Communications Specialist
The Community and Collaboration Core at the Johns Hopkins Institute for Clinical and Translational Research (ICTR) is seeking a Communications Specialist to join our team. If you have training in health communications and social media, experience in project management and event planning, and a passion for working with diverse stakeholders in collaborative planning, we want to hear from you. If you are effective in project planning and implementation, enthusiastic about learning innovative OTS (“off-the-shelf') software as part of developing infographics, reports, and videos (e.g., Canva, Sway, Adobe Creative Suite), we invite you to apply.
Specific Duties & Responsibilities
Support team communications in public health, research dissemination, and training opportunities
- Write social media posts and assist with the promotion of content (e.g., public health messaging, health research promotion) via social media.
- Capture and report social media post analytics.
- Develop, organize, and maintain digital asset file database (photos, videos, infographics, illustrations).
- Coordinate the activities of the Social Innovation Team to support the development and implementation of multimedia health promotion activities.
- Contribute to editing and updating existing digital team web content.
- Assist with the development of print materials, including study and educational materials, into language that is understandable to a lay audience.
Through project management, implement activities and processes to complete deliverables on-time and on-budget
- Develop and maintain process metrics tools and databases to track CCC outreach and community education activities.
- Develop SOP as needed to document effective processes.
- Use OTS software (e.g., Office 365, Qualtrics) for project tracking, collection of data, report generation.
- Create output reports, as needed.
Coordinate education and outreach activities
- Work closely with CCC staff to plan, implement, and evaluate community outreach and education activities that are often held in community-based settings.
- Collaborate with CCC partners to organize education and outreach activities.
- Oversee and implement sustained engagement strategies (e.g., gift cards, birthday and birth cards, reminder calls/texts) to ensure high rates of sustained active participation in CCC activities.
- Identify evidence-based strategies and promising practices to promote sustained community engagement with CCC activities.
Oversee & Contribute to Publication Writing
- Contribute to preparation of presentations for conferences and writing of manuscripts for peer-reviewed journals.
Perform administrative duties, particularly related to project coordination and implementation of activities
- Schedule meetings, record meeting notes, and arrange meeting logistics.
- Coordinate scheduling of student employees.
- Create and maintain documents related to project coordination (policies and procedures manuals, study tracking logs, and study timelines).
- Generate progress reports.
Facilitate payment of community partners
- Assist with other projects and emerging priorities as needed.
Perform other duties as assigned.
Additional knowledge, skills, and abilities
- Ability to engage community-based organizations to organize, plan, and conduct educational and outreach activities.
- Excellent written and verbal communication skills.
- Excellent organizational skills.
- Able to work independently with minimal supervision and manage multiple competing priorities to meet deadlines.
- A commitment to health equity.
- Understand the importance and impact of building community trust in health care and science.
- Understand the practices of cultural humility and be adept at active listening.
Minimum Qualifications
- Bachelor's Degree in related field.
- Two years related experience.
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
- Competency with software programs as part of daily activities using Microsoft Office (Word, Outlook, Excel, PowerPoint).
Preferred Qualifications
- Experience in managing activities and project deliverables.
- Knowledge of and experience working with communities within the Baltimore metropolitan area.
- Event planning experience.
- Experience in social media communication.
- Basic knowledge of the principles of health behaviors, health disparities, and community outreach and education.
- Proficiency in the Microsoft Office Suite (Word, PowerPoint, Excel, OneDrive, Teams).
- Enthusiastic about learning and/or experience working with innovative OTS software as part of developing infographics, reports, and videos (e.g., Canva, Sway, Adobe Creative Suite).
- Bilingual in English and Spanish is a plus.
Classified Title: Communications Specialist
Role/Level/Range: ATP/03/PB
Starting Salary Range: $46,200 - $80,800 Annually ($63,500 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M-F 8:00 am - 4:30 pm
Exempt Status: Exempt
Location: Hybrid/School of Medicine Campus
Department name: SOM ICTR Inst Clin Translational Resrch
Personnel area: School of Medicine