Create Alert
Apply now »
Requisition ID:  115639

Campus Security Systems Manager

The Johns Hopkins Public Safety is seeking a Campus Security Systems Manager who will be responsible for the creation of policies, procedures, rules and regulations, performance specifications (personnel and systems) for the closed-circuit television cameras (CCTV) and Communications Center.

Specific Duties & Responsibilities
  • Responsible for maintenance of systems and coordination of all activities such as training and emergency planning.
  • Community liaison to all public safety and University agencies with which the Communications Center interacts.
  • Collaborate with designated administrative staff of Public Safety to ensure that all system performance requirements are being met.
  • Work with and recommend system changes to police, fire, medical and other personnel involved in emergency situations to improve such services.
  • Provide new and/or different system operations, reporting requirements, etc. to Public Safety personnel, soliciting cooperation and assistance.
  • Respond to requests for information and assistance from Public Safety and/or other agencies.
  • Directs investigation of complaints regarding performance of Security Systems Specialists and Senior Security Systems Specialists to appropriate department such as human resources, takes appropriate action as required.
  • Responsible for staffing / scheduling personnel in Center; completing weekly payroll/time sheets for Security Systems Specialists and Senior Security Systems Specialists.
  • Monitors the work of the Technical Support Analyst to ensure systems and operations are performing properly.
  • Takes appropriate actions when equipment replacement or refreshment is required.
  • Manages the budget established for communications center achieving cost saving measures.
  • Ensures effective and efficient daily operation of the Communications Center through effective communications and supervision of Senior Security Systems Specialists and Security Systems Specialists.
  • In coordination with Talent Acquisition, acts as hiring manager to ensure staffing levels are maintained. 
  • Manages the performance evaluation process for assigned staff.
  • Serves in a weekly On-Call Commander rotation, and performs tasks associated with being on-call during non-business hours.


Special Knowledge, Skills, & Abilities

  • Ability to communicate effectively in order to perform the duties of this position.
  • Ability to prepare written documents that are logical, coherent and grammatically correct.
  • Knowledge of personnel rules and procedures.
  • Ability to multi-task daily due to the varied responsibilities entailed with this position.
  • Ability to direct and assess the work of other employees.
  • Ability to organize and maintain personnel files, billing records and other necessary organizational records.
  • Ability to establish and maintain effective relationships with University, law enforcement, and business contacts.
  • Extensive knowledge of city, state and federal criminal laws.
  • Excellent administrative skills, organizational skills, and written communications skills.
  • Excellent interpersonal and oral communications skills.
  • Leadership skills with experience working in a team-oriented environment.
  • Ability to work within the university community and a strong commitment to working with students.
  • Commitment to diversity and promoting a campus climate that encourages inclusion.
  • Ability to maintain appropriate professional confidentiality.
  • Ability to deal courteously and effectively with students, faculty, staff and the public.
  • Demonstrated experience using sound judgment, flexibility and working in a team-oriented environment.
  • Ability to assess, prioritize, and successfully resolve issues.
  • Proficiency with personal computers, word processing, database management, Microsoft Office, Excel spreadsheets, email, and familiarity.
  • Ability to identify required training for personnel and to properly schedule its delivery.
  • Ability to identify operational deficiencies, problems and/or issues and to take appropriate corrective action.
  • Knowledge to develop, recommend, accept, evaluate and implement operational and administrative procedures.
  • Evaluate changes to the operating procedures by the Communications Center reporting requirements and related activities.
  • Thorough knowledge of the operation and ability to establish and maintain effective working relationships with police, fire and medical partners, as well as representatives from other local State and Federal agencies and the public:


Technical Qualifications or Specialized Certifications

  • Thorough knowledge of the technical and management goals, objectives, principles and practices commonly employed in Emergency Communications Centers.
  • Knowledge of federal, state and other regulations and requirements governing radio and electronic transmission.


Physical Requirements 

  • Must pass pre-employment background check.
  • Successfully complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening; successfully meet and maintain Sitting in a normal seated position for extended periods of time.


Public Safety physical requirements

  • Occasionally lifting, carrying objects weighing 10 lbs. or less.


This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.



Minimum Qualifications

  • Highschool graduate/equivalency.
  • Five years of experience In Communication, Call center and/or public safety agency.
  • Three years of Management experience.
  • Additional related experience may substitute for required education and additional related education may substitute for required experience, to the extent permitted by the JHU equivalency formula. 


Preferred Qualifications
  • Bachelors' Degree.
  • Advanced knowledge of network Local Area Network (LAN) and administration.
  • Thorough knowledge and understanding of best practices regarding the design, deployment, and control of CCTV, emergency communications, telephone and radio frequency communications systems and policies.
  • Knowledge of state, local and industry codes and standards regarding the monitoring and response to intrusion, duress, environmental and fire alarm signals; extensive communications, emergency management, or public safety experience which has included substantial involvement with administrative processes.
  • Proven managerial ability with specific training in supervisory/management skills and responsibilities.

 

 

Classified Title: Campus Security Systems Manager 
Role/Level/Range: ATP/04/PD  
Starting Salary Range: $62,900 - $110,100 (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday 8 hours day 
Exempt Status: Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​Security IT Support Services  
Personnel area: University Administration 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Homewood Campus

Apply now »