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Job Req ID:  115209

Business Analyst for Catalog, Calendar and Scheduling

The Office of the University Registrar is seeking a Business Analyst for Catalog, Calendar, and Scheduling who will report to the Associate University Registrar for Academic Catalogue, Academic Calendar, and Classroom Management and Scheduling. The Office of the University Registrar are technical and functional experts on all functions of the Registrar’s office, including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements, and business solutions.


This position serves as the supplemental interface between the Office of the University Registrar business area, divisional registrar offices, University technology team, and contracted services, assisting in the functional areas of catalogue, academic calendar, academic and event scheduling, and classroom management. The Business Analyst will fully understand business problems presented and recommend creative solutions. They will support tasks and projects related to data-driven decision making, focusing on data integration, integrity, mining, analysis, and reporting. In addition, this position provides functional support to The Office of the University Registrar team, collaborates with University Information Systems team, and contributes to the success of technical and functional projects.


Specific Duties & Responsibilities


Academic Catalogue Production and Publishing.

  • Lead catalogue communication with editors across all divisions. Collaborate with the divisional registrar offices to maintain a list of page owners, editors, and approvers. Update roles and authenticate users as needed.
  • Assist with maintenance and updates of catalogue software.
  • Create documentation and conduct training on catalogue software for end-users.
  • Ensure data integrity and monitor entry, analysis, and report generation for adherence to established policies, procedures, and deadlines.
  • Partner with divisions to ensure catalogue data is accurately reflected across all systems.
  • Coordinate and execute program records maintenance throughout various systems.
  • Suggest enhancement in catalogue processes.
  • Lead projects where applicable.


Academic and Event Scheduling

  • Support the daily operation of the University scheduling software CollegeNET/25Live with database updates.
  • Serves as the 25Live system administrator, ensuring effective, accurate, and efficient class scheduling.
  • Analyze space usage to ensure effective utilization of resources and identify spaces.
  • Produce periodic space utilization analytics for executive leadership.
  • Develop new uses and reporting formats for the university on space utilization.
  • Provide training to department chairs, administrative associates, campus administration, and others in the 25Live program to ensure optimal utilization of academic and non-academic space.
  • Create training documents and how-to guides for use university-wide.
  • Create reports and documents used by the University as basis for accrediting body required reports.
  • Oversee access permissions for administrators.
  • Participate on the 25Live Steering Committee to identify and implement methods and practices that result in successful administrative functioning for scheduling.


Academic Calendar

  • Produce and maintain a 10-year Academic Calendar website.
  • Collaborate with divisional registrar offices to align calendar dates.
  • Ensure the calendar is in conflict free, including working with various functional areas at JHU.


Other

  • Working closely with the Classroom Management team, provide support for classroom management at the Homewood campus which includes general pool classrooms and department spaces ensuring all instructional spaces are according to the standards.
  • Provide support for new initiatives as well as current systems related to scheduling, including CLSS (CourseLeaf product).
  • Research and resolve discrepancies in student information systems and other propagated systems. Recommend future systems improvements.
  • Monitor, observe, and ensure processes and practices that actively safeguard student data (per the University’s FERPA policy).
  • Serve as an expert and central resource on the school’s Registrar systems and data. Provide registrar-related functional support across all divisions as required.
  • Provide functional support to the divisional registrar offices in maintaining vendor relationships and website pertaining to the catalogue, calendar, and scheduling.
  • Run scheduled audit reports and provide support for data clean-up of student records.
  • Administer data integrity and governance. Research and resolve discrepancies in reports. Recommend reporting improvements.
  • Collaborate on testing new business solutions, documenting processes, and providing recommendations.
  • Collaborate on other projects, e.g., registration, divisional events as needed, and other general office functions as assigned.


Special Knowledge, Skills & Abilities

  • Ability to maintain a positive attitude during stressful situations.
  • Excellent oral and written communication skills.
  • Excellent organization skills and attention to detail.
  • Well-developed interpersonal skills and ability to communicate effectively.
  • Demonstrate discretion when dealing with sensitive issues.
  • Flexible and able to work well under pressure. Must be able to meet deadlines and multi-task.
  • Ability to analyze and resolve issues, including student data issues.
  • Ability to collaborate and problem-solve regarding business process improvements and innovative solutions and to oversee the implementation of new solutions or systems.
  • Can explain basic technical concepts to a non-technical audience.
  • Ability to develop test cases and oversee user-acceptance testing.
  • Functional experience with Student Information Systems and Microsoft Office Suite of programs (Word, Excel, SharePoint, etc.) is strongly preferred.
  • Functional experience with CourseLeaf CAT, CIM, CLSS, or another catalog and curriculum software is strongly preferred.
  • CollegeNET/25Live or other scheduling software is strongly preferred.
  • Functional experience with OnBase or other document imaging software is strongly preferred.
  • Knowledge of FERPA (Family Educational Rights and Privacy Act) and all laws, rules, and regulations related to JHU policies is desired.


Minimum Qualifications
  • Bachelor's Degree in related field.
  • Three years of related experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Bachelor’s Degree in Data Analytics, Information Systems, Finance, Accounting, or related field required.
  • Four years of progressively responsible related experience.
  • Experience working with cross-functional teams and process improvement.
  • Experience working with Student Information Systems.
  • Four years of registrar’s office experience, preferably in the area of catalogue, academic calendar, and scheduling preferred.

 

 

Classified Title: Business Analyst 
Job Posting Title (Working Title): Business Analyst for Catalog, Calendar and Scheduling   
Role/Level/Range: ATP/04/PD  
Starting Salary Range: $62,900 - $110,100 Annually ($77,250 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday 8:30am-5pm with occasional evening or weekend support 
Exempt Status: Exempt 
Location: Hybrid/JH at Keswick 
Department name: ​​​​​​​University Registrar  
Personnel area: University Student Services 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 1-2 days a week

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