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Job Req ID:  96516

Associate Network Technician

We are seeking an Associate Network Technician who, with guidance and direction, will diagnose and troubleshoot basic network, device, and data communications problems, install and replace network or other hardware, software and cabling, diagnose basic problems, perform and verify basic switch configuration tasks. May participate and contribute in technical discussions that involve basic infrastructure enhancements. Under guidance, interface with customers to understand their needs and articulate those needs to others. This position is also responsible for the installation, maintenance, ongoing technical support and administration of the organizations network service provision suite to include: Data Center networking, workstation networking, wireless networking, videoconference network, audio visual and satellite TV systems.

Specific Duties & Responsibilities

Assist IT Professionals Who Are Responsible for the Network of the Johns Hopkins Medicine East Baltimore Campus

  • Provide customer support for a variety of network related issues
    • Learn Network monitoring
    • Data Center equipment installations/de-installations
    • Network Fleet replacement
    • Learn how conduct IT equipment service provision surveys
    • Learn how to provision network services using the conducted survey
  • Troubleshoot wired and wireless connections, install/upgrade network switches and wireless access points

Physical Requirements

  • Standing and or walking for extended periods of time
  • The ability to lift/carry/move equipment up to 20lbs

Minimum Qualifications
  • Completion of sophomore year of high school and some high school course work in IT or IT Networking

Preferred Qualifications
  • Basic Knowledge of IP/MAC Addresses, DHCP
  • Computer experience is preferred
  • Technical hand-on training on devices, network and/or wireless technologies are preferred




Classified Title: Office Aide 
Working Title: Associate Network Technician   
Role/Level/Range: ATO 37.5/01/OA  
Starting Salary Range: Commensurate with experience  
Employee group: Casual / On Call 
Schedule: Mon-Fri, hours vary 
Exempt Status: Non-Exempt 
Location: Homewood
Department name: IT@JH Networking, Telecom and Data Ctr  
Personnel area: University Administration 


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


The successful candidate(s) for this position will be subject to a pre-employment background check.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


EEO is the Law
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Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Note: Job Postings are updated daily and remain online until filled.



Homewood Campus