Frequently Asked Questions

About The Careers Site

Which browsers does the site support?

Our JHU Careers site supports the following web browsers: Microsoft Internet Explorer (IE) 10 and higher, Google Chrome, Firefox, Opera, and Safari. Versions of Internet Explorer 9 and earlier will not function properly across all areas of the site and we recommend using a different version or browser.

How do I search for jobs at the university?

Are all available jobs at JHU posted on this site?

This site includes all staff and bargaining unit jobs that are available throughout the United States. Some faculty positions are also posted here as a courtesy; application instructions for faculty positions can be found in the posting.

How do I apply for a job at the university?

All applications for employment must be submitted online using our applicant tracking system. To apply and be considered for any of our jobs, you need to first set up a personal account (userid and password), and then complete an online applicant profile. Your profile information will be submitted when you apply for a job.

Setting Up Your Account

Why do I need to create an account and applicant profile before I can apply for a job?

JHU requires all applicants to establish both an account (the email address and password you will use to login) and complete an applicant profile in our applicant tracking system. Your account allows you to manage the information in your applicant profile as well as view the status of jobs for which you have applied. Your applicant profile provides a single location to store your current information that is then used when you apply for jobs. The process of applying for a job takes only a few clicks.

What information will I need to create my account?

You will need to supply an email address and create a password.

What privacy protections are incorporated into the site?

Our website uses a secure connection, which means that the information you provide is encrypted as soon as you save or submit it.

Does it matter which email address I provide (i.e., work or personal)?

No, but please keep in mind that the contact information you provide may be used for automated email communications. Do not include your current work email address unless you want to be contacted in this way.

What if I forget my password?

If you don't remember your password, you can have the system reset it. The login page includes a link to allow you to do this.

Applicant Profile

What information will I need to gather before completing the application process?

You will need to provide the same kinds of information you would give if you applied for the job in any other way. This includes your personal information, education, work history and references. You will need to provide specific dates for education and employment. You may also need to attach other commonly requested documents such as a resume or CV, cover letter and/or writing sample.

How long will it take to complete my applicant profile?

The application has five main sections—general information, education/certification/licensing, employment experience, resume/cover letter and signature page. In addition, there may be some additional qualifying questions depending on the job opportunity. It should take about 10 minutes to complete your applicant profile (assuming that you have all of your documentation at hand). You only need to update your applicant profile when your information changes.

Why can't I complete my applicant profile on my mobile phone or tablet?

Most mobile phones do not allow you to attach the documents you would need to attach to successfully apply for many of the jobs we have listed. For this reason, we encourage you to complete your applicant profile on a desktop or laptop computer. Once your applicant profile is completed, you will be able to search, browse and apply for positions from your phone.

Can I start my applicant profile and come back to finish it later?

Yes. You can save your work at any point and come back later to finish. Your applicant profile information is not available for applying for a job until it is complete and you have electronically signed it.

Can I reuse my applicant profile?

Yes. As long as the information in your applicant profile has not changed, you can use it repeatedly to apply for jobs. You can upload multiple cover letters and CV/resumes to your applicant profile and select the most relevant one(s) when applying for a job. If your information changes, we recommend updating your applicant profile with your new information and then re-signing your profile before applying for another job.

How do I submit my resume and other supporting documents?

Your applicant profile has a section for you to upload documents (e.g., resume, cover letter). When you apply for a specific job, choose from the list of the documents in your profile that are most relevant for the position. These are the documents that are submitted for your application for the specific job.

Can I just submit my resume and cover letter by mail or email?

No, you must apply online to be considered a candidate for employment. If you don't have a computer, consider using one of the computers available at your local library.

May I upload my resume without specifying interest in a particular position or job requisition number?

Yes. Resumes are uploaded to your applicant profile. When you apply for a position is when you select the resume for that job application.

Applying For Jobs

How will I know if my online application for a job was submitted successfully?

Jobs that you have applied for will be listed on your My Activity page with the current status of your application.

May I apply for more than one position at a time?

Yes, you may apply for more than one position. However, you must apply for each position individually.

Am I required to attach a resume or cover letter?

You are strongly encouraged to select a resume and cover letter when you apply for a position. This enables our recruiters and hiring managers to better understand what you are looking for and your qualifications. All Bargaining Unit positions do not require a document when you apply.

How often are jobs updated in the applicant tracking system?

Jobs are added and removed every day, throughout the day. Job listings remain on the site until the position is filled or the requisition is closed or cancelled.

If a job was posted a few months ago and is still posted on the jobs website, is it really still open?

Yes, we update the job postings frequently. If a job is listed on our website, it is considered open. Please be aware some jobs take longer to fill than others and may remain open for longer periods of time.

After You Have Applied

How can I learn the status of my application?

Recruiters and hiring managers are constantly reviewing resumes. If your background and experiences are a strong match for the position(s) to which you are applying, the recruiter or hiring manager will contact you for a phone or in-person interview. Please understand that the resume review process takes time due to the high volume of resumes that we receive. If your candidacy is declined because you do not meet the basic qualifications for the job, or your qualifications are not as strong as other candidates in the hiring pool, you will be informed via an automated notification from the system.

How can I be sure the university has received my resume and cover letter for a job application?

On your My Activity page, check the status on the 'Jobs Applied To' tab. The job for which you just applied should have a status of "Application Received."

How long does the hiring process take?

By applying online, your resume and cover letter are instantly available to Human Resources. On average, the hiring process – from resume review to interviews and reference checks to final offer – can take up to 60 days but this can vary based on the situation.