Requisition #: 313739
Salary: Commensurate with Experience
Status: Full Time
School: School of Medicine
Location: School of Medicine Campus
Location City: Baltimore
Location State: MD
Resume Required for Application: Yes
Area of Interest: Administrative
full-time position with the Fund for Johns Hopkins Medicine; 37.5 hours per week; Monday – Friday
Reporting to the Director of Medical Annual Giving, the Annual Giving Analyst will develop, maintain, and enhance data operations of all aspects of the medical annual giving program. This position plays a key role in managing all data associated with the medical acquisition and renewal programs, assisting with the development and execution of program strategy, and implementing best practices to standardize data flows and reporting.
Manage all data requirements associated with medical annual giving. Establish, monitor, and manage the data needs of the solicitation calendar to ensure timely completion of specifications, suppressions, validation, and production of both acquisition and renewal efforts. Develop a comprehensive testing strategy for solicitation activities that will support medical annual giving’s long-term growth and help the program identify new markets. Leverage analytics to support the goals of the annual giving program—ranging from strategy development to the application of predictive model and metrics to increase the impact of annual giving. Serve as primary liaison between Medical Annual Giving, Development Business Services, development offices, and vendors in order to manage current data needs, to advocate for automation and streamlined business processes, and to proactively develop new approaches to data management. Provide and assist with data proofing to ensure accuracy of requests and make or recommend adjustments as needed.
Reporting and Data Analysis:
Create visually appealing and easy-to-read reports that drive strategy within the department and inform leadership and partners of annual giving results. Use data and analytics skills to assess existing programs and segments; recommend strategic changes. Monitor performance of specific projects and overall annual giving; provide projections and forecasts of activity and goals. Synthesize information and develop key findings that will drive strategic decisions in annual giving across the organization. Contribute to evaluation of vendors and analysis tools. Make recommendations to director and leadership.
Proactively monitor all annual giving-related data—including patient, donor, transaction, and alumni information—and work with development offices and Business Services to correct any data defects and mitigate reoccurrence through root-cause analysis. Make data-related process and segmentation recommendations (i.e. such as linking, clean data entry, lapsed donor suppression etc.).
Assist with gift processing and related fulfillment during times of high volume; assist with production of in-house specialty mailings. Actively seek and collect data that supports the business process of the Office of Medical Annual Giving through engagement with industry training, peer analytics experts, benchmarking, and best practices. Understand advancement information systems and serve as an expert resource within medical development.
Perform other duties as required.
Bachelor's degree preferably in Business, Communications, Informatics, or a related
field. Additional education may substitute for required experience, to the extent
permitted by the JHU equivalency formula.
Five years of related experience preferably in business analysis, data gathering, and project
Accuracy, attention to detail, and a customer service-oriented attitude. Proven strategic and analytical thinker. Strong organizational skills, ability to multi-task, demonstrated flexibility and adaptability to shifting priorities. Must be able to work independently and as part of a team, manage projects, determine priorities, and maintain a high degree of professionalism and confidentiality. Exceptional Excel knowledge and data and statistical analysis skills. Ability to make data-driven decisions.
**JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.**
Experience in a complex fundraising organization. Experience with relational databases, data analytical tools such as SPSS/SAS/R, and data visualization tools such as Tableau or Qlikview. Experience in a hospital or academic medical environments and/or large university settings.
NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.
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