Job Req ID:  111982

Community Outreach Specialist

School of Medicine - Bayview Pediatric Unit, Centro SOL is seeking a Bi-Lingual Community Outreach Specialist (COS) who will support a multidisciplinary team within the Center for Health and Opportunities for Latinos (Centro SOL) to address prevention and treatment of depression for Latino immigrants in Baltimore. This position will be instrumental in supporting participant recruitment, qualitative data collection, community engagement, data interpretation and dissemination, and insight into local context. Candidate will interact directly with Spanish speaking participants and facilitate regular conversations following an evidence-based curriculum that include 10 sessions. Ideal candidates are detail oriented and enjoy building strong relationships. This is a full-time position reporting to the Program Director.

Specific Duties & Responsibilities

Outreach & Monitor & Schedule Appointments

  • COS main role is to facilitate a curriculum for Latinos to complete in up to 6 months, that include intake, baseline, 10 in-person or virtual telehealth appointments, and follow ups assessments. COS will work with multiple participants in the study.
  • Schedule and monitor appointments with participants.
  • Ensure individuals attend the appointment and follow up with patients who miss or cancel appointments.

Assist Case Management Support

  • Administer a study instrument for intake, sessions and follow up assessments.
  • Document outcomes of each session.
  • Refer participants to resources and services to address their needs.
  • Deliver materials to participants when needed.
  • Communicate regularly with the study team, particularly with the clinical supervisor.
  • Report status of participants.
  • Completion of other tasks as assigned.

Additional Knowledge, Skills & Abilities

  • Fluency in Spanish required (written and verbal) for direct communication with patient. Must be able to communicate in English and Spanish.
  • Familiarity with community resources that meet the social needs of Baltimore’s vulnerable population desirable.
  • Strong attention to detail, communication skills, interpersonal skills and ability to take initiative.
  • Ability to engage and work closely with a wide range of individuals, including clinical providers, staff, and patients and families.
  • Work requires excellent organizational skills, flexibility, and the ability to get things done as scheduling can be challenging.
  • Ability to manage multiple tasks.
  • Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter and capable of making appropriate decisions.
  • Ability to work collaboratively with a team.
  • Must be able to enter data on a computer.

Technical Qualifications or Specialized Certifications

  • Candidates must successfully pass the required JHM approved designated language assessment prior to job offer.
  • New employees must complete all required training within 30 days of hire.

Physical Requirements

  • Sitting in a seated position in office setting.
  • Standing and/or walking for extended periods of time.
  • Lifting and/or assisting patients during evaluations within crowded clinical environment.
  • Reaching by extending hand(s) or arm(s) in any direction.
  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.

Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Two years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Experience serving immigrant/Latino communities.
  • Previous lived experience in the local community.
  • Some volunteer experience conducting outreach and supporting underserved individuals.



Classified Title: Community Outreach Specialist 
Job Posting Title (Working Title): Community Outreach Specialist   
Role/Level/Range: ACRO40/E/02/CC  
Starting Salary Range: Min $15.50 _ Max $26.00 HRLY ($40,500 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F; 40 hrs per week 
Exempt Status: Non-Exempt 
Location: Hybrid 
Department name: 10003110-SOM Ped Bay Bayview Pediatric Unit 
Personnel area: School of Medicine 



Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.