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Job Req ID:  18917

Design Specialist – Visual and Design Research

About the Team
The Design Specialist will participate as part of a design team at the Johns Hopkins Medicine Technology Innovation Center (TIC). The Technology Innovation Center (TIC) is uniquely positioned within Johns Hopkins to help design, build, and deploy novel clinical applications that strive to improve workflow, outcomes, and patient experience. The applications the TIC designs, builds, and supports are critical to health system and university operations. Our applications focus on turning data and algorithms into useful visualization tools, improving workflows such as patient hand-off, rounding, and cross-team collaboration, and helping patients with medication adherence, data gathering, and overall education. Our team frequently works with data from multiple sources including our Enterprise EMR (Epic), researcher curated data, and other IT systems. 


Team Expertise

Design Team Specialties

  • Design research and design thinking strategy/facilitation
  • User experience design (web + mobile)
  • User interface and graphic design (web, mobile, and marketing)
  • Front-end development/implementation of design
  • Content design and marketing

Design Technologies

  • Adobe Creative Suite
  • Sketch
  • Invision
  • Balsamiq
  • WordPress CMS
  • SiteExecutive CMS
  • SiteCore CMS
  • Paper and pen

Design Specialist Requirements

  • Bachelor’s degree in related field and four years of related experience required. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
  • Maintains a strong portfolio showcasing user experience and visual design work for web and mobile
  • Knows the entire Adobe Creative Suite well, with excellence in one or more program
  • Is comfortable working with Sketch or a similar prototyping program
  • Has worked on several multi-person projects, with developers and project managers, and is familiar with the concept of ‘the whole is greater than the sum of its parts’
  • Is comfortable applying design principles to technical projects
  • Has worked on multi-stakeholder projects, applying a user-centered approach to gathering insights and requirements and applying them successfully to user interface designs
  • Possesses a working knowledge of front-end languages or a willingness to learn them
  • Has used a content management system before to manage web content
  • Has experience with designing to fit existing branding/styles while creatively applying those styles to existing software applications
  • A design degree from an accredited university and a high GPA can be used in lieu of work experience
  • Bonus: Has design experience with a health system or in higher education
  • Bonus: Has design experience with data visualizations


Focus and Responsibilities of this Position

The responsibilities of the Design Specialist – Visual and User Experience Design include design research, user experience design, and user interface design for enterprise and healthcare applications.

This position supports and leads team and individual projects assigned to the design team as part of the work of the Johns Hopkins Medicine Technology Innovation Center. Projects span health system and enterprise technology. The Design Specialist should be skilled in visual (graphic) design with a track record of applying a design research and user-centered design process to multi-stakeholder projects. A successful candidate should grasp the complexities of healthcare and university system’s design requirements quickly while balancing the needs of end users.


The Design Specialist will participate as part of the design team at the Johns Hopkins Medicine Technology Innovation Center. TIC design team members provide expertise in design research, content, marketing, user experience, visual design, and front-end development. The team is looking for a talented individual with specific expertise that compliments these competencies. This individual must also be willing to learn and participate in existing team competencies.


Minimum Qualifications (mandatory):

  • Bachelor’s degree
  • 4 years related experience


General Job Information for the Technology Innovation Center


  • Thrive in an interdisciplinary team-based environment.
  • Are comfortable with ambiguity, and are also willing to take task-based direction on projects.
  • Are not intimidated by working directly with university stakeholders at a world class university to design and develop software applications.
  • Have some background knowledge rooted in the higher education industry, and are relentlessly curious to know more.
  • Would like to know your work is improving students’ lives and making university systems function better, and you’d like to see this in action.
  • Are comfortable with feedback, and enjoy completing multiple iterations of your work before it becomes an enterprise-ready product.
  • Don’t take yourself too seriously, and enjoy a collaborative environment with lots of whiteboards and Post-It notes.



  • We are designers, developers, project managers, and business leaders.
  • We’re passionate about creatively tackling challenges facing clinicians, patients, students, faculty, and staff through software development.
  • The software we design and develop facilitates communications, monitoring, analysis, and/or education for clinicians, patients, students, faculty or administrators.
  • We prioritize work on software applications that have the greatest potential to positively impact success.
  • We aim to disrupt while improving upon the status-quo.


  • Lead by Serving: be accessible, attentive, and accommodating to the team and our customers.
  • Challenge what’s Usual: take initiative, be relentless, and stay curious.
  • Take a Team-Based Approach: stay passionate about learning technology from each other and co-innovate.



  • Partner with stakeholders to identify and study the primary audiences.
  • Analyze existing workflows of those audiences and ensure the application integrates with daily tasks of primary users.
  • Work with Product Development Leads, Designers, and Software Developers to lead stakeholders in design sessions for feature prioritization and feedback.
  • Deliver a minimum viable product for users that also allows for testing and iteration.
  • Support and maintain the application, while also providing assistance to the users in maximizing the application’s positive impact.
  • Work with the team to design and execute additional phases of work as needed.



JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


Classified Title: Website Designer 
Working Title: Design Specialist – Visual and Design Research  ​​​​​
Role/Level/Range: ATP/04/PC 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
Exempt Status: Exempt  
Location: 04-MD:School of Medicine Campus 
Department name: 60007476-IT@JH Technology Innovation Center 
Personnel area: University Administration


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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