Create Alert
Apply now »
Requisition ID:  116189

Assistant Director of Executive Education

JHU Carey Business School is seeking an experience educational programming professional for the position of Assistant Director of Executive Education. This position will work with the Director of Client Learning Solutions to independently manage all operational and academic functions of a portfolio of programs for the Office of Executive Education at the Carey Business School. The Assistant Director will work alongside other program managers to make up an Executive Education program design and delivery team. The Assistant Director is responsible for pre-planning through to the delivery of Executive Education programs, managing enrollment, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs.


Specific Duties & Responsibilities


Program Management and Administration (65%)

  • Work closely with faculty to confirm program details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session.
  • Be the primary contact for faculty and participants for all pre, during, and post program-related support.
  • Work closely with other Carey Business School support departments to include operations, media services, operations, catering, and other constituents to ensure appropriate operational support.
  • Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery.
  • Work in collaboration with the Course Production Project Manager on the design and redesign of programs on Canvas.
  • Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data.
  • Coordinate, process, and track program purchases and other expenses.


Enrollment Management (20%)

  • Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed.
  • Serve as subject matter expert regarding certificate requirements, advising participants and making additional recommendations as needed.
  • Troubleshoot participant technical issues.
  • Create procedures for credential and badging evaluation.


Continuous Improvement (15%)

  • Create, document and manage workflow procedures and processes for integration of Salesforce and other applications.
  • Provide leadership in the development of goals and accountability.
  • Focus the program team on achieving program goals.
  • Serves as the liaison between faculty, technical application vendors, administrative offices, and students.


Special Knowledge, Skills, & Abilities

  • Excellent attention to detail.
  • Ability to work independently to trouble-shoot issues.
  • Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions.
  • Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents.
  • Experience working with CRM and LMS systems.
  • Experience working with software applications such as Microsoft Office (Word, Excel, Power Point, and Outlook) is required.
  • Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism.
  • Must be able to set and manage multiple priorities and respond quickly to changing needs and goals.
  • Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff.


Minimum Qualifications
  • Bachelor's Degree.
  • Three years progressively responsible experience in program administration in an academic environment.
  • Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Four or more years’ experience in all aspects of academic program administration.
  • Experience with Salesforce CRM and Canvas LMS is strongly preferred.

 

 

Classified Title: Academic Program Administrator 
Job Posting Title (Working Title): Assistant Director of Executive Education   
Role/Level/Range: ACRP/03/MC  
Starting Salary Range: $48,000 - $84,100 Annually ($64,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday with occasional evenings and Saturdays to accommodate business needs 
Exempt Status: Exempt 
Location: Hybrid/JH at Harbor East 
Department name: ​​​​​​​Corporate Education  
Personnel area: Carey Business School 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 1-2 days a week

Apply now »