Requisition ID:  116436

Academic Program Administrator

The Johns Hopkins Krieger School of Arts and Sciences (KSAS) seeks an Academic Program Administrator for Academic Operations within the Summer and Intersession Program who will be responsible for the smooth delivery and support of the academic programs managed by the Office of Summer and Intersession Programs. This is a hybrid role in the fall and spring, with full-time onsite responsibilities in the summer, including occasional weekends and evenings.


Specific Duties & Responsibilities


Academic Programs Support (40%)

  • Assist with planning academic field trips for Summer at Hopkins Pre-College programs.
  • Oversee field trip operations for Summer at Hopkins Pre-College programs.
  • Oversee the planning, procurement, storage, distribution, and tracking of laboratory and course supplies for Summer at Hopkins Pre-College programs.
  • Reserve and schedule spaces for special academic events, such as guest lectures and sessions, for Summer at Hopkins Pre-College programs.
  • Maintain accurate course rosters and manage the daily attendance process for Summer at Hopkins Pre-College programs.
  • Assist with troubleshooting facilities issues, including access and AV problems, during the summer sessions.
  • Provide operational support for the B’More Program during intersession.
  • Provide operational support for additional special programs offered in summer, intersession, or pre-fall.


Academic Programs Administration (40%)

  • Maintain accurate program dates, deadlines, and course listings on the Summer at Hopkins website.
  • Generate and maintain enrollment data reports for intersession, pre-college, and summer undergraduate course offerings.
  • Maintain a master list of all pre-college program and undergraduate course prerequisites.
  • Assist with the proofing of undergraduate course offerings and schedules for intersession and summer term.
  • Assist with marketing of intersession and summer term undergraduate courses, including special cohort programs such as B’More.
  • Assist with production of handbooks and FAQs for Intersession and Pre-College instructional staff onboarding
  • Assist the recruiting and hiring process of instructional staff for Summer at Hopkins Pre-College programs.
  • Develop and maintain a process for tracking all instructional staff contracts for intersession, pre-college, and summer term in partnership with KSAS Finance and OSIP Leadership.


Student Recruitment and On-Boarding (15%)

  • Assist with guiding and supporting pre-college families and visiting undergraduates through the enrollment and onboarding process.
  • Assist with monitoring and responding to Summer@Hopkins general email boxes and phone calls.
  • Participate in virtual and in-person information sessions, orientation, and programming.
  • Other duties as assigned.


Other Duties as Assigned (5%)

  • Support tasks outside of the standard role for the advancement of OSIP’s mission.


Special knowledge, skills, and abilities

  • Ability to manage a high volume of work and multiple priorities.
  • Problem-solver, proactive in addressing challenges, escalates issues appropriately.
  • Excellent customer service, verbal, written, and interpersonal communication skills.
  • Collaborative and teamwork mindset with the ability to work independently as needed.
  • Ability to work in a fast-paced environment.
  • Must communicate regularly via email, telephone, and face-to-face with internal and external customers and be able to exchange accurate and timely information in these settings.
  • Ability to interact with staff of all levels within the organization to keep projects moving while amplifying a culture of collaboration.


Level of Independent Decision Making

  • Limited


Technical qualifications or specialized certification:

  • Substantial knowledge of Microsoft Office applications.


Physical requirements for the job

  • Ability to sit in a normal seated position for extended periods.
  • Must be able to lift 25 lbs.
  • Must stand for extended periods during in-person workshops and special events.
  • Dexterity of hands to operate a computer keyboard, mousepad, and other office machinery.
  • Requires a degree of mobility common to working in an office environment; bending, kneeling, or standing during events and presentations may be required.


Minimum Qualifications
  • Bachelor's Degree.
  • Three years progressively responsible experience in program administration in an academic environment.
  • Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Master's Degree.
  • Three to five years of related experience.
  • Previous experience in higher education.
  • Previous operations experience with summer programs.
  • Previous experience working with middle and high school-aged students and undergraduates.

 


 

Classified Title: Academic Program Administrator 
Role/Level/Range: ACRP/03/MC  
Starting Salary Range: $48,000 - $84,100 Annually ($63,500 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30 am - 5:00 pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Summer and Intersession Program  
Personnel area: School of Arts & Sciences 

 

 


Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week