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Job Req ID:  57279

Assistant Manager, CTY Talent Acquisition

The Johns Hopkins Center for Talented Youth is a nonprofit dedicated to identifying and developing the talents of academically advanced K-12 students around the world. We provide today’s brightest students with fun, challenging courses; a community of engaged learners; and a strong foundation for future success in college and their careers. 


Want to join our team? We’re looking for mission-driven problem-solvers who can thrive in CTY’s diverse, collaborative, fast-paced, and results-driven work environment. We value innovation, creativity, integrity, and a shared commitment to the bright young people we serve.


The Ideal Candidate: 

The ideal candidate thrives in ambiguity and managing through change.  They are motivated by stewarding their team and stakeholders through evolving processes with the end mission always at the forefront:  ensuring our talent acquisition team identifies the best talent to provide the best experiences to students in our programs.  


The ideal candidate has demonstrated success in a fast-paced, high volume recruiting environment managing multiple requisitions with unique hiring profiles.  They are adept at understanding the recruiting process, systems and tools and thinks creatively to best leverage all tools and resources to meet hiring goals.  They are the person that often is trusted, brings people together towards a common goal and is a champion for identifying high quality talent.  They are excited to lead a team that is optimistic, proactive and high performing. 


General Purpose of this position: 

The primary purpose of this role is to lead a team (onsite and virtual) of full-time and temporary contract talent acquisition consultants to drive the recruiting, selection and hiring for CTY’s academic programs (virtual and in-person).  This will include managing data and details, creating and implementing a metrics driven approach in a high-volume recruitment operation that will recruit more than 1,600 seasonal and other part-time staff each year.  


This role will play an integral role in working with the leadership team to improve and implement our centralized talent strategy including helping to build a centralized recruitment team, developing pre-screening and selection criteria, developing and managing reporting related to candidates and recruiting efforts, serving as the point of contact for technical needs associated with our applicant tracking system (Success Factors) and other tools, coaching and developing the recruiting team and building and maintaining relationships with stakeholders across the University.  Additionally, this role will play an integral role in partnering with the Sourcing Consultant and Academic Program Manager teams to understand needs, timing required to hire and screen and select the most qualified candidates to serve our gifted and talented students.  


The ideal candidate will have a demonstrated ability to understand the needs of the business, operate from a perspective that values partnership and be excited by the opportunity to lead a team (including virtual team members) of Talent Acquisition Specialists (full-time and part-time).      Additionally, this role will be expected to constantly analyze and interpret metrics and proactively make recommendations to improve current programs/practices by staying abreast of trends in the labor market and recruitment/staffing industry. 


NOTE: This position is remote eligible during the pandemic. Once campus reopens, this position will be expected to report to the Mount Washington Campus (Baltimore, MD) at least 3 days a week.



Recruiting & Hiring Process, Quality & Team Management

  • Recruit, coach and develop a high performing recruiting team
  • Drive standardization, continuous improvement and consistency of processes and procedures including ensuring all interview protocols and processes focus on eliminating bias and provide an equal opportunity aligned with our commitment to be an anti-racist organization
  • Manage a team of local and virtual part-time (casual) Talent Acquisition Specialists that may include internal CTY staff from academic program areas.  Work with team day-to-day to meet performance goals and objectives o Identify performance metrics and expectations to ensure hiring needs are met timely and with the utmost focus on candidate quality
  • Identifying challenges and obstacles to hiring as well as anticipate upcoming ones in order to provide a proactive, competitive approach to talent acquisition
  • Establish regular communications with the recruitment team, such as 1-1 meetings, team meetings with established agendas or other regular touch points.
  • Manage resources, in particular seasonal, temporary staff to ensure compliance with budget and other University requirements


Client Relationship Management

  • Cultivate effective business partnership with CTY leaders, managers, supervisors and staff.  Partner with, educate and consult with hiring managers on recruiting process, candidate quality and expectations
  • Anticipate and identify the present and future staffing requirements of assigned departments, obtain appropriate data, interview department leaders and function as project manager to ensure needs are met within desired timeframes
  • Showcase an extremely high level of understanding and become fully engrained in client areas to build trust and credibility in the centralized hiring team
  • Proactively manage changes to processes and philosophy with stakeholders’ groups including the ability to drive buy-in and engagement  


Internal Collaboration

  • Partner with the Sourcing Consultant to proactively share information related to candidate quality to inform and assist in the measurement of source quality and effectiveness
  • Partner with the CTY HR team, hiring managers and leaders on workforce planning, staffing needs and internal mobility across CTY programs
  • Consults with CTY HR team as well as University central HR as needed to ensure talent acquisition needs are met without risk to compliance and other University guidelines
  • Generates reports and analytics for HRD, DBO, Finance Director, Executive Director and other stakeholders as requested o Assist the HR Director in developing and articulating the employee value proposition for part-time casual staff 
  • Proactively recommend system and process improvements to University partners including IT
  • Perform special employment projects as assigned


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.    


Minimum Requirements:

  • Bachelor’s degree in Human Resources, or another related field  
  • Eight years of progressive experience in high volume, fast-paced staffing, corporate recruiting, university recruiting or admissions capacity
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
  • Advanced experience with technology applications including applicant tracking systems and CRM tools. Prior experience using Success Factors a plus.
  • Ability to partner with and influence Hiring Managers as a talent advisor
  • Ability to build and lead a high performing team
  • Ability to design, implement and manage new processes and procedures
  • Knowledge of recruiting metrics, assessment tools and techniques and the ability to use data to tell a story about results and impact
  • Exceptional interpersonal skills, including teamwork, facilitation and negotiation
  • Demonstrated ability to work with little direction, prioritize workloads, multi-task and manage priorities in order to meet deadlines.
  • Excellent written and verbal communication skills 
  • Strong organizational and customer service skills


Preferred Skills and Knowledge:

  • Proven ability to motivate and lead a high-performance production driven team.  Prior experience leading a sourcing, recruiting, admissions or inside sales team preferred.
  • Track record of performing well against talent acquisition metrics.
  • Strong customer service skills with both client and customers.  Flexibility in adapting to and responding quickly to changing priorities and deadlines with a high sense of urgency.
  • Familiar with employment law related to pre-employment screening, OFCCP and other regulations that impact the sourcing and hiring process.
  • The ability to maintain confidentiality and work appropriately with highly sensitive information 


Technical Qualifications or Specialized Certification:

  • Able to work in a digital environment requiring strong technical skills (MS SharePoint, Box, Formstack, Smartsheet, Microsoft Teams, Excel & PowerPoint etc.)


Physical Requirements for the Job:

  • Constantly operates a computer and other office productivity machinery, such as a copy machine and printer.  Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery
  • Frequent communication with internal and external customers and must be able to exchange accurate information in these situations verbally and in writing.
  • Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.


Supervisory Responsibility:

Will supervise a team of full-time and part-time casual sourcing staff or will get work done through other staff with no formal reporting relationship.


Additional Information:

  • Applicants must be authorized to work in the US and based in the US. 
  • All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.



Classified Title: Assistant Talent Acquisition Manager 
Working Title: Assistant Manager, CTY Talent Acquisition 
Role/Level/Range: ATP/04/PD 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: Monday - Friday, 8:30am - 5pm 
Exempt Status: Exempt  
Location: 02-MD:Mount Washington Campus 
Department name: 10000098-Human Resources 
Personnel area: Academic and Business Centers


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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