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Job Req ID:  10862

Associate Director of Admissions, Visitor Experience

Classified Title: Associate Director Admissions 
Role/Level/Range: ACRP/04/ME 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: MTWThF/37.5 
Employee subgroup: Salaried Exmpt 
Location: 01-MD:Homewood Campus 
Department name: 10001442-Undergraduate Admissions 
Personnel area: Homewood Student Affairs

General Summary:

The Associate Director of the Visitor Experience will balance the core admissions officer responsibilities of recruitment and management of a regional territory while also providing leadership and management of staff and key programmatic or process areas across the office. 

The Associate Director will sit on the management team and partners with the Director of On-Campus Programming to identify opportunities, create and improve programming, and support the development of staff members in all key areas of the admissions officer role.

Essential Job Functions:

  • Provides leadership and management of key on-campus programming
    • Establishes visit calendar utilizing data on visit trends and programming successes
    • Creates and implements new, innovative programming for prospective and admitted students based on collected data and survey results
    • Develops special groups programming content
    • Maintains and develops virtual tour content
    • Works alongside the Marketing and Communications Team to develop an effective on-campus events communications stream which encourages first time and repeat visitors
    • Develops relationships with campus partners to assist with programming
    • Oversees a team of advisors working with admissions volunteers to incorporate students into programming
  • Will be the direct manager for 3 admissions staff members—providing supervision, mentorship and professional development
  • Will be the direct manager of the Senior Visitor Center Coordinator
    • Works alongside Sr Visitor Center Coordinator to run Welcome Center
  • Establishes policy and protocol for public relations team and student workers
    • Oversees training of staff and assists with training of students
  • Manages a regional territory—reading applications, planning recruitment strategies and initiatives, and managing constituent relationships
  • Oversees the regional management of his/her direct reports—providing guidance for recruitment strategies and relationship management with secondary school constituents and the review of applications and decisions
  • Serves as a chair in the committee process—serving as the key decision maker for various academic areas and scholars programs
  • Represents JHU Admissions in public events and information sessions
  • Works collaboratively across teams and with other offices at JHU (eg. Marketing, Operations, Visitors Center, Financial Aid, etc)


  • Bachelor's degree required.
  • Post-graduate degree preferred.


  • Five years related experience required.
  • Two to three years of admissions experience preferred.  Experience as a college or university admissions officer preferred, which would include recruiting travel and applications review.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Special Knowledge, Skills, or Abilities:

Must be able to operate and drive an automobile with a valid license. Public speaking ability, positive attitude, ability to communicate effectively with prospective students, parents and secondary school counselors, possess excellent writing skills and be able to represent the university to the public.

Additional information: Valid driver’s license and proof of insurance/insurability required.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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