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Job Req ID:  10760

Sr. Development Coordinator

Classified title: Sr. Development Coordinator

Working title (if applicable): Sr. Development Coordinator, Office of Medical Annual Giving

Role/Level/Range: ATO/3/OF

Starting Salary Range ($s): $40,019-$55,058

Employee group (Full time/Part-time/Limited/Casual): Full-Time

Schedule (hours/days): 40 hrs, M-F

Employee subgroup (FLSA Status): non-exempt

Department name: Office of Medical Annual Giving

Personnel area (School): SOM

 

 

Title: Sr. Development Coordinator, Office of Medical Annual Giving

Reports to: Associate Director of Development, Office of Medical Annual Giving

Position Summary: The Sr. Development Coordinator is a key team member in the Office of Medical Annual Giving (OMAG).  He or she manages responsibilities that are integral to the operation of a successful annual giving campaign.

The Sr. Development Coordinator provides reliable, professional support to the OMAG Director and oversees internal and external staff in processing over 13,000 gifts per year.  He or she provides general administrative support to all team members, conducts key aspects of the annual giving solicitation program and the unrestricted donor stewardship program, manages vendors and serves the OMAG’s clients and donors.

Specific Responsibilities:

Administrative 50%

  • Supervise Administrative Coordinator; conduct annual P3 and mid-year check-in reviews, gain complete understanding of responsibilities to be able to step in to help when needed.
  • Along with Associate Director, manage and collaborate with vendors or use in-house tools to produce specialty mailings.
  • Assist the Director and Associate Director with advancing donors through the Relationship Management module.
  • Participate and present in appropriate departmental and client-based meetings.
  • Support professional growth, skills development and career development by using DAR and University resources and training. Maintain expert knowledge in ALADIN and Relationship Management.

Office Management 20%

  • Manage the calendar of the OMAG Director of Annual Giving. Arrange conference calls, book meeting rooms and provide other logistical support for meetings.
  • Submit invoices and reimbursements to SAP, maintain knowledge of SAP, ensure OMAG adherence to budget and report periodically to Director of Annual Giving.
  • Oversee coverage of main phone line and general office email account. Resolve problems, answer questions, provide guidance, and disseminate information on behalf of OMAG.
  • Monitor inventory of office supplies and OMAG stationary for staff and vendors.  Re-order office supplies when necessary.

Oversee Multiple Gift Processing efforts 15%

  • Monitor all internal and external gift processing staff to ensure that approximately 13,000 gifts per received via OMAG appeals are submitted to the Contribution Processing System (CPA) and donor database(ALADIN) within 5 days.
  • Ensure that all gifts posted to CPA from vendors are processed within 48 hours. Assist with gift processing and related fulfillment during times of high volume.
  • Monitor gift processing for issues or anomalies and coordinate corrections, specific follow-up, or processor training when needed. Recommend and implement changes to the process based on findings.
  • Maintain OMAG’s account spreadsheet matrix. Communicate regularly with other Development Office (DOFF) coordinators to ensure that account information on file for OMAG is accurate, and disseminate that information to external and internal gift processors.
  • Forward weekly gift report to DOFF client Development Coordinators, and address any feedback.

Stewardship 15%

  • Manage weekly, monthly, and yearly stewardship mailings, including strategizing on and making recommendations for data specifications and messaging.

Qualifications:

  • High School Diploma or GED required.  Bachelor’s degree preferred.  Additional education may be substituted for years of work experience.  Minimum of five years relevant experience required.  
  • Ability to work independently, manage multiple projects simultaneously, determine priorities, and maintain a high degree of professionalism and confidentiality.
  • Possesses excellent interpersonal skills and enjoys team work.
  • Demonstrates strong organizational skills and ability to manage several projects simultaneously.
  • Possesses excellent word-processing and database management skills; significant PC experience and a thorough working knowledge of Windows, Word and the web (knowledge of Excel, Access and PowerPoint are preferred); and the ability to learn new software.
  • Able to work in a dynamic, fast-paced environment.
  • A strong desire to associate with Johns Hopkins University and to champion the mission and values of the institution.
  • Must be able to sit for eight hours.
  • Must be able to lift 25 pounds.

 

JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

 

School of Medicine - East Baltimore Campus

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