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Job Req ID:  113029

Program Coordinator

We are seeking a Program Coordinator to serve as the main point of contact for operations and logistics for the entire Student Transitions and Family Engagement Portfolio (ST+FE). Specifically, this position coordinates and manages all program logistics including but not limited to meeting space/classroom scheduling, arranging AV equipment and support, parking/transportation, catering/dining, event registration, event signage, equipment rental, vendor contracts, expense tracking, etc. This position will be the primary logistical liaison for all events within the ST+FE portfolio including Move In, Pre-Orientation, New Student Orientation (NSO), Family onboarding, and Family weekend as well as for smaller signature programming. The Logistics Coordinator will also coordinate the help of all staff, volunteers, and vendors to optimize event impact and success.


The Logistics Coordinator reports to the Executive Director for Student Transitions and Family Engagement but supports and works with all staff within the portfolio. 



Specific Duties & Responsibilities

  • Work with ST+FE staff to coordinate and execute logistics for all ST+FE programs and events, including but not limited to Pre-Orientation, NSO, Family onboarding, Family Weekend.
  • Support the ST+FE team in defining and then achieving success at an event/tactical level, while also identifying areas to improve the student experience.
  • Maintain essential relationships with key on-campus partners including Residence Life, Scheduling & Event Services, Dining, Transportation, Kit Kats, Plant Operations, etc.
  • Initiate and maintain off-campus vendor relationships.
  • Review, negotiate, and process payment of all vendor contracts.
  • Manage and track all expenses related to ST+FE programs and events.
  • Recruit and manage volunteer staff to work large-scale events.
  • Provide consultation as necessary for event-related publications and advertisements, such as invitations, flyers, and social media.
  • Provide on-site supervision for all event logistics and troubleshoot as necessary.
  • Help supervise and delegate work to undergraduate and graduate student workers.
  • Assist with onboarding of teammates.
  • Manage inventory for programs, including keeping supply inventory and shopping.
  • Perform other duties as assigned.


Special Knowledge, Skills, & Abilities

  • Strong attention to detail.
  • Strong ability to work both independently and collaboratively.
  • Demonstrate flexibility and adaptability to a fast-paced working environment.
  • Ability to manage complex relationships in a dynamic environment – across departments and across campus.
  • Be an active problem solver and have a calm temperament, even under pressure.
  • Ability to interact with a diverse population at all levels and make logical decisions.
  • Anticipate potential issues or problems and put backup plans in place.
  • Demonstrate a strong team-orientated approach to coordinate events with staff, faculty, students, families, campus partners, and outside vendors.
  • Excellent verbal and written communication skills.
  • Exceptional customer service.

Additional Note - Evening and weekend hours are expected when required. The peak time of year for this role is June through September.



Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Five years progressively responsible related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Bachelor's Degree.
  • Five years’ experience in events planning, logistics and/or coordination desired.
  • Direct involvement and/or working experience within student affairs or higher education is preferred.

 

 

Classified Title: Program Coordinator 
Job Posting Title (Working Title): Program Coordinator   
Role/Level/Range: ATO 37.5/03/OF  
Starting Salary Range: $21.00 - $36.50 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: Mon - Fri / 8:30am - 5:00pm 
Exempt Status: Non-Exempt 
Location: Hybrid/Homewood Campus 
Department name: Student Transitions & Family Engagement  
Personnel area: University Student Services 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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