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Job Req ID:  2610

Assistant Director, Hop-In Program

Classified title: Student Success Advisor

Role/Level/Range: ACRP/04/MD

Starting Salary Range: Commensurate with Experience

Employee group: Full time

Schedule: M-F, 8:30am - 5:00pm

Employee subgroup: Exempt

Location: Baltimore, MD

Department name: Center for Student Success

Personnel area: Homewood Student Affairs




General Summary:


Hop-In supports the success of first-generation, low income students, and/or academically underprepared students by providing year-round mentoring, guidance and academic support. The Assistant Director, Hop-In Programming is responsible for collaborating with faculty, students and staff to coordinate educational and community building activities for members of the Hop-In Program.


The Assistant Director, Hop-In Programming must be creative and innovative, possess a willingness and talent for engaging students, have experience in promotion and public relations strategies, and have the ability to generate excitement about programs.  This positon occasionally supports collaborative programming between Hop-In and the Johns Hopkins Underrepresented in Medicine Program (JUMP).  The work schedule will be developed around program demands which include evenings and weekends. This is a full time positon.


Essential Functions:


Program Coordination


  • Work with  Director to coordinate workshops, events and trips for the Hop-In Summer Program.
  • Coordinate academic year daytime, evening, and weekend programs with other campus departments and organizations (i.e. Student Life, Academic Affairs, Residence Life, as well as multicultural and other student organizations).
  • Collaborate with Financial Aid and Academic Support Services to coordinate financial aid and academic support (workshops, coaching, etc.) programs for CSS (Hop-In, JUMP, SYE, Athletics Advising) students as appropriate.
  • Support the Hop-In Director to implement collaborative career networking events with alumni, faculty, students, Career Center staff, and other appropriate constituents.
  • Collaborate with the Counseling Center staff to coordinate workshops and support groups to assist students’ emotional adjustment to college (e.g., self care, family related issues, anxiety management, etc.).
  • Support the Director in developing and maintaining a system to track student participation in research, internship, civic engagement, creative activity, and service learning opportunities.
  • Provide on-site supervision of events and activities as appropriate.




  • Conducts monthly personal and academically-oriented individual and small group advising sessions with Hop-In students ( n=40-50)  
  • Monitor Hop-In participant’s academic performance via HopReach, the comprehensive student intervention database, and on-going contact with academic advisors and faculty. 
  • Work with University staff (e.g. case managers, psychologists, academic advisors, etc.) to support students facing personal or academic challenges.
  • Provide counseling and goal-focused coaching services for individuals and groups in order to advise students on career-related issues including major choice, internships, full-time employment, graduate school opportunities, and other post baccalaureate positions.
  • Advise student organizations that support issues of underrepresented populations (i.e., first generation, low-income students, students with disabilities, or underrepresented racial minorities).


Public Relations


  • Develop and manage dissemination of office publications including the eNewsletter, brochures, the Hop-In website, Facebook and other social media. 
  • Represent the office at undergraduate recruitment forums for parents and students as well as other relevant University programs. 
  • Represent the office at New Student Orientation, Family Weekend and other University events as appropriate.




  • Develop and manage programming-related budgets.
  • Conduct program evaluations and produce individual event reports as well as semester participation reports.
  • Other duties as assigned.







Master’s Degree in counseling, higher education, counseling or related field required.




At least three years experience advising and mentoring students, planning and/or coordinating events, and establishing/maintaining collaborative working relationships with professionals in a college campus environment.   


Special Knowledge, Skills & Abilities:


  • In addition to being student centered and possessing knowledge of college student developmental stages/needs, the ideal candidate will have a demonstrated understanding of the mission of a complex, decentralized research university; excellent interpersonal, verbal, and written communication skills; ability to successfully manage multiple priorities; and strong organizational and leadership skills. 
  • Demonstrates an ability to relate well to a diverse student body, an understanding of student needs from underrepresented backgrounds, and a commitment to diversity in higher education.
  • Ability to interact in a professional manner with students, faculty, parents, and public.
  • Strong collaborative and problem solving abilities.  
  • Demonstrated proficiency with Microsoft Office, social media, website management, and other relevant technology.



Homewood Campus

Job Postings are updated daily and remain online until filled.
The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply, depending on at which campus you will work. Your recruiter will advise accordingly.

  • During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

  • The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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