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Job Req ID:  9834

Communications Specialist

Classified title: Communications Specialist

Role/Level/Range: ATP/03/ PB

Starting Salary Range: $42,256 - $58,041 (commensurate with experience)

Employee group: Full-Time

Employee subgroup: Exempt

Schedule: Working 37.5 per week; Monday-Friday

Location:  Johns Hopkins East Baltimore Campus



General summary/purpose:

The Communications Specialist will manage the academic and communication activities of two large units: the Division of General Internal Medicine (GIM) and the Welch Center for Prevention, Epidemiology and Clinical Research (together, over 100 faculty). This position will help coordinate other key activities, such as preparing and maintaining faculty and trainee databases and directories, participating in training and core grant writing, preparing correspondence for academic activities, maintaining manuals for new staff and trainees, and drafting departmental policies and procedures and communicating them to faculty, students, and staff. These activities are designed to promote the Division and Center, include preparing content on websites (internal and external), using social media, preparing division and center annual reports, presentations and brochures, and working with Departmental or School Media Relations Offices.


Using various communications tools, including social media, the Communications Specialist will be expected to identify and implement new approaches to promote academic units and communicate with faculty, staff, trainees, applicants, patients, and the general public. This is a highly independent position with regular reporting to the Director of the Welch Center, Division Director of General Internal Medicine and the Office Manager. This position must be very responsive to project deadlines, with the motivation to accept special projects as required. 


Specific duties & responsibilities:

  • Utilize web authoring tools to manage, create and maintain web pages, including revising, reviewing and updating existing content
  • Monitor website content to ensure it is current at all times; must be able to establish and work in secure environments on the web; analyze requirements, implement solutions and be responsible for researching and integrating new development/production tools for streamlining website development;
  • Design and implement information architecture and site content management processes and systems for the web site; establish links on the web site; verify content and formatting; integrate databases, text, artwork, video, etc.; remain current with web-based initiatives and up to date on the latest browser and plug-in technologies; ensure an attractive, active and accurate site; responsible for technical documentation of the site architecture;
  • Assist faculty in preparing landing pages for studies that are recruiting participants.
  • Manage Google AdWords campaigns and analyze website usage
  • Disseminate information about the Welch Center and General internal Medicine IM on social media platforms
  • Develop infrastructure and content for academic databases, administrative and Center policies and procedures.
  • Develop and distribute Division and Center directories and personnel manuals.
  • Coordinate seminars and major teaching activities (e.g. Welch Center Grand Rounds, GIM Grand Rounds) and correspond with speakers and invitees.
  • Prepare special reports (e.g. Welch Center annual report) and slide sets.
  • Compile and distribute weekly electronic newsletters (Week in Welch and GIM Gauge).
  • Prepare and distribute surveys, sometimes confidential, for faculty members or administrators using survey-taking software, collecting responses, and generating reports.
  • Participating in credentialing process and record-keeping for all GIM faculty members, both full- and part-time, as well as faculty appointments in the Welch Center.
  • Maintain Twitter Accounts.
  • Assist Affiliated centers with web redesign and Site Executive Updates
  • Update Digital Screens


Minimum qualifications (mandatory):

  • Bachelor's degree in English, journalism, marketing, advertising, mass communication, advocacy or other relevant discipline.
  • Two years related experience
  • Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula



Special knowledge, skills, and abilities:

Ability to oversee a high volume of work and to handle multiple tasks & meet deadlines; excellent oral & interpersonal communication skills; self-starter; excellent planning and organizational skills, spreadsheet, and database applications, as well as familiarity with web-based programs, publishing software helpful. Familiarity with University nomenclature, protocols and programs and with Site-Executive website software are desirable.  Excellent computer skills with proficiency in word processing.  Familiarity with publishing (Adobe Creative Suite) and graphic design experience. HTML knowledgeable



Any specific physical requirements for the job:

Sitting in a normal seated position for extended periods of time.  Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard. Communication skills using the spoken word. Ability to see and hear within normal parameters.  Ability to move about workspace.


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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