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Job Req ID:  82561

CTY Online Programs Supervisor, Science

The Johns Hopkins Center for Talented Youth is a nonprofit dedicated to identifying and developing the talents of academically advanced K-12 students around the world. We provide today’s brightest students with fun, challenging courses; a community of engaged learners; and a strong foundation for future success in college and their careers. Want to join our team? We’re looking for mission-driven problem-solvers who can thrive in CTY’s diverse, collaborative, fast-paced, and results-driven work environment. We value innovation, creativity, integrity, and a shared commitment to the bright young people we serve.


We are seeking an Online Programs Supervisor - Science who supports academically talented students enrolled in Johns Hopkins Center for Talented Youth (CTY) online science courses.



This position is hybrid.

This position does not offer sponsorship.


Specific Duties and Responsibilities:

Curriculum Development & Maintenance:

  • Responsible for 1-3 courses within science.
  • Develop and maintain courseware aligned to accepted best practices in both online courseware standards (e.g. NSQ, Quality Matters, State standards) and gifted learners (NAGC).
  • Ensure assigned courses, tests, quizzes and associated materials meet industry accessibility standards for students with disabilities (WCAG 2.1 AA).
  • Working with department management, make updates to courses using a continuous improvement model. Department management will analyze Learning Management System (LMS) data, student outcomes data as well as end of course survey data and recommend enhancements to course materials for assigned courses.
  • After receiving a project plan from your manager, work to accomplish course updates / enhancements to assigned due dates.
  • Work with department production teams, and possibly external vendors, to develop multimedia assets for assigned course/s to JHU quality and rigor standards.
  • Develop additional interactive course assets (H5P or similar) aligned to course objectives and standards.
  • Respond to and fix errors in courses.
  • Help identify and support any required course improvements to maintain academic integrity.
  • Stay up to date on best practices for teaching online courses, software available for online instruction, and standards both in online instruction and content for courses supervised.


Supervise Staff Instructing Courses:

  • Adjusting for changing enrollment numbers in your course/s, set Instructor capacity for assignments, arrange substitute Instructors as needed. Create or remove sessions within the registration system, etc. as appropriate to your program.
  • Develop a team of instructors, monitoring to ensure that Instructors have provided appropriate responses and feedback to parents and students. Coach Instructors and develop improvement suggestions and goals for instructional staff based on review of Instructors’ work performance.
  • As appropriate, reviewing Instructors' recorded sessions, or join student / Instructor session for observation to ensure quality in their work
    Work with department management and HR to address personnel issues appropriately.
  • Regularly review end of course survey data to identify areas for improvement for staff.
  • Assist with the development of program Instructor related policies, training, supervision, and monitoring of casual employees: both instructional staff and Instructor supervisors.
  • On occasion, directly instruct a small cohort of students in the course you supervise. May be needed for updated specific course experience training, support specific student groups, etc.
  • Support students with issues with Moodle or other technology, including identifying errors in the course, resetting of tests, and other issues as they arise.
  • Participate as a team member within department, taking on additional responsibilities as needed.
  • Promote weekly help rooms, etc.


Parent/Guardian/School Communication:

  • Communicate with Instructors, parents, students, and schools regarding program-related issues.
  • Maintain quality of Course Completion Documents from any direct report Instructors within your course. Work with Instructor Supervisors to ensure they are regularly reviewing their Instructors’ work in this area.
  • Take into consideration parents' and students' feedback to continue to improve the program and Instructors.


Working across JHU & CTY:

  • Participate as a team member on research, internship, practicum, activities within the subject area.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 


Degree of Independent Action Performed:

  • Work independently as well as with production team to ensure all deadlines are met.
  • Works closely with subject area Program Manager implementing their objectives.


Internal & External Contacts Required:

  • Collaborative relationships with the Senior Program Manager for Science and other subject area management, supervisors, and Online Programs administrators and staff.
  • Frequent contact with students, schools, and parents via telephone, email, and web-based virtual meeting room software.


Minimum Qualifications (Mandatory):

  • Bachelor’s Degree in Science is required. Master’s Degree in Science or related field is strongly preferred.
  • Two years teaching or tutorial experience in Science, K-12 preferred.*
  • Supervisory experience in an academic or lab environment.
  • Related experience in the role of curriculum development, courseware development or similar educational or product development experience a plus. K-12 preferred.
  • Additional education may be substituted for required experience*, to the extent permitted by the JHU equivalency formula.*


* JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 


Special Knowledge, Skills & Abilities:

  • Experience developing content for LMS delivery is highly desired.
  • Experience managing and motivating a geographically diverse workforce.
  • Experience working with students from diverse backgrounds.
  • Knowledge of the following programs are required: Office 365 / Microsoft Office, Moodle LMS, Zoom, and basic HTML.
  • Effective problem-solving and critical-thinking skills; ability to predict, identify, and resolve issues in a timely and effective manner.
  • Excellent communications skills and attention to detail.
  • Ability to work well with other team members.


Computer or Other Special Requirements:

  • Must have a computer with broadband Internet access.


Machines and/or Equipment Used:

  • Computer, 100% of the time. 


Physical Requirements:

  • Ability to sit in a normal seated position for extended periods of time.
  • Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery.
  • The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings.
  • Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.


Supervisory Responsibility:

  • Supervises 5 to 25 causal online Instructors, 1-5 casual Instructor Supervisors. 


Additional Information:

  • Applicants must be authorized to work in the United States.
  • All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.


Classified Title: Supervisor K12 Online Program Instructor
Working Title: CTY Online Programs Supervisor, Science 
Role/Level/Range: ACRP/03/MC 
Starting Salary Range: $45,650 - $56,570 annually
Employee group: Full Time 
Schedule: Mon-Fri/8:30-5pm 
Exempt Status: Exempt 
Location: Hybrid/Mount Washington Campus 

Department name: ​​​​​​​CTY Online Science 
Personnel area: Academic and Business Centers


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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