Director Financial Aid & Scholarships, School of Medicine

The Office of Financial Aid Services in the Johns Hopkins University School of Medicine (JHUSOM) provides financial assistance to eligible students in medical, graduate, and doctorial programs and offers financial planning, debt management counseling, and workshops to help students manage their borrowing and make informed decisions about their financial well-being.

We are seeking a Director of Financial Aid & Scholarships, School of Medicine who will supervise and manage the Financial Aid Office to ensure compliance with federal and state legal, fiscal, and statutory regulations.

The Director of Financial Aid reports to the Assistant Dean for Enrollment Management with dotted line reporting to the Assistant Vice Provost for Financial Aid, and coordinates closely with leadership in the JHUSOM and the Johns Hopkins University. The Director of Financial Aid assists in establishing the philosophy, strategic planning, and implementation of financial aid policies and procedures for the JHUSOM.

Specific Duties & Responsibilities

• Work closely with the Assistant Dean for Enrollment Management to develop strategies to enhance SOM#s financial aid need-based scholarship program in support of students from diverse and economically disadvantage backgrounds.
• Direct the office operations.
• Foster a data-driven and analytical office environment where key performance indicators are integrated into all aspects of process, staff evaluations, resource decisions, and goal setting.
• Develop and implement strategies to manage multiple work streams within the JHU central organizational structure of the financial aid divisional offices, ensuring that they are conducted within existing policy, procedural, and compliance guidelines.
• Work closely with a wide variety of internal and external stakeholders, including but not limited to: current and prospective students, JHUSOM and university staff and leaderships; the JHUSOM Divisional Budget Office; the Assistant Dean for Enrollment Management; the Offices of Development and Alumni Relations; the JHU Office of Student Enrollment and Accounts Management (SEAM); the Office of Medical Student Admissions; the Office of Medical Student Affairs; the Office of Graduate Biomedical Education, and the Central Compliance Office Team.
• Foster a collaborative culture that encourages written policies, procedures and business guides, as well as edit checks, standards, and quality assurance reviews to ensure the accuracy and consistency of work.
• Supervise team of financial aid staff. Supervisory responsibilities include interviewing, hiring, training, motivating, evaluating, and initiating disciplinary action (in coordination with the Administrator of the Office of the Vice Dean for Education) as needed, according to Human Resources policies and procedures.
• Ensure financial aid staff work within the central Student Enrollment and Account Management (SEAM) team processes
• Provide data for completion of all federal, state, and institutional reports, annual audits and program reviews (Fiscal Operations Report and Application to Participate (FISAP), Maryland Higher Education Commission (MHEC), etc.); complete annual American Association of Medical Colleges Liaison Committee on Medical Education (AAMC LCME) report.
• Manage awarding and reconciliation of JHUSOM#s $25M financial aid program, which includes institutional scholarship and loans, federal loans and work-study, and state and private scholarship and loan programs.
• Complete annual financial aid Satisfactory Academic Progress review in coordination with Office of Medical Student Affairs and individual biomedical graduate education programs.
• Develop and monitor the financial aid operations budget.
• Provide leadership to promote and maintain integrity, accuracy, and timeliness in the delivery of financial aid to students.

Special Knowledge, Skills, & Abilities

• Familiarity with current trends and challenges in financial aid, and a deep understanding of the principles of need-based aid and Institutional Methodology (IM).
• Demonstrated excellent written and oral communication skills.
• Strong interpersonal skills.
• Demonstrated experience working positively and collaboratively with a wide range of stakeholders, including learners, faculty, management, leadership, and internal and external stakeholders.
• Excellent planning and organizational skills.
• Demonstrated ability to identify problems and challenges and developed successful strategies to solve them.
• Demonstrated understanding of the principles of need-based aid and Institutional Methodology.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Power Point).
• Knowledge of workflow and document imaging solutions.
• Experience working with financial aid software platforms.

• Bachelor's Degree.
• Five years related experience, with prior supervisory experience required.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

• Master's Degree.
• Experience in a school of medicine financial aid office.
• Experience with PowerFAIDS.
• Experience with OnBase.

Classified Title: Director Financial Aid 
Working Title: Director Financial Aid & Scholarships, School of Medicine   
Role/Level/Range: ACRP/04/MF  
Starting Salary Range: Min $74,400 - Max $130,400 Annually ($122,263 budgeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F; 8:30-5:00 
Exempt Status: Exempt 
Location: School of Medicine Campus 
Department name: ​​​​​​​SOM Admin Financial Aid General Admin  
Personnel area: School of Medicine 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.