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Job Req ID:  9337

Business Analyst

General summary/purpose:


This position is responsible for configuration, design and implementation of dashboard and analytic tools to support visual representation of operational and clinical data. This position will work with multiple data sources that may be integrated in the semantic layers, ETL systems, databases or visualization layers, and collaborate with the data warehouse team on semantic layer construction, data models, data marts and databases. The ideal candidate must have an understanding of healthcare operations and quality data.


The Programmer Analyst is expected to be flexible, work independently and exercise sound judgment when conducting analysis and obtaining findings to enable the Project Managers to meet engagement objectives.


Coordinates coaching and training developers on how effectively and efficiently utilize data visualization in business intelligence tools


Specific duties & responsibilities:


  • Perform data analysis and extract insights from trends on operational metrics to help improve Department operational activities.
  • Interface with internal business stakeholders to understand data needs and uses around data analytics and reporting.
  • Enriches data with classifications and roll-ups to support analytics; building expressions and calculations; working with stewards to clearly define and document definitions and metadata
  • Solves complex technical problems related to dashboard design and business intelligence tools
  • Work with business and IT management to understand and prioritize data and information needs
  • Gather requirements and use cases from end users for visualization of data
  • Carry out professional documentation of projects
  • Understand and develop KPIs with project champions
  • Responsible for advanced ad-hoc analytics, including modeling of multi fact and dimensional model.
  • Design and construct data visualizations
  • Perform data validation tests to ensure quality
  • Document data flow through our clinical data warehouse
  • Working with data warehousing team to develop data warehouses and data marts as needed
  • Define and lead requirements gathering & use cases to communicate business requirements to data warehousing team
  • Coordinates coaching and training developers on how effectively and efficiently utilize data visualization in business intelligence tools



  • Thrive in an interdisciplinary team-based environment
  • Are comfortable with ambiguity, and are also willing to take task-based direction on projects
  • Are not intimidated by working directly with world-class clinicians to design and develop software applications
  • Have some background knowledge rooted in the healthcare industry, and are relentlessly curious to know more
  • Would like to know your work is improving patients’ lives and making health systems function better, and you’d like to see this in action
  • Are comfortable with feedback, and enjoy completing multiple iterations of your work before it becomes an enterprise-ready product
  • Don’t take yourself too seriously, and enjoy a collaborative environment with lots of whiteboards and Post-It notes



  • We’re a team of designers, developers, project managers, and business leaders
  • We’re passionate about creatively tackling challenges facing patients, providers, and administrators through software development
  • The software we design and develop facilitates communications, monitoring, analysis, and/or education for clinicians and patients
  • We develop software that ranges from integrated clinical decision-support tools to mobile, remote patient monitoring apps that bridge patients and providers
  • We prioritize work on software applications that have the greatest potential to positively impact patient care within The Johns Hopkins Health System
  • We aim to create and deliver products (through licensing, start-ups, and sales) that are beneficial to other healthcare institutions
  • We aim to disrupt while improving upon the status-quo of healthcare



Minimum qualifications (mandatory):


Bachelor’s degree in Statistics, Economics, Computer Science or related discipline and 1 year of relevant experience


Special knowledge, skills, and abilities:


  • General understanding of analytics and data modeling.
  • Experience creating data models.
  • Working knowledge of database principles, processes, technologies and tools.
  • Effective written and verbal communication and presentation skills.
  • Experience with clinical data (such as HEDIS measures) is a plus.
  • Advanced Excel skills
  • Self-motivated; comfortable working independently under general direction.


Technical qualifications or specialized certifications:


Our Source Analytics Tools include:

  • Tableau
  • SAP Business Objects
  • QlikView
  • R
  • Python


Our database technologies include:

  • Microsoft SQL Server
  • MySQL
  • PostgreSQL



Classified Title: Programmer Analyst
Role/Level/Range: ATP/3/PC
Starting Salary Range: Commensurate with Experience
Employee group: Full time
Schedule: M-F, 8:30-5; Occasional Telecommuting, Essential Staff
Employee subgroup: Exempt
Location: Baltimore, MD
Department name: IT@JH Technology Innovation Center
Personnel area: University Administration



The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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School of Medicine - East Baltimore Campus

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