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Job Req ID:  65518

Business Services Analyst

The Pediatrics Department is seeking a Business Services Analyst  who will be primarily responsible for clinical analytics which include tracking, analyzing, and reporting quality, cost, and clinical outcomes data related to quality, safety, value and operational performance improvement projects within the Johns Hopkins Children’s Center. This position reports directly to the Administrator for the Children’s Center and the Vice Chair, Quality and Safety for the Children’s Center. The position would also collaborate closely with the clinical providers throughout the Children’s Center to develop a thorough understanding of their programs and assist them in meeting their program goals.


Specific Duties & Responsibilities:

  • Extracting both clinical data from existing information systems (e.g. ORMIS, Epic).
  • Developing methodologies to track new relevant clinical data (e.g. adherence to clinical pathways and matching those cases with outcomes data in order to support continuous improvement of the care delivered).
  • Developing clinical performance reports and reporting platforms to increase transparency and information flow among providers, administrators, and other management, and providing other necessary analytical support to clinicians and management in order to improve the quality and consistency of the care provided within the Johns Hopkins Children’s Center.
  • Work on low and medium-level complexity projects independently, and seek guidance, as appropriate, on highly complex tasks.
  • Candidate should have high analytical ability to solve complex problems and be a self-starter, able to work independently with staff at various levels of the organization.


Minimum Qualifications (Mandatory):

  • Requires a Bachelor’s Degree, preferably in Management Information Systems, Health Care Administration.
  • Master’s Degree in related disciplines preferred, and may substitute for experience to the extent permitted by the JHU equivalency formula.
  • Minimum of three years of professional technical and clinical analyst experience in healthcare management or information systems. Additional education may substitute for experience (e.g. Master’s degree). Experience working with large healthcare datasets is a plus.


Special Knowledge, Skills & Abilities:

  • Knowledge of project and information management. 
  • Knowledge of SQL programming, Tableau, EPIC and the following Microsoft applications: Access, Excel, PowerPoint, Word, and Internet Explorer.
  • Familiarity with website development.
  • Must possess an understanding of clinical analyst processes, including requirements elicitation, documentation and testing processes.
  • Requires knowledge of health care and hospital clinical operations and the interrelationship of clinical process and Information Systems applications.
  • Must have demonstrated knowledge and experience using relational databases and coordinating various computer/database platforms.
  • Able to develop and design statistical reports using multiple databases and data management systems.
  • Knowledge of medical coding systems (i.e. ICD9, CPT) is desirable.
  • Ability to distill and articulate technical and organizational approach to clinical data needs.


Technical Qualifications or Specialized Certifications:

  • SQL experience to create queries and stored procedures is strongly preferred.
  • EPIC Clarity training and experience is strongly preferred.
  • Experience with SQL programming, Tableau and the following Microsoft applications: Access, Excel, PowerPoint, Word, and Internet Explorer.


JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


Classified Title: Business Services Analyst
Role/Level/Range: ATP/04/PD 
Starting Salary Range: $59,280 - $81,435 annually (commensurate with experience)
Employee group: Full Time 
Schedule: M-F 8am-4pm 
Exempt Status: Exempt  
Location: School of Medicine Campus 

Department name: ​​​​​​​SOM Ped Safety 
Personnel area: School of Medicine


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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