Administrative Coordinator
Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.
Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days when the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.
The Office of External Affairs encompasses three teams: 1) Communications and Marketing; 2) Development and Constituent Relations and 3) Finance and Administration. The Finance and Administration team provides business operations support and includes administrative, finance, human resources, project management and special events professionals who work collaboratively with colleagues in Communications and Marketing and Development and Alumni Relations. As the #1 school of public health in the country and the oldest independent, degree-granting school of public health in the world, the Bloomberg School of Public Health offers unparalleled opportunities for mission-driven creative work at the highest levels.
Reporting to the Principal Administrative Specialist, this position provides administrative support to a team of development officers which includes the Director of Prospect Management, Director of Foundation Relations, Director of Volunteer Leadership, and a Director of Corporate Relations at the Johns Hopkins Bloomberg School of Public Health.
Key responsibilities:
- Provide direct support to four Directors. This support includes timely preparation of acknowledgement letters, fundraising solicitations, pledge reminders, and general correspondences to alumni, donors and prospects which may include mail merges. Maintain electronic calendars and schedule appointments and meetings. Make routine travel and hotel accommodations and process travel reimbursements.
- Use the development database (JHAS) to conduct searches, pull basic summary data, and update donor addresses as appropriate.
- Provide support in Relationship Management module by retrieving reports, entering stewardship actions, proposals, solicitation approaches, and creating constituent and prospect records.
- Prepare meeting materials and staff high level meetings. Coordinate preparation, set up and logistics for donor and prospect visits.
- Organize and manage small, high-level meetings which may include reserving room and technology, ordering food and preparing meeting material as appropriate.
- Develop and compile reports. Assist with creation of presentations.
- Proactively manage tasks, prospects, and priorities for the development staff to properly prepare for upcoming meetings and events.
- Proactively monitor and follow-up on action items.
- Schedule and staff development-focused meetings including but not limited to the prospect strategy meeting (PSM) and Pipeline Liaison Group (PLG). Staffing these meetings will include preparing agendas, taking and distributing notes from the meetings, and following up on action items.
- Prepare and send correspondence and packages via messenger service and FedEx.
- Function as a part of the administrative team as a needed for larger group projects and assignments.
- Submit gift transaction documentation through the CRM (JHAS) which includes entering outright gifts and pledge payments, reviewing and submitting sessions that auto route to our DOFF for review and entering new pledges.
- Serve as a backup for submitting online payment requests and shopping cart orders in SAP.
Minimum Qualifications
- High School Diploma or graduation equivalent
- Three years related experience
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula
Preferred Qualifications
- Prior experience working in a development office and coordinating small events/meetings that involve catering is preferred.
- Excellent computer software skills including Microsoft Office and database management are a must. Experience using databases a plus.
- Excellent verbal and written communications skills, organizational skills, attention to detail as well as the ability to set priorities, work in an extremely fast-paced environment and meet deadlines in a timely fashion are required.
- Candidate should have an excellent telephone and professional manner, and a highly professional image with the ability to interact with faculty, staff, donors, and volunteers at all levels required.
- This position requires one who enjoys meeting and working with a wide variety of people.
- Responsibilities require significant collaboration and coordination with others. The ideal candidate can thrive in an intellectually challenging, fast-paced, collegial environment.
Classified Title: Administrative Coordinator
Job Posting Title (Working Title): Administrative Coordinator
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: Minimum: $35,490 - Maximum: $66,104 (targeted salary: $50,000' commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 9:00am-5:00pm
Exempt Status: Non-Exempt
Location: School of Public Health - East Baltimore Campus
Department name: 10001029-Development
Personnel area: School of Public Health