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Job Req ID:  59298

EIT Accessibility Coordinator

General Summary/Purpose

The EIT Accessibility Coordinator position will be the primary accessibility technology leader with responsibility for the support, technical direction, assessment, coordination and implementation of new and existing technologies at Johns Hopkins University. This position will take the lead in developing standards of practice and business process that create repeatable and meaningful impacts on accessibility and facilitate the University’s compliance with applicable laws and national standards. This position will provide expertise to the university community on acquisition, development, and implementation of digital information and digital services; including documents, multimedia, websites, web and native applications.


Specific Duties & Responsibilities

Prioritizes and performs work independently. Demonstrate strong ability in technology and strong understanding of the business/clinical/education/research process and workflow. Work with clients and peers to define and determine needs and suggest solutions to requirements. Build and maintain relationships through positive interactions. Demonstrates ability to provide good customer service. The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.


Accessibility Capabilities

  1. Serves in a lead position to develop standards of practice and uniform business processes to drive ongoing improvements to the level of campus technology accessibility compliance, focusing on WCAG 2.+ Level A and AA.
  2. Oversees regular audits and remediation efforts of campus-wide digital assets and develop plans for continual improvement.
  3. Assist in the procurement process by working collaboratively with potential vendors to review accessibility of products in consideration and current service providers to increase the accessibility of resources that do not meet accessibility standards
  4. Provides on-demand consulting services and assessment/remediation support


Accessibility Coordination / Leads Projects

  1. Lead accessibility projects and initiatives
    • Leads the people, work and resources involved.
    • Assigns resources necessary to carry out the project.
    • Gather information to plan, organize, direct, implement and evaluate requirements and tasks.
    • Ensure all requirements and objectives are properly documented at project onset.
    • Identify deviations from the plan
    • Escalate decisions and unresolved issues
  2. Builds and maintains effective partnerships with campus peers and constituents, to increase the awareness and importance of digital accessibility on campus and advance the accessibility of the University's public web properties and digital artifacts.
  3. Works closely with partners and advocates to support campus-wide accessibility initiatives.
  4. Owns project documents and communication plans
    • a. Maintains project documents which may include scope documents, project plans, project charters and communications plans, within the established PMO process.
    • Maintains issues list and coordinates the resolution.
    •  Effective use of PMO project management system.
  5. Understand project interdependencies and shared responsibilities for resource management that may span multiple IT disciplines.
    • Work proactively through facilitation and communication to minimize conflicts.
    • Identify and communicate areas where resources allocation is not aligned with the need.
    • Communicate needs for resources to managers throughout the organization.
  6. Adapt to issues that have the potential to impact project milestone dates. Be prepared to communicate changes in plans to accommodate.  
    • Anticipate political sensitivities and communicate appropriately.
    • Be flexible to accommodate changing climates both within and outside the organization.
    • Serve as escalation point for issues that arise.
  7. Communicate project status, issues, budget.
    • a. Prepare status reports, presentations appropriate for various levels of management and staff.
    • Present coherent reports on project status and budget.
    • Create and distribute meeting documents including agendas, minutes and issue lists.
  8. Creates budgets associated with projects for review by project stakeholders.
    • Develops project budgets not to exceed bottom line expenditures without variance approval.
    • Reports financial status to appropriate project participants.


Training and Education

  1. Develop and implement training on accessibility standards and best practices for a wide variety of audiences including faculty, staff and students.
  2. Maintains proficiency with regard to accessible technologies, related laws, and common practices, by maintaining a diverse professional network of accessibility peers and experts and other means of research.



  1. Identifies or develops tools and processes for evaluating technology assets, platforms, and services for compliance with accessibility standards. 


Required Education: BS degree preferably in information systems, business administration, management or project management.  Work experience may be substituted for degree where appropriate.


Minimum qualifications (mandatory):

  • Minimum three years of experience in the field of digital accessibility with extensive remediation, documentation creation, and oversight experience.
  • Minimum three years of deep expertise related directly to accessibility standards and guidelines (WCAG 2.+, Section 508, ARIA); including accessibility auditing and testing tools and strategies such as VPAT and WCAG 2.+ validation toolsets (e.g. WAVE, ANDI).
  • Experience developing and delivering training workshops and webinars
  • Minimum one year of direct experience with HTML, CSS, JavaScript, ARIA, and web content management systems
  • At least two years of supervisory or project management experience
  • Demonstrated knowledge of assistive technologies (JAWS, NVDA, VoiceOver, etc.) and their interactions with browsers and native accessibility APIs
  • Excellent verbal and written communication skills.
  • Ability to make sound decisions and work independently with minimal oversight


Preferred qualifications:

  • Experience working with people with disabilities
  • Certification as a Certified Professional in Web Accessibility (CPWA) by the International Association of Accessibility Professionals (IAAP) or Department of Homeland Security Section 508 Trusted Tester Certification.


Special knowledge, skills, and abilities:

  • Effective meeting management, presentation, time management and communication skills.  
  • Ability to plan, organize, direct, implement and evaluate processes to lead people and manage resources to achieve desired result. 
  • Goal oriented, pragmatic, self-disciplined.
  • Ability to facilitate meetings.
  • Comfortable interacting effectively with all levels of management.
  • Ability to monitor and evaluate information, and to make necessary adjustments to procedures and program implementation. 
  • Awareness of need for timely communication, able to identify potential barriers and strategies, .
  • Ability to synthesize and integrate information. 
  • Deep understanding of technical specifications related to web and digital accessibility including the Web Content Accessibility Guidelines 2.+, Accessible Rich Internet Applications 1.1, as well as their implementation in real-world websites and applications.


Classified Title: IT Sr. Project Administrator
Working Title: EIT Accessibility Coordinator 
Role/Level/Range: ATP/04/PE 
Starting Salary Range: Commensurate with experience)
Employee group: Full Time 
Schedule: Mon-Fri 8am-5:30pm 
Exempt Status: Exempt  
Location: Mount Washington Campus
Department name: IT@JH University Information Systems 
Personnel area: University Administration


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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