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Job Req ID:  58037

EAP Clinician

General summary/purpose:

Reporting to the Leader, Worklife programs the EAP Clinician will be involved in maintaining strong client relations with both employee and stakeholders and striving to ensure that EAP services are well utilized. Counseling responsibilities include providing intake assessment, clinical consultation, short-term counseling, crisis intervention, case management, and management consultation both by phone and in-person on occasion.  Fifty percent of this role will be responsible for delivery of EAP programs including proactive outreach and other strategic initiatives.


Key Accountabilities & Duties:

  • Perform clinical work including intake, assessment, crisis management, short-term counseling, resource referrals, and case management follow up.
  • Responsible for providing clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site.
  • Provides management and organizational consultations to stakeholders, as well as responds to workplace trauma, crisis, and loss.
  • Enters relevant client interface data into the EAP case management system according to established metrics
  • Delivers strategic content in support of EAP proactive program management including outreach to different employee and leadership groups
  • Participate in weekly on-call rotation with other clinicians to include during and after-hours crisis support
  • Provide support to Occupational Health as needed in support of mandated cases
  • Perform other related duties as needed and/or required and maintain a high level of productivity.



  • Master's Degree in Social Work, Counseling, or Psychology required.
  • 3+ years of post-Master's degree clinical experience.
  • Currently Licensed LCPC or LCSW
  • Outstanding interpersonal, communication, organizational and problem-solving skills.
  • Strong customer service skills.
  • Previous EAP experience and/or Certified Employee Assistance Professional (CEAP) preferred.


Preferred qualifications: 


Special knowledge, skills, and abilities:

  • Excellent collaboration skills  
  • Excellent customer service skills
  • Ability to plan, problem-solve, and manage multiple tasks simultaneously.  
  • Ability to remain flexible and prioritize duties for self
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office applications.


Classified Title: Employee Assistance Clinician 
Working Title: EAP Clinician 
Role/Level/Range: ACRP/04/MD 
Starting Salary Range: commensurate with experience 
Employee group: Full Time 
Schedule: M-F, 8:30am-5pm 
Exempt Status: Exempt  
Location: 04-MD:School of Medicine Campus 
Department name: 10001557-FASAP 
Personnel area: University Administration


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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School of Medicine - East Baltimore Campus