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Job Req ID:  11008

Asst Director Maintenance & Operations

Classified Title: Asst Director Maintenance & Operations 
Role/Level/Range: L/04/LD 
Starting Salary Range: $69,349-$95,325 (commensurate with experience)
Employee group: Full-Time 
Schedule: M-F 8:30 am - 5:00 pm 
Employee subgroup: Exempt
Location: Johns Hopkins East Baltimore Campus 
Department name: 10001054-Maintenance 
Personnel area: School of Public Health


General summary/purpose:


The Assistant Director Maintenance & Operations provides visionary, collaborative leadership to the Maintenance & Operations team.  The Assistant Director is responsible for substantial planning, personnel functions, development of staff and implementing policies and procedures that maximize the contribution of all team members.   This includes coordinating and directing all mechanical, electrical, plumbing, roofing, paint, lock shop and carpentry operations along with the Environmental Services group to maintain all of the buildings for the School of Public Health (SOPH) on the East Baltimore Campus.  This includes supervision of these shops and oversight and accountability for their respective budgets.  Additionally, the Assistant Director supports new building design and renovation projects with design review and works with the Planning Design & Construction (PD&C) group to ensure appropriate quality for equipment and that preferred operational schemes are employed.  This position reports to the Director of Facilities Management.


Specific duties & responsibilities:


  • Support the academic mission and the School’s commitment to sustainability by providing an attractive, safe and sustainable environment.
  • Serve as the campus technical expert on operations, maintenance and utility matters.
  • Provide integrated facilities services that represent industry best practices and surpass customer expectations.
  • Plan, coordinate, and direct all maintenance and operations related to buildings on the East Baltimore Campus for the SOPH.  This requires direct oversight of two managers, two assistant managers, nine supervisors and seventy-seven union employees along with two technical staff members who are responsible for the energy management and building controls.  It also requires selecting and providing direction for the supervision of contract labor and outside contractors.
  • Prepares and manages eight budgets totaling approximately $12 million dollars.  This includes oversight of expenditures and reconciliation of expenses.
  • Troubleshoots mechanical, electrical, and plumbing problems and implements corrective action using in-house and contractual staff.
  • Communicate with all levels of the community, including students, bargaining unit employees and staff members, department heads and directors and Deans.  Communicate with entities outside the university including government agencies and groups doing business with the university.
  • Works with architects, engineers, general and subcontractors, and PD&C on major and minor construction projects.
  • Develop and implement operations standards for building automation and HVAC systems.
  • Responsible for hiring, motivating, and disciplining staff.
  • Provide training to personnel and assist with the development and implementation of an annual training program to maintain proficiency, meet regulatory and appropriate internal control requirements.
  • Negotiate and manage all maintenance & operations related contractual services for SOPH buildings; includes assisting in the development of RFPs and sole responsibility for ensuring awarded contracts are fully executed.  Typical contracts include building automation controls and HVAC, electrical maintenance, life safety systems and emergency generator maintenance.  Assist in developing and implementing annual and long-term capital renewal projects using proprietary capital renewal software, which necessitates performing periodic building inspections and priority updates.
  • Develop and manage preventive maintenance program for SOPH buildings.  This includes data collection, prioritization and scheduling of maintenance tasks.
  • Monitor and analyze energy usage and trends; recommend operational and/or equipment changes designed to improve efficiencies.
  • Evaluate and select outside vendors, contractors and consultants that best meet the needs of the university.  Procure supplies and equipment necessary to maintain effective and efficient shop operations.
  • Act as liaison between Facilities Management and the other department representatives for resolving maintenance related issues and promoting operations ideas.
  • Ensure compliance with OSHA, BOCA, State and Federal regulations, and JHU safety standards for all work occurring in SOPH buildings.
  • On-call at all times and is expected to be able to either physically or verbally respond to emergencies, depending upon the scope of the problem.
  • Performs annual performance evaluations and determines merit increases for supervisory staff.
  • Assist the Director of Facilities Management with special projects as requested.


Minimum qualifications (mandatory):


Bachelors in Engineering required or a technical equivalent. Extensive experience may be substituted.


Successful candidates will have at least ten years of experience preferably in a university setting. Ten years related experience required with a minimum of 5 years’ experience in Facilities Management and 5 years’ experience in a supervisory role is required. 


Preferred qualifications:


Prior experience with Computerized Maintenance Management Systems and Building Automation Control Systems is preferred.


Current involvement with trade associations; APPA, IFMA, ISSA along with achieved certifications from the respective associations is preferred.  


Special knowledge, skills, and abilities:


  • Must be computer literate and able to read and interpret plans, specifications, and technical manuals.  Must be able to establish and maintain effective working relationships with diverse constituencies and must possess strong communication skills.
  • Ability to foster a collaborative, inclusive, collegial, and consensus-building relationship with colleagues based on competence, trust, and respect.
  • Superior written and oral communication skills, including the ability to present complex material in a useful and understandable fashion to diverse audiences.
  • Strategic thinker with proven analytical and organizational skills.
  • Committed to the mission of the school, customer service, and best practices in maintenance and operations.
  • Knowledge of building envelope systems and best practices.
  • Knowledge of building systems, control systems, operating environments, and commissioning processes.
  • Knowledge of building interior systems and performance of finishes in commercial environments.
  • Ability to build comprehensive reports for data within spreadsheet and database systems.
  • Ability to produce accurate, timely delivery of complex materials.
  • Flexibility to work with last minute changes
  • Ability to prioritize tasks


Any specific physical requirements for the job:


  • Must be able to remain stationary for extended periods of time.
  • Ability to operate a computer and other equipment on a frequent basis.
  • Ability to frequently communicate with coworkers.
  • Ability to move about the office and campus.
  • Ability to lift or move objects up to 50 lbs.


Supervisory responsibility (indicate the number and type of persons supervised by incumbent):


This requires direct oversight of two managers, two assistant managers, nine supervisors and seventy-seven union employees along with two technical staff members who are responsible for the energy management and building controls. 


Budget authority (indicate dollar amount of budget managed and type/level of authority):


Prepares and manages eight budgets totaling approximately $12 million dollars.  This includes oversight of expenditures and reconciliation of expenses.


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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School of Medicine - East Baltimore Campus

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