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Job Req ID:  19537

Associate Director of Communications


General Summary/Purpose:

As a key member of the Digital Strategy and Communications team, the associate director will assist in the development and implementation of communications strategies to support initiatives within Student Affairs and Student Health and Well-Being. Under the supervision of the director of digital strategy and communications, this position will manage communications across a variety of digital and print channels, crafting messaging and collateral to promote resources and programming to students, staff, and faculty at Johns Hopkins University.


This a new position within the recently formed DSC team and offers an exciting opportunity to help shape communications for critical services that enhance the student experience. The successful candidate will be a strategic thinker, highly creative and collaborative, with considerable skills in message and content development, a solid sense for design, and demonstrated experience producing high-quality, engaging, and effective communications efforts.


Specific Duties & Responsibilities:

  • Manage the successful execution of communications campaigns and related materials from conceptualization to completion; ensure quality, timeliness, and effectiveness of all components.
  • Produce engaging and informative written, visual, and multimedia content in support of communications objectives.
  • Oversee day-to-day management of key divisional social media channels; identify opportunities for collaboration with other offices/departments and provide guidance in the application of university guidelines.
  • Assist in the maintenance of website content with a focus on quality assurance, accessibility compliance, and search engine optimization; provide occasional support to website content editors.
  • Participate in the planning, development, and distribution of targeted email communications; manage audience distribution lists.
  • Conduct oversight of campuswide digital signage platform, advocate for its adoption by campus partners, and contribute to ongoing assessment and improvement.
  • Continually measure and review the performance of communications efforts; report on key metrics and trends, making adjustments where necessary.
  • Coordinate with designers, photographers, printers, and other vendors as needed.
  • Serve as an in-house resource to colleagues, advising on communications best practices, brand standards, and university guidelines.
  • Continually stay abreast of emerging platforms, technologies and trends; identify new opportunities to engage with audiences.
  • Assist in other duties related to the planning and execution of communications efforts.
  • Supervise 1 to 2 student workers.


Minimum Qualifications (mandatory):

  • Bachelor’s degree in communications, marketing, or a related field.
  • Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications:

  • A minimum of four years’ experience in communications, marketing or a related field; experience in a higher education setting preferred.
  • Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Special Knowledge, Skills, and Abilities:

  • Excellent written and verbal communication skills with the ability to write clear, concise copy for digital and print mediums; strong editing and proofreading skills.
  • Solid understanding of principles of design, layout, and brand identity; demonstrated experience working within established brand standards.
  • Extensive knowledge of and fluency within social media platforms.
  • Experience using content management systems (e.g. WordPress) and email marketing platforms; familiarity with HTML/CSS.
  • Understanding of measurement tools (e.g. Google Analytics) and how to translate data insights into action.
  • Superior attention to detail.
  • Ability to think creatively, strategically, and analytically.
  • Excellent interpersonal skills, cultural responsiveness, and the ability to work collaboratively with multiple groups, including students, staff, and administrators.
  • Self-motivated with excellent problem-solving and time management skills.
  • Ability to work effectively under deadlines and simultaneously juggle several assignments.


Technical Qualifications or Specialized Certifications:

  • Skilled in graphic design, photography, or videography; demonstrated understanding of how multimedia components are best leveraged across digital channels.
  • Proficient with the Adobe Creative Cloud (InDesign, Illustrator, Photoshop, etc.) and related tools.
  • Familiar with web accessibility standards and best practices for usability, navigation, content styling and presentation, and search engine optimization.


JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


Classified Title: Communications Associate 
Working Title: Associate Director of Communications  ​​​​​
Role/Level/Range: ATP/04/PD 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: Mon-Fri 8:30-5 
Exempt Status: Exempt  
Location: 01-MD:Homewood Campus 
Department name: 60009251-Student Affairs 
Personnel area: Homewood Student Affairs


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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