Director Leadership Learning
Reporting to the Executive Director for Talent Management within Central Human Resources, we are seeking a Director Leadership Learning who will develop and implements the ongoing vision for robust leadership learning offerings across Johns Hopkins University. They will ensure there are adequate resources, programming, interventions, and evaluation to meet the needs of leaders from front-line supervisors through executives, inclusive of both faculty and staff leaders. Focus areas include Hopkins Essentials, the Supervisor (SDP) and Manager Development (MDP) Programs, the Leadership Development Program (LDP), and various divisional and departmental leader development programs.
They provide direction and direct involvement in the conduct of learning needs assessment, instructional design, and development of the content of learning activities, and regularly assess the effectiveness of programming, and retooling learning to help support leaders in developing skills they need to meet university goals. Leads the evaluation of all leadership learning programs and makes recommendations for continuous enhancement. Actively pursues knowledge of learning trends/approaches and applies adult learning theory. Implements innovative learning tools and approaches beyond traditional modalities, and extensively delivers leadership content in live and virtual modalities.
Supports other professional development activities of Talent Management as appropriate. Oversees the execution of additional professional development processes for leaders in their purview, including the University’s executive coaching program encompassing curation, development, and ongoing assessment of individual coaches. They will also have a group of their own executive coaching clients across the University.
This leader collaborates extensively with the most senior leader across the university including but not limited to: Deans, Vice Deans, Divisional Business Officers, Vice Provosts, Vice Presidents, etc. to assess and meet the leadership learning needs of the university and its divisions. They will also work collaboratively with internal and external resources to design, develop, facilitate, and evaluate leadership learning interventions. Oversees the complex coordination of all of these learning interventions.
Specific Duties & Responsibilities
- Articulates and implements an overall ongoing leadership development strategy that includes effective learning design, metrics, and implementation plans. Ensures integration of key organizational themes and cross-program continuity. Gathers appropriate input at all phases from senior leaders and other interested stakeholders on program design and components.
- Plan, organize, direct, develop, and control the creation, implementation, and evaluation of a broad range of leadership education programs, including content development, iteration and approval, implementation (including facilitation), and marketing.
- Summarizes outcomes and forecasts training and development resource needs and presents recommendations to stakeholders and senior-level management in a compelling way using analytical data.
- Identifies and works with our vendor partners to oversee the quality of products and services delivered; ensures necessary budget allocations are available and approved. Cultivates relationships with experts (internal and external) on a variety of leadership topics and integrates these experts into leadership learning offerings.
- Partners closely with instructional designers in the end-to-end development of programming.
- Delivers leadership learning content in virtual and in-person modalities.
- Delivers and facilitates learning activities with client groups in the areas of leadership development as well as learning through instruments designed to increase individual self-awareness (e.g. Myers-Briggs, Emotional Intelligence, DISC, Strengths Finder, 360-degree feedback assessments, etc.). Interprets assessment instruments and facilitates group discussion about their application to work.
- Lead a community of practice intended to establish best practices in leadership learning and employee development facilitation and training implementation as well as cultivating communities of continuous learning and development.
- Oversees the leadership coaching program including continuously developing a cadre of diverse internal and external coaches and evaluation of leadership coaching program effectiveness. Provide leadership coaching to senior and developing leaders across the university.
- Collaborates with colleagues in Talent Management and Human Resources to respond to division/department requests for leadership learning interventions. Ensures that opportunities that are best served with resources from HR, Office of Institutional Equity, and Organization Development and Effectiveness are re-directed appropriately.
- Provides coaching, mentoring, and guidance to the learning program coordinators that support the various leadership learning offerings, but who report directly to another leader on the Talent Management team.
Physical Requirements
- General office setting, with an option for some hybrid work.
- Sitting in a normal seated position as well as standing for extended periods of time
- Reaching by extending hand(s) or arm(s) in any direction
- Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
- Communication skills using the spoken word.
- Ability to see within normal parameters.
- Ability to hear within normal range.
- Occasionally lifting, carrying objects weighing 10 lbs. or less.
Supervisory Responsibility
- Extensively direct and oversee the work of learning program coordinators who report elsewhere.
- Supervise internal and external executive coaches.
Budget Authority
- $300+k in the budget for learning programs.
Minimum Qualifications
- Bachelor's Degree in related field. Master's preferred.
- Minimum of 10 years directly related experience. Should include 7 year's experience in managing staff.
- Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Doctoral degree in learning development or a related field is highly preferred.
- International Coaching Federation Certification highly preferred.
- Experience in an academic environment if highly desirable.
- Previous experience implementing leadership learning initiatives in a large, complex organization.
Special knowledge, skills, and abilities
- Committed and experienced in the arena of human performance improvement, adult learning and demonstrates the ability to employ multi-disciplinary and systematic approaches to facilitate learning and development.
- Excellent coaching and consulting skills are needed. Must be able to work directly with the stakeholders to align learning strategy to business needs.
- Highly skilled and experienced in the facilitation of leadership development topics for both large and small groups both in virtual and in-person settings.
- Superior interpersonal skills and communication (verbal and written) skills, including the ability and patience to create an appropriate learning environment for a diverse population of learners.
- Proven ability to develop and sustain long-lasting professional relationships; cultivates and expands network of leadership experts.
- Critical thinking, excellent judgment, and decision-making skills; ability to maintain confidentiality.
- Proven ability to establish and maintain relationships with a variety of stakeholders at various levels of the organization.
- Demonstrated ability and confidence in providing executive coaching.
- Effective champion of creating diverse and inclusive working environments.
- Strong project management skills, with strong attention to detail; including the ability to manage the planning and implementation of multiple learning interventions concurrently and to prioritize; accordingly, manage projects, budgets, and client expectations. Ability to troubleshoot independently as required.
- Proven ability to establish and maintain relationships with a variety of stakeholders at various levels of the organization.
- Analytical skill set, with the ability to summarize and synthesize data in order to facilitate leadership decision making.
- Proficiency in the Microsoft Suite including collaboration tools (e.g. One Drive, Teams, etc.). Substantial knowledge of learning technology and knowledge management.
Technical qualifications or specialized certifications
- International Coaching Federation Certification highly preferred.
- Specific preparation and/or certification (where required) in a variety of instruments designed to increase individual self-awareness (e.g. Myers-Briggs, Emotional Intelligence, DiSC, Strength’s Finder, 360-degree feedback assessments, etc.) is highly preferred.
Classified Title: Director Talent Management
Job Posting Title (Working Title): Director Leadership Learning
Role/Level/Range: L/04/LF
Starting Salary Range: $97,200 - $170,200 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: M-F/8:30-5:00
Exempt Status: Exempt
Location: Hybrid/Eastern High Campus
Department name: Center for Training and Education
Personnel area: University Administration