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Requisition ID:  118067

Accounting Coordinator

Johns Hopkins University Press seeks an Accounting Coordinator who will be responsible for processing check and wire transfer payments and providing general accounting support to the Journals Customer Service Department. The Accounting Coordinator will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global access, impact, and influence for the scholarship that we publish and distribute. This position will help to ensure that the Press is a leader in selecting and developing innovative ideas and scholarship, creating and embracing transformative technologies to enhance discovery and learning, and connecting people to the most trusted knowledge from global researchers, scholars, and educators.


The Accounting Coordinator provides accounting support to the Journals Customer Service team and its customers through processing of check and wire transfer payments, batch management, preparation of financial reports, invoice tracking, and processing of chargebacks and returned checks. Contacts are internal and external, including regular interaction with the Customer Service team and Journals leadership, customers, banks, and the Press and university accounting offices. Action is independent within well-defined procedures and policies. This position reports to the Journals Customer Service Assistant Manager and is an interactive, operational part of the Press.


The Press is committed to honoring every person’s inherent dignity as human beings and making that the foundation of our organizational culture. We proactively find ways to ensure opportunities that promote diversity, equity, inclusion, and access. We strive to publish courageously, giving voice to groundbreaking ideas. We support each other and our stakeholders and envision a future where knowledge enriches the lives of every person. The successful candidate will join a welcoming community that is inclusive and values the contributions and perspectives of individuals from all backgrounds.


The starting salary range for this position is $35,490.00 to $50,700.00. Actual salary is based on factors such as geographic location, work experience, market conditions, education/training, and skill level.


Specific Duties & Responsibilities

  • Implement procedures for tracking of check and wire payments, batch management, and Journals Division collection activities, initiate accounting process improvements as appropriate.
  • Verify check and wire transfer payments, prepare and assign order batches for customer service representatives, and prepare bank deposits for remote deposit.
  • Research payment problems and monitor accounts as appropriate. Address customer and colleague escalations professionally and expeditiously.
  • Process credit card chargebacks and returned checks.
  • Process and submit refunds to the JHUP system.
  • Register JHUP Journals in customer vendor portals and payment processing systems.
  • Collaborate with Journals Publisher and Hopkins Fulfillment Service to track Journals invoices.
  • Work with agents and CSRs to process imported orders, track their payment, and prepare reports to keep Journals management informed of renewal season activity.
  • Weave diversity, equity, inclusion, and access principles into all aspects of the work.
  • Other duties as assigned.


Minimum Qualifications
  • High School Diploma or graduation equivalent
  • Two years related experience
  • Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Excellent verbal and written communication skills, effective time management, and analytic and problem-solving skills.
  • Ability to work with a minimum of supervision, attention to detail, and accuracy.
  • Adding machine and math skills, and familiarity working with various databases.
  • Excel or spreadsheet experience, as well as the ability to work with and edit Adobe PDF documents.
  • Proficiency with Microsoft Office and virtual collaboration tools (e.g., Teams, Zoom, etc.).
  • Familiarity with scanning and remote deposit procedures.
  • Experience with ticket management software a plus.
  • Excellent critical thinking and communication skills.
  • Outstanding problem-solving skills including using analytics to drive decisions.
  • Creative thinker, embracing new ideas, passionate about developing the potential of Hopkins Press.
  • Inclusive in decision-making and problem-solving.
  • Excel in effective use of resources; keen self-awareness of strengths and weaknesses.

 

 

Classified Title: Accounting Specialist 
Job Posting Title (Working Title): Accounting Coordinator   
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: M - F 8:30 am - 5:00 pm 
FLSA Status: Non-Exempt 
Location: Hynbrid/Homewood Campus 
Department name: Journals Fulfillment 
Personnel area: Academic and Business Centers 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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