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Job Req ID:  54858

Associate Director of Communications


General summary/purpose:

The Student Affairs division of Johns Hopkins University is seeking an Associate Director of Communications to join its growing communications team. Comprised of more than 25 offices and departments across the Homewood campus, Student Affairs is dedicated to enhancing the student experience through its many programs, resources, and support services.


Working under the direction of the Director of Digital Strategy and Communications, the Associate Director will assist in the development and implementation of communications strategies through a variety of digital and print channels, crafting messaging and collateral primarily for students and staff.


The successful candidate will be a strategic thinker, highly creative and collaborative, with considerable skills in message and content development, a solid sense for design—including implementing an institutional brand—and demonstrated experience producing high-quality, engaging, and effective communications efforts.


Specific duties & responsibilities:

  • Manage the successful execution of communications efforts from conceptualization to completion, ensuring the quality, timeliness, and effectiveness of all components
  • Plan and produce engaging and informative written, visual, and multimedia content in support of communications objectives; assist in the development and maintenance of an editorial calendar
  • Oversee management of divisional social media channels; identify opportunities for collaboration with other offices/departments and provide guidance in the application of university guidelines
  • Assist in the maintenance of website content with a focus on quality assurance, accessibility compliance, and search engine optimization; provide occasional website support and training to other Student Affairs staff
  • Participate in the planning, development, and distribution of targeted email communications; manage audience distribution lists
  • Conduct oversight of campus-wide digital signage platform, advocate for its adoption by campus partners, and contribute to ongoing assessment and improvement
  • Continually measure and review the performance of communications efforts; report on key metrics and trends, making adjustments where necessary
  • Serve as an in-house resource, advising colleagues on communications best practices, university guidelines, and brand standards
  • Coordinate with designers, photographers, printers, and other vendors as needed
  • Continually stay abreast of emerging platforms, technologies and trends; identify new opportunities to engage with audiences
  • Supervise 1 to 2 student workers


Minimum qualifications (mandatory):

Bachelor’s degree in communications, marketing, or a related field.


Preferred qualifications:

A minimum of four years’ experience in communications, marketing or a related field; experience in a higher education setting preferred. Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Special knowledge, skills, and abilities:

  • Excellent written and verbal communication skills with the ability to write clear, concise copy for digital and print materials; strong editing and proofreading skills
  • Solid understanding of principles of design; demonstrated experience working within established brand standards
  • Extensive knowledge of and fluency within social media platforms
  • Experience using content management systems (e.g. WordPress) and email marketing platforms; familiarity with HTML/CSS
  • Understanding of measurement tools (e.g. Google Analytics) and how to translate data insights into action
  • Superior attention to detail; ability to think creatively, strategically, and analytically
  • Excellent interpersonal skills, cultural responsiveness, and the ability to work collaboratively with multiple groups, including students, staff, and administrators
  • Self-motivated with excellent problem-solving, time management, and project management skills
  • Ability to work effectively under deadlines and simultaneously juggle several assignments


Technical qualifications or specialized certifications:

  • Proficient with the Adobe Creative Cloud (InDesign, Illustrator, Photoshop, etc.) and related tools
  • Familiar with web accessibility standards as well as best practices for usability, content styling and presentation, and search engine optimization
  • Skills in graphic design, photography, or videography preferred


Supervisory responsibility (indicate the number and type of persons supervised by incumbent):

Up to 2 student workers


Classified Title: Communications Associate 
Working Title: Associate Director of Communications 
Role/Level/Range: ATP/04/PD 
Starting Salary Range: 59,280-70,000, Commensurate with Experience
Employee group: Full Time 
Schedule: M-F, 8:30am - 5:00pm 
Exempt Status: Exempt  
Location: 01-MD:Homewood Campus 
Department name: 60009251-Student Affairs 
Personnel area: University Student Services


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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