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Job Req ID:  10015

CO Clinical Scheduling Coordinator

General summary/purpose:

The Clinical Scheduling Coordinator will work on all aspects of surgical scheduling for multiple surgeons located at the Wilmer Eye Institute at Bethesda. Surgeries may be scheduled for the East Baltimore and Suburban Outpatient surgery center locations.

Specific Duties/Responsibilities:

  • Responsible for coordination of surgeries and in office procedures.
  • Ensures all pre-operative documents (consents, history & physicals, lab work, EKG’s etc.) are received and completed in accordance with Departmental policy.
  • Reviews all surgery instructions with patients.
  • Fully educates patients about their procedures and ensures they understand their responsibility in obtaining necessary services prior to surgery.
  • Thoroughly understands and monitors patient’s insurance plan/s; obtains referrals as required by each patient’s insurer.
  • Works with Wilmer Billing office to ensure all financial arrangements are completed before surgery.
  • Collects payments from patients prior to surgery as needed.
  • Coordinates follow up appointments to ensure continuity of post-operative care.
  • Manages surgeon’s operating room block time usage.
  • Reviews daily surgical schedules and adjusts as necessary to ensure most efficient resources, including physicians, nurses, OR time and rooms.
  • Prints and distributes physicians’ electronic medical records as requested by the surgeon.
  • Stays current on all new surgical technology and acts as educator to patients on new procedures.
  • Offers administrative support to the Patient Service Coordinator as necessary.
  • Other duties as assigned.

Minimum qualifications:

High School diploma. Minimum three (3) years related work experience.

Additional education may substitute for required experience a to the extent permitted by the JHU equivalency formula

JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Preferred qualifications:

Medical office and surgery scheduling experience preferred. Experience in the Johns Hopkins system strongly preferred.

Special knowledge, skills, and abilities:

Excellent organizational, verbal and written communication skills.

Intermediate computer and proofreading skills

Professional maturity, appearance and demeanor required.

Ability to work independently, and handle multiple tasks simultaneously.

Ability to establish priorities.

Advanced computer skills.

Knowledge of medical terminology.

Knowledge of medical insurance requirements.

Must be able to interact well with staff, patients and physicians.


Role/Level/Range: ATO/02/OE

Starting Salary Range:   $16.91-$23.25; commensurate with experience

Employee Group: Full-Time

Schedule: Monday-Friday; 8:30-5             

Employee Subgroup: Non-Exempt

Department Name: Ophthalmology       

Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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