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Requisition ID:  115541

Sr. Academic Program Coordinator

We are seeking a Sr. Academic Program Coordinator who will provide administrative support for the graduate master's programs in the Department of Computer Science. The position will support the academic staff with activities related to student services, admissions, data, payroll, student enrollment, special events and other areas as needed.


Specific Duties & Responsibilities


MS programs

  • Access student application data and assist with making it accessible to CS and ISI faculty for admissions review.
  • Input admissions decision updates in SLATE and make notifications via email.
  • Respond to prospective applicant inquiries.
  • Plan and organize new student orientation sessions.
  • Coordinate MSSI seminars to include speaker invitations, arranging the visit, room setup, post seminar follow-up and calendar updates.
  • Manage updates to the student databases.
  • Provide assistance with DGA entry.
  • File research project agreement forms and track completion.
  • Assist with various student outreaches i.e. non-registration, enrollment compliance and others as needed.
  • Process templated letter requests for students.
  • Update CLSS each semester with course listing changes.
  • Assist with, and eventually assume responsibility for course scheduling updates each semester.
  • Assist with the student conferral process to include, graduate list form submissions, compiling conferral packets and following up with students as needed to ensure receipt of all needed documentation.
  • Attend various event planning sessions hosted by various partner groups.
  • Proctor exams as needed.
  • Schedule classroom assignments for program courses.
  • Initiate payroll for research assistants and admissions reviewers in SAP.
  • Update web page content specific to the graduate academic programs as needed.
  • Work with various partner departments to resolve basic student problems.
  • Update the student email listservs.
  • Administer campus tours for prospective applicants.
  • Create and design surveys for various student tracking purposes.
  • Participate in WSE MS commencement ceremony and related events.


General

  • Order food, supplies and manage communications for special events in partnership with Academic Program Managers.
  • Other administrative office-related tasks as needed.
  • Collaborate with the other Sr. Academic Program Coordinator with tasks and responsibilities as needed.


Special Knowledge, Skills, & abilities

  • Strong organizational, administrative, and problem-solving skills and attention to detail.
  • Excellent customer service skills and ability to interact effectively with students, faculty, academic officials, and staff.
  • Excellent written and oral communication skills.
  • Ability to manage multiple priorities as well as adapt to changing needs.
  • Ability to utilize academic databases and admissions systems.
  • Ability to manage, organize and analyze datasets of student and programmatic information.
  • Creativity, good judgment, organizational skills, attention to detail, and ability to problem solve.
  • Must be independent, professional, approachable, and team oriented.
  • Understanding of maintaining sensitive data and adhering to FERPA regulations.
  • Proficiency of PC-based software applications such as Microsoft Word, Excel, Outlook, and PowerPoint.
  • Familiarity with DGA, SIS, SAP, SLATE and WordPress are preferred but not required.


Physical Requirements 

  • Sitting for extended periods of time.
  • Lifting and or moving tables, boxes, etc.


Minimum Qualifications
  • High School Diploma or graduation equivalent. Bachelor's degree preferred.
  • Five years progressively responsible administrative/academic experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Bachelor’s Degree preferred.
  • Excellent organizational, analytical, interpersonal, oral, and written communication skills.
  • Ability to work independently.

 

 

Classified Title: Sr. Academic Program Coordinator 
Role/Level/Range: ATO 37.5/03/OF  
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F, 8:30 a.m. to 5 p.m. 
Exempt Status: Non-Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Computer Science-PhD/Postdocs  
Personnel area: Whiting School of Engineering 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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