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Job Req ID:  39570

Credentialing Coordinator

General Summary/Purpose

Under the direction of the Department of Medicine (DOM) Credentialing & Compliance Administrator, this position coordinates activities for Active Medical Staff and Faculty Appointments for the DOM, to include but not limited to, training and assist other divisional credentialing staff. Coordinates the academic credentials for faculty, providers, APP, postdoctoral fellows, trainees, observers, rotators, medical students, house staff and visiting appointments.  Coordinates the medical staff appointments for all credentialed faculty, providers, fellows, medical staff, house staff, and others, as needed. In addition, handles visas for credentialed providers.  Interprets operating and university policies; exercises independent judgment in resolution of credentialing issues.   Reports to the Credentialing & Compliance Administrator, DOM.



Specific Duties & Responsibilities Administrative

  • Oversees in conjunction with the Credentialing Administrator, all aspects of appointments and credentialing for faculty, fellows, medical staff, house staff and others.
  • Develop, implement and maintain appropriate departmental policies and procedures related to executing the credentialing processes in accordance with JHH and JHU School of Medicine policies, government regulations and Joint commission guidelines.
  • Create credentials-related reports for Administrator, departmental credentials personnel, division chiefs, search committees, etc.
  • Educates and informs faculty and division personnel about credentialing policies and procedures.
  • Create manuals, flow charts and other educational material related to the credentialing effort in the Department.
  • Maintain existing database, automate the credentialing and medical staff process for the DOM.
  • Maintain the Share Point site with updated credentialing and medical staff information.
  • Leads the process from beginning to end the provisional process for the Medical Staff appointments in conjunction with DOM Credentialing.
  • Leads the process from beginning to end with the division on the Academic Appointment in conjunction with DOM Academic.
  • Leads the process from beginning to end with the division for fellows, observers, rotators, trainees and visiting appointments (clinical and academic).
  • Leads the visa process in conjunction with the International Services Office, legal and HR.
  • Liaison with divisional HR on faculty, fellows, providers, APP, house staff and others on the appointments and status.
  • Leads the reappointment and review process for the division.
  • Leads the database process for the division on all appointment types’ terminations and resignations.
  • Supports the DOM Credentialing staff and Divisional Administrator regarding all medical staff appointments for initial appointments and assists with reappointments for the DOM.
  • Interpret JHH Medicine Administration, as well as faculty- and fellow-related policies of the School of Medicine for the division, Chairman’s Office, Division Chiefs, Division Administrators, and individual Faculty and Medical Staff members.
  • Liaison with other divisional coordinators and division administrators on academic and medical staff appointments.
  • Maintain and modify departmental database, integrating appointment, credentials, historical information, etc. for all DOM faculty and others.
  • Maintain the electronic files for the divisions for all appointment types.
  • Create and maintain the spreadsheet tracking processes for all appointments types.
  • Provides weekly updates per the spreadsheet to the division on status of appointments.
  • Serve as liaison between the Department, DOM Credentialing, JHH Medical Staff Administration, the School of Medicine Dean’s Office, Registrar’s Office, Post Doc Office and the JHU Office of International Student, Faculty and Staff Services.
  • Provide information to the Departmental Billing Office about prospective appointments to the Medical Staff.


  1. Internal: Department of Medicine Administration (including entities at the Bayview Campus), School of Medicine Dean’s Office, School of Medicine Registrar’s Office, School of Medicine Public Affairs Office, School of Medicine International Office, the JHU Office of Special Events, School of Medicine Professorial Promotions Committee, School of Medicine Associate Professor  Committee.
  2. The Institute of Genetic Medicine, Sinai Hospital, other affiliated hospitals, non-affiliated hospitals, schools of medicine, credentialing services, government agencies, state boards, pharmacies, patients seeking information about physicians.

Minimum Qualifications (Required)

  • High School/GED required.
  • Some college coursework preferred.
  • Three (3) years of related experience required.
  • Additional education may substitute for some experience.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


Special Knowledge, Skills, and Abilities

  • Ability to be extremely well organized, with careful attention to detail and follow up
  • Strong oral and written communication skills.
  • Strong interpersonal skills with the ability to interact with all levels of faculty and staff.
  • Knowledge of computer programming, particularly in the development and implementation of databases.
  • Ability to manage a number of demanding projects simultaneously.
  • Word, Excel, Databases, and Power Point skills.
  • Copier, scanner, and printer.



Classified Title: Credentialing Coordinator 
Working Title: Credentialing Coordinator  ​​​​​
Role/Level/Range: ATO 40/E/03/OE 
Starting Hourly Pay Rate Range: $17.42 - $23.95/ Commensurate with Experience
Employee group: Full Time 
Schedule: Monday - Friday, 8:30 am - 5:00 pm / 40 hrs per week 
Exempt Status: Non-Exempt  
Location: 04-MD:School of Medicine Campus 
Department name: 10002799-SOM DOM General Admin Chairmans Offf 
Personnel area: School of Medicine


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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