Development Coordinator
Jhpiego is seeking a Development Coordinator to work directly support Jhpiego’s philanthropic goals, mission, and plans by managing the day-to-day operations of our individual donor database, developing reports, managing research and processing systems, and assisting with prospect research and qualification.
Responsibilities:
Database Management & Gift Processing
- Serves as the lead expert for Jhpiego’s Raiser’s Edge database
- Daily management of accurate and complete gifts and constituency records
- Administers reporting tools and pledge reminder schedule for all contributed gifts
- Recommends, develops, and manages campaign and appeal codes to systematically organize gifts and constituents in the database
- Properly maintains soft crediting standards and relationship records
- Creates and manages clear protocols for constituency records
- Supports development team commitment to data integrity, understanding and education, and adherence to data protocols and standards
- Monitors actions to support overall fundraising efforts
- Maintains and updates a systems and gift processing manual
- Evaluates the design, selection, and implementation of database changes by comparing them with business requirements
- Ensures confidentiality of constituents’ information.
- Processes gifts in Raiser’s Edge including matching gifts, pledges and pledge payments, and event sponsorships.
- Ensures that cash receipts, stock, bequests, and in-kind gifts are recorded and acknowledged in a timely manner and coded accurately.
Reporting & Analysis
- Organizes queries and develops data reports on a regular basis and upon request.
- Prepares acknowledgement reports for the Senior Development Coordinator.
- Maintains a cumulative report of gifts and donors, shared on a weekly basis with the development team.
- Generates donor activity reports.
- Ensures appropriate and adequate queries for development functions, including, but not limited to newsletters, invitations, mailings, and eblasts.
- Reviews presentations, manuscripts, graphs, and tables to ensure accuracy and quality.
- Reconciles philanthropic revenue in collaboration with the Development team.
- Produces donor lists for publications.
Research
- Leverages research tools like Research Point, WealthEngine, and Donor Search to integrate large data sets into the database.
- Sources new data to input into Raiser’s Edge from various research tools and public records.
- Assists in developing meeting briefings and donor research profiles in collaboration with the Senior Development Coordinator and Director, Individual Philanthropy.
- Researches new donors’ wealth indications and giving history to identify major gift potential.
Systems Management
- Supports the daily integration and processing of gifts from Luminate Online into Raiser’s Edge.
- Utilizes peer-to-peer fundraising software, Team Raiser, to create and maintain online fundraising platforms.
- Tracks special event contributions where applicable.
- Oversees the integration of new technologies and initiatives into data standards and structures.
- Assesses system performance and making recommendations for hardware, software, and data storage improvements.
- Supports data integration into events and peer-to-peer fundraising activities.
Special Skills, Knowledge & Abilities:
- In-depth understanding of modern database and information technologies, particularly Blackbaud products like Raiser’s Edge and Luminate Online.
- Advanced Microsoft Excel capabilities and experience with other Microsoft Office programs (Word, Teams, Outlook).
- Experience in non-profit fundraising office supporting direct mail and direct response programs.
- Experience leveraging donor research tools (like Research Point, WealthEngine, Donor Search) and recognizing donor potential.
- Ability to analyze, interpret, and organize large amounts of data.
- Ability to compile and organize findings and data retrieved before presenting it to management.
- Excellent communication skills to translate complex problems using non-technical terms.
- Experience developing reports and analyzing data.
- Exceptional attention to detail, logical reasoning, and organization.
- Ability to multitask and prioritize requests from multiple colleagues and departments/
- Excellent math, problem-solving, and analytical skills.
Minimum Qualifications
- High School Diploma/GED.
- Three years related administrative experience.
Preferred Qualifications
- 5+ years of relevant experience.
Classified Title: Development Coordinator
Job Posting Title (Working Title): Development Coordinator
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $40,164 - $53,553 Commensurate with Experience
Employee group: Full Time
Schedule: Mon - Friday 8:30 AM - 5:00 PM
Exempt Status: Non-Exempt
Location: Jhpiego
Department name: 60000069-Global Engagement GECO
Personnel area: Academic and Business Centers