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Job Req ID:  9929

Curriculum and Multimedia Production Manager

The Johns Hopkins Center for Talented Youth is a nonprofit dedicated to identifying and developing the talents of academically advanced K-12 students around the world. We provide today’s brightest students with fun, challenging courses; a community of engaged learners; and a strong foundation for future success in college and their careers. Want to join our team? We are looking for mission-driven problem-solvers who can thrive in CTY’s diverse, collaborative, fast-paced, and results-driven work environment. We value innovation, creativity, integrity, and a shared commitment to the bright young people we serve. In return, we offer employees the opportunity to be part of the Johns Hopkins community and to take advantage of our generous benefits package, which includes affordable health-care options and tuition assistance for employees and their families.

General Purpose/Summary:

To manage curriculum and multimedia production ensure quality, clarity, and consistency of CTY course materials and information. In addition, maintain and update 160+ existing courses in the learning management system.  Manage multimedia and curriculum staff, contractors, and vendors, and allocate CTY resources efficiently to meet ongoing deadlines.

Responsibilities:

Manage production for all courses, curriculum, multimedia objects and related department projects. Plan coordination between/among CTY staff regarding course/projects including planning all workflows, both for direct reports and other department staff, as well as overall production workload.

  • Create and maintain a central project tracking system to increase visibility, accountability and adherence to project schedule(s). 
  • Manage supervisors/staff production workload, develop accountability systems to highlight and manage possible production issues, including assignment of work items to optimal staff, monitoring for satisfactory completion of work items, and provide constructive criticism and feedback for product improvement. 
  • Manage, create and maintain external vendor relationships, contracts and workflow.
  • Responsible for recruiting, selecting and managing temporary workforce of contractors, graphic designers, multimedia producers, and course support specialists.
  • Work with project teams to set due dates and course/project release schedules. Once set, manage teams and accountability to accomplish due dates.
  • Manage version control of course/project components, which could include: Office 365 docs, audio, graphic, video, animation, and various assignment files
  • Manage the process of maintaining and updating CTY Online’s 160+ existing courses in the learning management system
  • Responsible for ensuring all of CTY Online Programs courses, tests, quizzes and associated materials meet industry accessibility standards for students with disabilities.
  • Oversee course and file naming conventions
  • Monitor the timely release of course/project components
  • Monitor the archiving of all course/project components
  • Act as coordinator between course/project teams and IT/Multimedia on exchange of course/project components
  • Produce various production reports as necessary to identify performance issues for staff and contractors, as well as to demonstrate and evaluate overall workflow. Identify areas for streamlining and efficiencies.
  • Supervise and delegate tasks to team members to ensure that deadlines are met.
  • Supervise and delegate tasks to contract quality control (QC) to ensure that all deadlines met.
  • Responsible for maintaining close communication of assignment availability, answering questions, and keeping them up-to-date and informed on projects. Track QC revisions and archive quality control files, including which changes made and which held for future revision. 
  • Create, develop, maintain and update the QC reference manual.
  • Maintain file archive of in-house recordings and multimedia recordings and visual materials received through a variety of sources – local shoots, FTP, etc.
  • Conduct annual performance reviews of all assigned direct reports. 
  • Evaluate contractor and vendor labor on an ongoing basis.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 

Degree of independent action performed on the job:

  • Work independently as well as with production team to ensure all deadlines are met.
  • Works closely with Program Managers and content experts.

Minimum Requirements:

  • Bachelor’s degree in a related field is required. Master’s degree is strongly preferred
  • At least five years related experience in the role of audio/video producer, multimedia project manager, etc.  Additional education may be substituted for required education, to the extent permitted by the JHU equivalency formula.   
  • Experience managing numerous projects (10-25) simultaneously, using project management software to coordinate tasks, manage workflow and communications around tasks and schedules.
  • Experience managing projects and tasks that span departments / lines of report.
  • Effective problem-solving and critical-thinking skills; ability to predict, identify, and resolve issues in a timely and effective manner
  • Excellent attention to detail
  • Ability to work well with other team members

Required Special Skills and Knowledge:

  • In depth knowledge of MS Word, Outlook, Excel and PowerPoint. Experience with project management software required. Experience with creating Adobe Acrobat files.

Physical Requirements for the Job:

  • Ability to sit in a normal seated position for extended periods of time
  • Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery
  • The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings
  • Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.

Supervisory Responsibility:

Manages team of 4 full time staff members, as well as group of 10-25 temporary employees and/or contractors

1 - Multimedia Production Coordinator

1 - Course Support Specialist

1 - Assistant Program Manager, Instructional Technology                     

1 - Online Programs A/V Coordinator

Additional Information:

  • Applicants must be authorized to work in the United States.
  • All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.
  • CTYOnline offers students in grades preK-12 challenging academic coursework throughout the year. For more information, please visit: cty.jhu.edu/ctyonline

 

Classified title: E-Learning Coordinator

Role/Level/Range: ACRP/04/MD

Starting Salary Range: 70,000-85,000 annually

Employee group: Full Time

Employee subgroup (FLSA Status): Exempt

Personnel area (School): Center for Talented Youth 

Org unit name and #: 10000110 – Distance Education and Info Tech

Department name: CTY Online Programs

Schedule (hours/days): Mon-Fri, 8:30 am – 5:00 pm

Location: Mount Washington Campus 

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled. 

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

 

Mount Washington Campus

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