Job Req ID:  113576

Director Academic Advising

The School of Education seeks a dynamic and experienced professional to launch and lead the school’s new academic advising initiative. As part of an ongoing focus on student experience and success, the Director Academic Advising will report to the Assistant Dean of Student Affairs & Enrollment Services and lead the effort to create a new advising model for SOE. The successful candidate will be focused on problem solving complex issues and employ established knowledge and skills in an evolving environment. The Director Academic Advising will also apply innovative strategies to navigate a complex organization, provide the highest level of customer service, and design a systems approach to schoolwide academic advising services. This position will directly support the school’s overall student enrollment and retention efforts.


Specific Duties & Responsibilities

  • Conduct initial needs assessment of current advising process.
  • Develop and implement comprehensive operational plan which uses effective, efficient, systematic academic advising aligned with policies and procedures.
  • Develop early alert/midterm grade check and reporting system and oversee and maintain system(s) to monitor students on academic probation.
  • Serve on school team leading launch of Stellic degree management tool.
  • Supervise team of advisors and provide initial and on-going training for staff. This will include comprehensive and on-going training on Stellic degree management tool.
  • Work directly with academic program administrators and leadership to ensure accurate and updated academic plans for all students.
  • Generate and present reports on student status, academic progress, and steps to degree completion. Schedule and facilitate meetings with school partners to discuss concerns and to provide recommendations for remediation.
  • Work directly with program faculty to link process-related advising activities and faculty mentoring activities. Provide on-going training for faculty on advising policies and processes.
  • Collaborate with Registrar’s Office regarding course registration, withdrawals, leaves of absence, incomplete grades, etc.
  • Utilize all available student support resources to assist students to persist to graduation, including mental health counseling services, health services, writing center, career services, disability services, coaching, etc. Make referrals, perform follow-up, etc.
  • Participate in prospective and admitted student events to represent advising office and the larger Academic Affairs unit.
  • Serve as advising liaison to University central offices, school departments, and other divisions within the University. Serve on relevant committees and participate in meetings, school and University-wide.
  • Stay current with best practices in academic advising at the graduate level.


Special Knowledge, Skills, & Abilities

  • Strong communication, interpersonal, and organizational skills with high attention to details, accuracy, and timeliness.
  • Ability to communicate effectively with and to students.
  • Strong problem solving and decision-making skills. React instinctually and calmly to difficult situations should they arise.
  • Work independently, identify priorities, show initiative, and be a self-starter.
  • Ability to build and maintain strong collaborative relationships with school and University colleagues.
  • Strong leadership and team building skills.
  • Must be sensitive to the confidentiality of students and delicate situations and comfortable and flexible working with a diverse student population in a diverse environment.
  • Contribute to a school environment of respect and appreciation of differences.
  • Demonstrate genuine interest to work with graduate students and commitment to their success.
  • Strong understanding of student development theory and current academic advising practices. Knowledge of best practices for student retention.
  • Proficiency with technology and the ability to quickly learn systems, databases, and collaboration tools.
  • Ability and willingness to work some evenings and weekends, when necessary.


Minimum Qualifications
  • Masters Degree in the field of advising, higher education, or business administration or related field.
  • Minimum of 7 years of related experience in academic advising or counseling in higher education administration is required.


Preferred Qualifications
  • Ten years of related experience with five years of supervisory experience, including the development and evaluation of staff.
  • At least three years in an academic advising setting.
  • Experience working with graduate students.

 


 

Classified Title: Director Academic Advising 
Role/Level/Range: ACRP/04/MF
Starting Salary Range: $74,400 - $130,400 Annually ($90,000 targeted; Commensurate with experience)
Employee group: Full Time 
Schedule: M-F 8:30am - 5pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: Office of Student Affairs  
Personnel area: School of Education 

 

 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week