Share this Job
Job Req ID:  16978

CTY Assistant Program Manager, History & World Languages


General Purpose/Summary:

To support Program Managers in Social Studies, World Language, and English Language Development courseware development, maintenance and staffing related to specific courses within a subject area(s) with highly capable and qualified instructors. Support the subject area Program Manager in the design and implementation of the courseware. Assist on projects developing and maintaining a course of curriculum with the scope and rigor appropriate for CTY’s excelling students. Take ownership and responsibility for a sub-set of courses within the subject. Review courses against department standards and monitor the success of the implementation of the curriculum. Be responsible for the team of instructors working directly on courses assigned.  Manage team with specific focus on professional in career development including identifying gaps in subject matter areas, and identifying solutions or upgrading our courses and LMS environment to implement authentication learning for our students.  Seek support from Program Manager and Senior Leadership to identify solutions and proactively supporting the professional development of the team. As needed, handle student and parent issues with professionalism and care for our students’ learning objectives.



Curriculum Development and Maintenance:

  • Be responsible for a sub-set of courses within a subject area.
  • Must be familiar and worked closely with AP requirements and the AP exam structures for Socical Studies.
  • Develop and maintain courseware aligned to accepted best practices in both online courseware standards (e.g. iNACOL) and gifted learners.
  • Using a continuous improvement model, analyze Learning Management System (LMS) data and student outcomes data, review and enhance course materials for courses in your area of responsibility.
  • Respond to and fix errors in courses.
  • Create and provide role-play test cases for use in the courses testing in test and production server.
  • Work with department production teams to develop achievable and measurable course development projects and manage team member (and possibly external vendors) to complete work to JHU quality and rigor standards.
  • Ensure courses, tests, quizzes and associated materials meet industry accessibility standards for students with disabilities.
  • Work with project teams to set due dates and course/project release schedules. Once set, manage teams and accountability to accomplish due dates.
  • Help identify and support any required course improvements to maintain academic integrity.


Staffing Support and Ongoing Professional Development:

  • Oversee full-time supervisors, and part-time/casual instructors to ensure that all team members are providing students and families with an academic experience of quality and rigor.
  • Participate in the hiring, training of staff supporting courses in your area. Assist in developing training guides and video guides.
  • Manage direct reports, implement accountability systems to highlight and manage possible issues, monitoring for satisfactory performance, and provide constructive criticism and feedback for product improvement.
  • Ensure supervisors are proactively engaged in the support and review of all instructors’ work.
  • Ensure supervisors are monitoring that instructors have provided appropriate responses and feedback to parents and students. Perform similar for any instructors reporting directly to you.
  • Ensure supervisors are reviewing instructors' recorded sessions to ensure quality in their work. Perform similar for any instructors reporting directly to you.
  • Support direct reports with appropriate professional development opportunities across all team levels.
  • Stay up to date in online learning developments in general, as well as specific attention to your subject area and the implementation of subject specific approaches to online instruction.
  • Review Course Completion Documents for any instructors reporting directly to you. Ensure proper level of feedback is provided to the student and family.
  • Be able to step in as a substitute teacher for courses in assigned responsibility area.


Student and Family Communications:

  • Liaison with CTY families as needed.
  • Respond to inquiries from parents and students around placement or customer service related issues.
  • Where appropriate, answer emails or phone calls from parents to give them more information about courseware.
  • Provide feedback on course placements to parents regarding their students.
  • Take into consideration parents' and students' feedback to continue to improve the program and Instructors.


Working across JHU and CTY:

  • Participate as a team member on research, internship, practicum, activities within the subject area.
  • Serve on CTY committees as requested — IP Working Group; Accreditation.
  • Assist CTY International and school-based projects.


Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 


Degree of independent action performed on the job:

  • Work independently as well as with production team to ensure all deadlines are met.
  • Works closely with subject area Program Manager implementing their objectives.

Minimum Requirements:

  • Bachelor’s degree in a related field is required.
  • At least three years related experience in the role of direct instruction, curriculum development, courseware development or similar educational or product development experience. Additional education may be substituted for required education, to the extent permitted by the JHU equivalency formula.
  • Experience managing or supervising an instructional or curriculum development staff.

JHU Equivalency Formula: 30 undergraduate credits or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Required Special Skills and Knowledge:

  • Background of instruction or development in a learning management system.
  • Experience in the implementation of online educational technology with practical knowledge in the use of latest Moodle features including H5P features.
  • Able to adapt to and use of live meeting tools.
  • Experience managing and motivating a geographically diverse workforce.
  • Effective problem-solving and critical-thinking skills; ability to predict, identify, and resolve issues in a timely and effective manner.
  • Excellent attention to detail.
  • Ability to work well with other team members.


Preferred Requirements:

  • Master’s degree is strongly preferred.
  • Experience developing content for LMS delivery with Moodle and experience in using H5P highly desired.

Physical Requirements for the Job:

  • Ability to sit in a normal seated position for extended periods of time.
  • Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery.
  • The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings.
  • Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.


Supervisory Responsibility:

  • Manages team of 2 full time staff members, as well as group of 10-15 casual employees.


Additional Information:

  • Applicants must be authorized to work in the United States.
  • Successful candidates will be subject to a pre-employment background check.
  • All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.


Classified Title: CTY Assistant Program Manager 
Working Title: CTY Assistant Program Manager, History & World Languages  ​​​​​
Role/Level/Range: ACRP/03/MC 
Starting Salary Range: 45,195 to 62,225 per year
Employee group: Full Time 
Schedule: Monday - Friday, 8:30 am - 5:00 pm 
Exempt Status: Exempt  
Location: 02-MD:Mount Washington Campus 
Department name: 10000114-DE Writing Humanities Social Science 
Personnel area: Academic and Business Centers


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled. 


EEO is the Law
Learn more:
Important legal information


Mount Washington Campus

Find similar jobs: