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Requisition ID:  115051

Director of Relationship Management and Prospect Analytics

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.


Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.


Johns Hopkins University is seeking an experienced energetic individual to provide strategic vision and planning for the University’s Relationship Management and Development Analytics team in support of the institution’s fundraising initiatives. 


The Director of Relationship Management & Prospect Analytics analyzes trends internal and external to Johns Hopkins to provide insight for fundraising initiatives and prospect portfolio management. They lay the groundwork for the fundraising process through comprehensive strategic analysis of donor pools, philanthropic giving trends and the exploration of key relationship networks. They are responsible for presenting meaningful and actionable data as it relates to ongoing fundraising activities and new campaign initiatives. Finally, working closely with the Director of Development Research they ensure that the priorities of the Development Research, Relationship Management and Development Analytics teams are fully integrated and aligned with prospect development strategies.


Key responsibilities: 

  • Introduce, implement and maximize tools and methods to ensure effective prospect management, including data mining and predictive modeling.
  • Manage the Relationship Management and Development Analytics team and ensure that activities between the teams are coordinated and aligned.
  • Maintain an overall knowledge of the University’s top prospects to assist fundraisers in developing appropriate cultivation, solicitation, and stewardship strategies; referencing and representing that information at meetings and in discussions as needed.
  • Provide meaningful metrics for fundraising activities.
  • Strategize and partner with gift officers to support the development of high-capacity portfolios. Recalibrate portfolios as needed to maximize performance and elevate the highest priority prospects for management.
  • Work with leadership, gift officers and Development Research to ensure that fundraising initiatives have sufficient prospects to meet fundraising goals.
  • Create and maintain a suite of tools for descriptive and predictive analytics.
  • Implement prospect management guidelines and procedures and serve as a content expert for these guidelines.
  • Ensure that the data in the prospect management modules of the CRM are accurate and relevant.
  • Supervise the Relationship Management and Development Analytics staff. Set departmental and individual employee goals and provide routine evaluations of progress toward these goals. Identify and promote professional growth opportunities for staff. Ensure adherence to professional standards and ethics in the handling of prospect data.
  • Maintain an awareness of the goals and accomplishments of the University and of issues within the development profession.


Minimum Qualifications
  • Bachelor's degree required. 
  • A minimum of five years of progressively responsible positions in higher education prospect development or related field is required.
  • Three years of related management experience is required.


Preferred Qualifications
  • Master’s degree preferred.
  • Seven years’ experience preferred.
  • Proficiency in conceptualizing and developing proactive prospecting methodologies using such tools as constituent list segmentation, data mining, and electronic and peer screenings.
  • Understanding of wealth indicators and ability to translate such information into prospect ratings and gift estimates.
  • Experience in data analytics, comprehensive biographical or genealogical research, and/or financial analysis.
  • Ability to manipulate, analyze and synthesize data using data warehousing and mining tools.
  • Ability to foster a collaborative, customer-oriented working environment.
  • Experience with Salesforce CRM is preferred.
  • Skill in developing and implementing new strategies and procedures.
  • Ability to implement short- and long-term goals while managing multiple projects, tasks, and deadlines.
  • Excellent oral and written communication skills demonstrated by; concise and persuasive writing, public speaking, and private discourse.
  • Excellent interpersonal communication skills and demonstrated experience successfully working with persons from diverse backgrounds.
  • Detail oriented with strong organizational skills, highly driven and results oriented.

 

 

Classified Title: Director Strategic Prospect Information 
Job Posting Title (Working Title): Director of Relationship Management and Prospect Analytics   
Role/Level/Range: L/04/LE  
Starting Salary Range: Minimum: $86,299 - Maximum: $150,999 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
Exempt Status: Exempt 
Location: JH at Keswick 
Department name: 10001645-VP Development & Alumni Relations 
Personnel area: University Administration 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
JH at Keswick

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