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Requisition ID:  116127

Building Operations Manager

We are seeking a Building Operations Manager who will be responsible for the day-to-day operations of and facilities support to designated critical facilities. This person is the primary liaison for the Point of Contact (POC)’s for the designated critical facilities and lead coordinator with Johns Hopkins Facilities & Real Estate (JHFRE) for all facility needs including service requests; facility support services (custodial and ground maintenance); facility maintenance (planning, scheduling and execution); facilities improvements and event support. This individual will follow any designated work processes established for the designated critical facilities and will provide recommendations and will coordinates changes to the process as needed.


Specific Duties & Responsibilities

  • Ensures all spaces within the designated critical facilities are fully functional including overseeing maintenance, cleaning, and facility upgrades.
  • Serves as liaison to JHFRE and Public Safety. Maintains the operability, readiness, security and appearance of critical facilities.
  • Meets regularly with POCs for the critical facilities to address building concerns, schedule work, discuss upcoming projects and inform them of anything that may affect them.
  • Works with JHFRE Facility Operations to ensure entranceway, common area, and lobby maintain a professional appearance.
  • Coordinates with occupants and JHFRE for all service requests as well as facility improvements.
  • Helps develop and direct Building Emergency Action plans and evacuation procedures.
  • Maintains contact list for POC’s of the designated critical facilities.
  • Coordinates and oversees support for events in the critical facilities.
  • Coordinates an escort and/or accompanies vendors/contractors throughout the critical facilities.
  • Attends scheduled meetings with vendors/contractors and facilitates introductions with JHFRE and affected individuals/groups.
  • Assist with scheduling and coordinate office moves.
  • Other duties as assigned.


Special Knowledge, Skills & Abilities

  • Must be computer literate and able to learn new software quickly.
  • Must be able to establish and maintain effective working relationships with supervisors, employees and a diverse group of University customers.
  • Prior experience in an academic setting and a college and/or Property Management is preferred.


Scope of Responsibility

  • Knows the policies, procedures, and practices necessary to conduct the normal function of a specific section, unit, or work area. Is aware of the role of the position and its potential impact on the University.


Decision Making

  • Carries out duties and responsibilities with limited supervision. Makes decisions and establishes work priorities on essentially procedure-oriented operations.


Authority

  • Does not direct the activities of staff.


Communication

  • Excellent oral and written communication skills, and the ability to focus on problem resolution and crisis management.
  • Possesses strong interpersonal and communication skills; ability to comprehend and expend verbal and written directions.


Minimum Qualifications
  • High School Diploma or general education equivalent. Additional education can substitute for some required years of experience, to the extent permitted by the JHU Equivalency Formula.
  • Seven years of related experience in facility/building operations and customer service.


Physical Qualifications

  • Ability to do considerable walking and prolonged standing for entire shift.
  • Ability to bend, squat, stoop, reach, and climb stairs.
  • Lifting requirements of 50lbs maximum.
  • Stamina for being exposed to various weather conditions (rain, snow, heat, etc.).

 

 

Classified Title: Building Operations Manager 
Role/Level/Range: ATO 40/E/03/OI  
Starting Salary Range: $64,687 - $113,359 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30-5:00pm 
Exempt Status: Exempt 
Location: Hybrid/JH at Keswick 
Department name: ​​​​​​​Johns Hopkins Facilities and Real Estate  
Personnel area: University Administration 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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