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Job Req ID:  10537

Director, Student Disability Services

Classified Title: Disability Services Administrator 
Role/Level/Range: ACRP/04/MD 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: M-F, 8:30-5 
Employee subgroup: Exempt 
Location: 01-MD:Homewood Campus 
Department name: 60000452-Student Disability Services 
Personnel area: Homewood Student Affairs


The Office of Student Disability Services supports full-time undergraduate and graduate students with disabilities in the Krieger School of Arts and Sciences (KSAS) and the Whiting School of Engineering (WSE).  The Director of Student Disability Services (SDS), reporting to the Dean of Academic and Student Services, leads the overall outreach, response, and effective support to ensure these students thrive.

The Director will provide oversight for the day-to-day operations of the Office for Student Disability Services for KSAS and WSE students.  The Director will ensure that all accommodations are legally ADA compliant, developed and delivered thoroughly, effectively, and efficiently and build needed connections with faculty, graduate teaching assistants, and staff supporting students both inside and outside the classroom.  The Director will oversee the range of accommodation needs of undergraduate and graduate students related to coursework, housing, dining, transportation, information technology, teaching, research as well as other services.  The Director will support the diverse academic, personal/developmental, and interpersonal needs of our growing population of students with disabilities.   The Director will build awareness, knowledge, and skills related to disability as a part of Johns Hopkins’s diversity and inclusion initiatives that involve disability, including serving as a content expert for the division of Homewood Student Affairs to ensure programs, resources and services are inclusive of students with disabilities. Specifically, the Director will coordinate with students, faculty, and staff to raise awareness of issues related to ableism including Disability Awareness Month activities, educational outreach during faculty and new student orientations, and other outreach efforts.

Essential Job Functions:


  • Lead, implement, and support efforts to develop policies and programs around students with disabilities;
  • Coordinate and provide accommodations for disabled, full-time undergraduates and graduate students in KSAS and WSE;
  • Coordinate and provide accommodations for part-time students in summer school, outreach, and enrichment programs offered by KSAS and WSE;
  • Review provided documentation and suggest or facilitate accommodations to students;
  • Champion the implementation of coordinated support between schools to better support students including, but not limited to, testing and accessible course materials;
  • Train, educate and support faculty, students and staff in the use of assistive technology when needed.

Awareness and Support

  • Organize regular campus-wide programming to raise awareness of disabilities;
  • Plan and execute a full complement of programs during the National Disability Services Awareness Month as well as other trainings in partnership with the Center for Diversity and Inclusion that build awareness and skills to promote disability as prominent focus for Johns Hopkins’s diversity and inclusion initiatives;
  • Help students develop and holistically integrate their own identity as a student with disability;
  • Teach students to advocate for themselves, both at JHU and beyond;
  • Promote and support a culture of acceptance and inclusion for students with disability;
  • Educate faculty, staff and students regarding all forms of disability;
  • Work closely with student organizations that support students with disability, including but not limited to the Advocates for Disability Awareness Board and Student Advisory Board for the Office of Student Disability Services.

Campus Partner

  • Work closely with the Office of Institutional Equity, General Counsel, Offices of Academic Advising in both KSAS and WSE, Counseling Center, Residence Life, Transportation, Hopkins Dining, Housing Operations, Center for Student Success, Student Employment Services, and various campus partners;
  • Represent the office, portfolio, division and university on committees and serve as a content expert for the division of Homewood Student Affairs to ensure programs and services are inclusive of the needs of students with disabilities; 
  • In partnership with the Office of Institutional Equity and the ADA Compliance Officer, support the campus’s continuing efforts to learn about disability affairs by offering consulting, workshops and other programs;
  • Partner with the other disability coordinators in the 9 divisions at Johns Hopkins as well as the ADA Compliance Officer;
  • When appropriate, partner with local community organizations to provide campus education and resources.


  • Ensure compliance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), the ADA Amendments Act in coordination with the ADA Compliance Officer at the Office of Institutional Equity;
  • Ensure compliance with related federal and state regulations as they pertain to students.

Supervision and Budget

  • Supervise two staff members (an Assistant Director and an administrative coordinator), as well as graduate assistants;
  • Evaluate the performance of direct reports, including setting yearly goals, professional development opportunities and high standards for professionalism and service delivery;
  • Manage the budget for the Office of Student Disability Services, including spending, tracking and reconciliation.

Academic and Student Services Portfolio

  • As a member of the Academic and Student Services team, a portfolio of offices within Homewood Student Affairs, it is expected that the Director will be an active participant in the leadership of not only the portfolio but also the division, advising on matters with colleagues related to accommodations and best practices in working with students with disabilities.


Required: Bachelor’s degree

Preferred: Master’s degree or PhD preferred in one or more of the following areas: educational psychology, curriculum and teaching, counseling, psychology, special education, disability services or a related field.


At least six years of experience in a learning center and/or disability services office in a higher education setting, with increasing supervisory and management responsibilities. 

Special Knowledge, Skills, or Abilities:

The position requires a leader who can work both independently and collaboratively to guide the disability service support programs; a highly organized and detail-oriented individual with knowledge of changing legal issues as they relate to students with disabilities; knowledge of student development and disability issues; knowledge of and experience with assistive and/or instructional technologies; ability to interact well with faculty, staff and students;  ability to identify academic problems and their effective solutions; understanding of the needs and interests of undergraduates, graduates, and faculty; excellent oral, written and interpersonal communication skills; ability to interact well with diverse internal and external clientele; ability to be flexible in a decentralized academic environment; strong supervision skills and budgetary experience.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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