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Job Req ID:  2774

Credentialing Coordinator



Classified title:  Credentialing Coordinator

Working title (if applicable):  N/A

Role/Level/Range:  ATO/3/OE

Starting Salary Range ($s): $16.91 - $23.24

Employee group (Full time/Part-time/Limited/Casual):  Full time

Schedule (hours/days): 40/Monday - Friday

Employee subgroup (FLSA Status):  Non-exempt

Department name: Department of Medicine

Personnel area (School):  School of Medicine



Under the direction of the Department of Medicine (DOM) Credentialing Program Manager, this position coordinates activities for Active Medical Staff and Faculty Appointments for the DOM, to include but not limited to, training the divisional credentialing staff.  Coordinates the DOM academic credentials for faculty, postdoctoral fellows, trainees and visiting appointments.  Coordinates the medical staff appointments for all credentialed faculty, fellows, medical staff, housestaff, and others, as needed.  Interprets operating and university policies; exercises independent judgment in resolution of credentialing issues.  Reports to the Credentialing Program Manager, DOM.


Specific duties & responsibilities:


  • Oversees in conjunction with the manager, all aspects of appointments and credentialing for faculty, fellows, medical staff, housestaff and others.
  • Develop, implement and maintain appropriate departmental policies and procedures related to executing the credentialing processes in accordance with JHH and JHU School of Medicine policies, government regulations and JCAHO guidelines.
  • Create credentials-related reports for Manager, Chairman, Administrator, departmental credentials personnel, committee chairs, division managers, division chiefs, search committees, etc.
  • Educates and informs faculty and division personnel about credentialing policies and procedures.
  • Curriculum development and training for representatives of external and internal departmental affiliates.
  • Create manuals, flow charts and other educational material related to the credentialing effort in the Department.
  • Maintain existing database, automate the credentialing and medical staff process for the DOM.
  • Maintain the Share Point site with updated credentialing and medical staff information.
  • Oversee the reappointment and end-provisional process for Medical Staff.
  • Assists the DOM Physician Advisor, Manager and Divisions regarding active medical staff appointments for initial appointments and reappointments for the DOM. Coordinates all documentation details and agenda as well as serving as the secretary for the committee as needed.   
  • Interpret JHH Medicine Administration, as well as faculty- and fellow-related policies of the School of Medicine for the Chairman’s Office, Division Chiefs, Division Administrators, Committee Chairs, and individual Faculty and Medical Staff members.
  • Oversee the semi-annual School of Medicine Reappointment Review process for the Chairman.
  • Assists the DOM Appointments and Promotions Committee.  Coordinates all documentation and agenda as well as serving as the secretary for the committee as needed.
  • Lead and train all divisional coordinators and division managers on academic and medical staff appointments.
  • Maintain and modify departmental database, integrating appointment, credentials, historical information, etc. for all DOM faculty and others.
  • Maintain the electronic faculty files.
  • Maintain and create tracking processes for appointments, promotions and medical staff appointments.
  • Serve as liaison between the Department and JHH Medical Staff Administration, the School of Medicine Dean’s Office and the JHU Office of International Student, Faculty and Staff Services.
  • Edit Department of Medicine material contained in regularly-issued institutional directors and catalogues and participate in the creation and revision of various credentials-related documents used in the School of Medicine and JHH Medical Staff Administration, as well as within the Department.
  • Provide information to the Departmental Billing Office about prospective appointments to the Medical Staff .


Minimum qualifications (mandatory):


High School/GED required.  Four years of related experience required.  Additional education may substitute for some experience.

Preferred qualifications: 

Bachelor’s degree preferred.

Special knowledge, skills, and abilities:


  1. Ability to be extremely well organized, with careful attention to detail and follow up
  2. Strong oral and written communication skills
  3. Strong interpersonal skills with the ability to interact with all levels of faculty and staff
  4. Knowledge of computer programming, particularly in the development and implementation of databases
  5. Ability to manage a number of demanding projects simultaneously
  6. Word, Excel, Databases, and Power Point skills
  7. Copier, scanner, and printer


JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Note: Job Postings are updated daily and remain online until filled. 
NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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