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Job Req ID:  59377

Administrative Coordinator

The Student Services Excellence Initiative (SSEI) Office was formed in 2016 to oversee the implementation of a multi-year student services improvement program. The Office works collaboratively across the University to support the development of strategies for, and implementation of, student services process, policy, organizational, and technological enhancements.


Student Services Excellence Initiative (SSEI) is seeking an Administrative Coordinator who will report to the SSEI Program Office’s Program Executive. This position provides high level administrative and project management support to the Program Executive and a group of two Program Managers and their teams in support of a major University-wide student services improvement project. The successful candidate will be able to collaborate with other members of the SSEI Office, communicate effectively, prioritize multiple tasks, take a proactive approach to work assignments, and be flexible. Having prior work experience in institutions of higher education is preferred.


Primary Duties and Responsibilities:

Scheduling and Administrative Support for SSEI (70%):

  • Manage the calendar of the Program Exec/Program Managers by effectively prioritizing requests for meetings and resolving scheduling conflicts
  • Coordinate meetings, focus groups, events, etc. across JHU’s nine major academic divisions
  • Schedule appointments, meetings, interviews, focus groups, events, etc. with consideration to scheduling priorities.
  • Track spending/invoices, keep records, and manage document/files
  • Complete additional administrative duties such as: processing reimbursements and other expenses, distributing meeting materials, regular office maintenance and upkeep of supplies, providing virtual support and facilitation for online meetings, and assisting with logistics (remotely for in-person events; on-site as needed)
  • Maintain document management for the SSEI project team: serving as keeper of file structure and myriad documentation of SSEI project activities


Scheduling and Administrative Support for Associate Dean of WSE Strategic Initiatives (30%)*:

  • Manage and coordinate meetings for the Associate Dean of Whiting School of Engineering for Strategic Initiatives, and direct reports
  • Schedule appointments and meetings with consideration to scheduling priorities
  • Process reimbursements and other expenses for the Associate Dean and direct reports
  • Project and event support for the Associate Dean 


* note: the SSEI Program Director also currently serves as an Associate Dean for the Whiting School of Engineering Strategic Initiatives


Education and Experience:

  • High School Diploma/GED.
  • At least three years of related administrative experience required.
  • Additional education may be substituted for experience.


Preferred Skills/Experience:

  • Proven ability to multi-task, prioritize projects, and adhere to deadlines.
  • Strong organizational skills with an attention to detail.
  • Strong interpersonal skills and computer skills.
  • Discretion for confidential information.
  • Proven ability to work in a fast-paced, collaborative environment and respond quickly, creatively, and flexibly.
  • Strong computer literacy skills, specifically with Microsoft Office products (Outlook, Word, PowerPoint, and Excel).
  • Prior experience with SAP.


JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.  



Classified Title: Administrative Coordinator 
Role/Level/Range: ATO 37.5/02/OE 
Starting Salary Range: $17.42 - $30.47/hr (commensurate with experience)
Employee group: Full Time 
Schedule: Monday - Friday - 8:30am - 5:00pm 
Exempt Status: Non-Exempt  
Location: Homewood Campus
Department name: Student Services Excellence Initiative 
Personnel area: University Student Services


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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