Job Req ID:  115417

Community Health Worker

The School of Medicine, General Pediatrics is seeking a Community Health Worker (CHW).  The CHW will report to the Hopkins Community Connection Program Coordinator at the East Baltimore Medical Center. Activities for this position will include, but not be limited to: screening and enrollment for eligible community programs; patient mentorship; patient education; patient follow-up and reinforcement of treatment plan tasks; coordination of appointments and transportation; and patient location and engagement. The CHW will foster cohesive relationships with staff and clinical teams in the area where deployed, with community partners. This position will work with an interdisciplinary team of physicians, nurses, case managers, social workers, dieticians and other community health workers to improve health outcomes. The CHW will be active in community engagement activities to include working with community organizations and assisting with community-based activities. The CHW must have reliable daily transportation for work related travel (to and from community site, patient homes, meetings, clinics, etc.).


Specific Duties & Responsibilities


Outreach and Care Management

  • Assist clients in meeting selected care plan components as assigned. Provide outreach and care management support to patients. Conduct Home Visits as needed, delivering supplies to address food insecurity as indicated.


Patient Advocate

  • Educate patients of available resources. Assist clients in obtaining support when necessary. Act as a patient advocate and support the development of problem-solving skills; provide instructions in basic health care procedures.


Appointments

  • Provide feedback relevant to improving service accessibility and acceptability to providers. Accompany clients to scheduled appointments and/or referral sites, as needed. Make home visits and other contacts with clients, as necessary.


Administrative and Other Duties

  • Maintain necessary forms outlining services provided, neighborhoods visited, and problems encountered. Perform other related duties incidental to the work described here in. The above statements describe the general nature and level of work being performed by individuals assigned to this job.


Collaboration

  • Develops productive relationships that support work goals. Viewed as a team member dedicated to doing what is best for the team/organization. Works with others to solve problems, is respected and regarded as reliable partner in shared tasks/goals.


Special Knowledge, Skills, & Abilities

  • One year of experience in a position involving patient/public contact.
  • Requires working knowledge of social and health issues.
  • Familiarity with medical terminology.
  • Excellent interpersonal and communication skills to efficiently work with diverse groups of community members and to coordinate with team members.
  • Critical thinking skills to effectively assess social/health needs of members and to arrange for appropriate services required to meet those needs.
  • Excellent organizational skills, flexibility, and the ability to get things done.
  • Requires analytical skills to effectively address and evaluate the health education needs of customers.
  • Ability to work independently and efficiently.
  • If using personal vehicle for work related travel, a valid Maryland driver’s license is required.



Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Two years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Bilingual in English and Spanish.
  • Familiarity with non-profit sector and clinic settings a plus.
  • Passion for HCC’s mission and vision and working with emerging leaders.
  • Exceptional initiative and attention to detail.
  • Superb interpersonal and communication skills.
  • Strong skills in Microsoft Office Suite, especially Teams, Excel and PowerPoint.

 


 

Classified Title: Community Outreach Specialist 
Job Posting Title (Working Title): Community Health Worker   
Role/Level/Range: ACRO37.5/02/CC  
Starting Salary Range: $15.70 - $26.25 HRLY ($48,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F: 9-5 
Exempt Status: Non-Exempt 
Location: Hybrid/School of Medicine Campus 
Department name: ​​​​​​​SOM Ped General Pediatrics  
Personnel area: School of Medicine 

 

 


Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week