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Job Req ID:  108059

Case Manager

The Baltimore City Health Department's (BCHD) mobile clinical services program Healthcare on The Spot (The Spot) prioritizes delivering specialized health care services to people who use drugs (PWUD) in Baltimore City. We are seeking a Case Manager who will be an integral part of a multidisciplinary team, working with other clinicians, non-clinical case managers, and community health workers to engage and manage clients living with HIV, hepatitis C (HCV), Opioid Use Disorder, mental health disorders, and acute, or chronic wounds. This position will spend most of their time in/on the mobile clinical services van, which parks at select sites in communities with high rates of opioid-related overdose, five days per week, as well as engaging with patients telephonically via our buprenorphine phone outreach program. This position requires someone who is self-motivated, highly organized, willing to work in mobile and community settings, flexible in learning new service delivery models and thrives in team environments.

Specific Duties & Responsibilities

  • Provide program information to prospective patients regarding the BCHD HIV, hepatitis C (HCV), buprenorphine, mental health care, and wound treatment programs at the BCHD mobile clinic.
  • Administer initial comprehensive psychosocial intake for new patients and document in clinic EMR in a timely manner. This will include administering screenings for mental health disorders.
  • Navigate patients through clinic enrollment process for HIV, HCV, buprenorphine and mental health programs. This will include face-to-face visits and phone sessions, as needed.
  • Develop and maintain a resource guide and referral list of primary care providers, behavioral health and addiction specialists in Baltimore City.
  • Enroll clients in coordinated access and provide housing navigation support to interested clients.
  • Navigate patients through establishing care with primary care physicians (PCPs), behavioral health specialists or addiction services as needed.
  • Advocates and coordinates for clients with insurance companies, outpatient pharmacies and suppliers to ensure client needs are met. This includes in person, or virtual accompaniment, at appointments.
  • Follows up with patients regarding their plan of care, or recent transition to a new care provider.
  • Assists medical directors with program evaluation and quality improvement initiatives.
  • Direct weekly group sessions for patients enrolled in buprenorphine program.
  • Serve as driver for the mobile clinic (only standard driver's license required) and maintain general maintenance for the van.

Physical Requirements

  • Alternate sitting and standing through the workday.
  • Ability to operate a motor vehicle consistent with the requirements of the state of Maryland.

Minimum Qualifications
  • Bachelor's Degree in social work, psychology or related field.
  • One year of related human service experience, preferably in case management.
  • Valid MD driver's license required.

Preferred Qualifications
  • Active Maryland state social worker license (LBSW, LMSW, or LCSW).
  • Proficiency in spoken and written Spanish is preferred.
  • Experience working with people who use drugs or dealing with addiction is preferred.
  • Community, case management, and/or outreach experience preferred.



Classified Title: Case Manager   
Role/Level/Range: ACRP/03/MB  
Starting Salary Range: $40,100-$55,140-$70,180 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
Exempt Status: Exempt 
Location: ​​​​​​​Hybrid/School of Medicine Campus 
Department name: ​​​​​​​SOM DOM ID BCHD  
Personnel area: School of Medicine 


Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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