Dining Services Facilities Manager (Student Affairs)

Johns Hopkins University is seeking a highly motivated and detail-oriented Dining Services Facilities Manager to maintain the cleanliness, safety, and functionality of Hopkins Dining campus facilities. The ideal candidate will perform a range of tasks to ensure our dining facilities (kitchen, serving area, eating space, storage, and equipment) are in excellent condition, supporting a safe and efficient environment for students, faculty, and staff.

This position reports to the Executive Director of Operations within Hopkins Dining and shares a commitment to creating an environment that enhances the Hopkins student dining experience and supports the University's academic mission. Hopkins Dining oversees operations in multiple buildings on the Homewood Campus, and the Facilities Manager will work to develop a comprehensive schedule and execution plan for maintenance, repair, and replacement of facilities, equipment, and services.

Specific Duties & Responsibilities

Facility Management

Serve as the point of contact for Hopkins Dining equipment, services, and maintenance needs, issues, or projects. Serve as the liaison to JHFRE and USSFO for projects and maintenance.
Manage service requests for equipment maintenance and facilities. Engages appropriate support (JHFRE/Contractor) to complete needed work. Ensure requests are properly tracked, reported, and dispositioned utilizing a computerized maintenance management system (CMMS).
Act as a 24-hour emergency on-call contact for Hopkins Dining facilities. Assume decision-making and execution roles for all emergency situations involving dining facilities.
Develop and execute regular and preventative maintenance plans to ensure dining equipment and facilities are properly taken care of to achieve peak performance, safety, and sanitary conditions.
Coordinate and oversee work (repairs, replacement, installation, services) performed by internal (JHFRE/USSFO) and external (contractors) in Hopkins Dining locations.
Create and maintain an inventory of furniture, fixtures, and equipment (FF&E) of dining assets. Partner with Finance to ensure accurate tracking and reporting.
Engage with outside vendors to communicate and build relationships with contractors who provide preventative and repair maintenance, equipment, and service.

Operational and Administrative Support

Collaborate with Hopkins Dining operational leaders and support partners to identify opportunities to improve facilities related to safety, sanitation, and operational areas.
Work with USS Finance, Operations, and Administration, and USSFO to determine and prioritize improvements across Hopkins Dining facilities.
Monitor equipment maintenance contract costs and review with the Dining Operations team.
Other duties as assigned.

Additional information

This position is considered essential personnel and will be asked to be on-call via phone as needed as a point of contact for Hopkins Dining facilities operations and may need to report to campus to manage emergency situations.
This position will also need to execute flex hours (including weekends) to accommodate maintenance, and facilities work, or other events during non-business hours.

Minimum Qualifications

Associate’s Degree.
Five years of relevant experience, including building maintenance, safety compliance, management, and customer service.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Current ServSafe certification or the ability to be certified within three months of employment.

Preferred Qualifications

Bachelor’s Degree in Facilities Management, Project Management, Engineering or Business Administration or related field.
Five to Seven years of experience in managing service, repair, and maintenance of food service facilities and equipment.
Experience in a university setting is highly desirable.
Experience working with bargaining units is preferred.
Experience in managing service, repair, and maintenance of foodservice facilities and equipment.
Experience working with vendors and contractors
Operational experience in a supervisory role or higher.

Special Knowledge, Skills, and Abilities

Demonstrated ability to work in a fast-paced environment.
Ability to prioritize multiple projects.
Exceptional organizational skills.
Ability to exercise a high level of independent judgment, initiative, and creativity without input from a supervisor.
Ability to apply project management skills.
Excellent communication skills, both verbal and written.
Ability to exchange routine and non-routine information using tact and persuasion as appropriate.

Classified Title: Facilities Operations Administrator
Job Posting Title (Working Title): Dining Services Facilities Manager (Student Affairs)
Role/Level/Range: ATO 40/E/03/OI
Starting Salary Range: $64,688 - $113,360 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: 5 days a week some weekend and evening hours
FLSA Status: Exempt
Location: Homewood Campus
Department name: Hopkins Dining
Personnel area: University Student Services

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Homewood Campus

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