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Requisition ID:  118879

Academic Advising Manager

We are seeking an Academic Advising Manager who will support the academic advising function for the assigned area. This position will liaise with assigned academic departments and oversee focused operational tasks. This position will also manage and direct a team of Academic Advising professionals. The role is responsible for advising a small caseload of students to assist them with academic planning, course registration, academic strategies, selecting majors and minors, and developing post-graduation plans with the goal of enhancing the undergraduate student experience.


Specific Duties & Responsibilities


Leadership & Collaboration (50%)

  • Supervises, recruits, hires, trains, and evaluates a team of academic advisors.
  • Manages several significant advising functions such as transfer evaluation, assessment, and/or academic standing.
  • Coordinates liaison system with assigned academic departments to share information, troubleshoot student issues, and develop collaborative co-curricular programming.
  • Works closely with assigned campus partners such registrar's office, athletics, international services, student life, residential life to collaborate on shared tasks and develop collaborative co-curricular programming.
  • Serves as a part of the academic advising leadership team.
  • Responsible for implementing the advising mission and student learning goals to enhance the student's undergraduate experience.
  • Responsible for creating and maintaining an inclusive working environment, free from discrimination and harassment, and in line with the community agreements established by the office.
  • Participates on campus-wide committees as assigned.


Academic Advising (50%)

  • Advise a dedicated caseload of advisees.
  • Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
  • Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
  • Assist undergraduate students with course registration, selecting majors and minors and developing post-graduation plans.
  • Assist graduate students with course registration and navigating their academic experience (e.g. sequencing of classes, following their plan of study).
  • With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation.
  • View and manage early warning flags by providing outreach to students and communicating with faculty.
  • Troubleshoot problems with registration and refer students to support services to facilitate success.
  • Advise undergraduates on academic opportunities and requirements, policies and procedures.
  • Provide early interventions identifying and communicating with at-risk students identified by faculty.
  • Meet with students who are on academic probation, to facilitate self-assessment and ongoing academic success planning.
  • Monitor students' academic progress to advise them of their academic standing.
  • Communicate to students the process and deadlines for graduation processing.
  • Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.
  • Perform other related duties as requested.


Minimum Qualifications
  • Master’s Degree.
  • Seven years academic advising or other related experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications


Additional Knowledge, Skills, and Abilities

  • Exceptional interpersonal skills.
  • Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
  • Proven track record of establishing strategic relationships to strengthen program and service delivery.
  • Passion for working with highly talented, socially and culturally diverse student populations.
  • Ability to use appropriate judgment when dealing with sensitive issues.
  • Excellent ability to work collaboratively with students, faculty members and staff at all levels.
  • Demonstrated capacity to work effectively with people from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.

 

 

Classified Title: Academic Advising Manager   
Role/Level/Range: ACRP/04/ME  
Starting Salary Range: $64,600 - $113,300 Annually ($89,000 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: 37.5 hours per week 
FLSA Status: Exempt 
Location: Peabody Institute  
Department name: Academic Affairs  
Personnel area: Peabody 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Peabody Institute

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