Facilities Manager

We are seeking a Facilities Manager (FM), with guidance from the Assistant Director of Facilities and Project Management (AD), will manage, monitor and coordinate independently and autonomously the operational and physical plant functions for all Krieger School of Arts and Sciences (KSAS) administrative, teaching and research facilities located on and around Homewood campus. These facilities include, but are not limited to, the San Martin Center, the Bloomberg Center, the Mudd / Levi / Bio East / Bascom complex, Macaulay Hall, Jenkins/Mergenthaler Hall, Krieger Hall, Ames Hall, Dunning Hall, Gilman Hall, Olin Hall, Remsen Hall, the New Chemistry Building, the Wyman Park Building, the Greenhouse, the Merrick Barn, the Abel Wolman House, 3505 North Charles Street, 2701 North Charles Street and Ten East North Avenue. The FM will have an area of emphasis in supporting the needs of the Departments of Biophysics, Psychological and Brain Sciences, Cognitive Science, Mathematics and Earth and Planetary Sciences as well as all Humanities Departments. In addition, the FM will assist in various phases and duties related to project management for KSAS facilities projects. This position requires a communicative and “hands-on” person who will strive for smooth, continuous 24/7/365 operation of nearly 1,000,000 allocated square feet of space located in approximately 25 buildings and the expedited and responsive resolution of all issues that may arise. The position will report to the Assistant Director of Facilities and Project Management (AD) and will support personnel throughout the entire School, with regular interactions with faculty, students, staff and administrators. Additionally, the FM will attend project and other team meetings as needed and serve as the KSAS representative on capital projects.

Specific Duties & Responsibilities

Operational Continuity

• Serve as the first line of defense and as physical plant liaison with emergency first responders in the event of operational emergencies (floods, fires, medical emergencies, security emergencies).
• Disseminate information as requested by the Office of the Dean or by the University to all tenants in the buildings and confirm receipt/understanding of critical messages. This includes 24/7/365 coverage of emergency situations.
• Efficiently initiate and manage service requests to any JHU entity, vendor, or equipment manufacturer as necessary to maintain research continuity and minimize downtime. Requests for service may originate with faculty, department leadership, or KSAS Office of the Dean at any time in response to emerging issues.
• Manage operation of all public/shared spaces and facilities to minimize conflict between users. Shared spaces and facilities include Conference and meeting rooms, Classrooms, Autoclave rooms, Cold boxes, Other lab support spaces, etc. and Circulation and storage spaces.

Project Management

• Assist the KSAS Director of Facilities & Planning Management, the AD and JHFRE Project Managers in coordinating major renovation and construction activity to mitigate operational impacts to building users. Attend construction planning and progress meetings to provide information on laboratory work schedules and sensitivities.
• Support project management for minor renovation projects, such as office refresh projects and carpet replacement.
• Coordinate modifications with JHFRE Facilities Operations shops in order to deliver department/unit requested space modifications approved by the KSAS Dean’s Office in a timely manner.
• Coordinate furniture acquisition and space moves related to specific projects in a coordinated manner.
• Support utilization of KSAS funds efficiently and effectively while accomplishing desired outcome for end user groups.

Safety, Security, and Compliance

• Ensure that facilities, especially research laboratories, remain in compliance with all applicable University, State, and Federal codes, regulations, and standards pertaining to health, safety, and environment. Responsible for ensuring compliance with: OSHA, ADA, Fire Marshal and All applicable University policies.
• Support safe chemical waste handling and radiation safety protocols by monitoring physical facilities for safety compliance, working closely with the following JHU entities: RSO, HSE, Fire Marshal and All applicable University policies.
• Manage building safety, including coordinating or self-performing inspections, preventive and corrective actions necessary to maintain a safe working environment. Support the Director, who serves as the Building Safety Officer as university policy dictates, and collaborate closely with: JHFRE, Campus Security, OHS, RAR and RSO.
• Manage building security, including coordinating or self-performing inspections, preventive and corrective maintenance of all lock hardware and other security devices.
• Manage building accessibility and proactively address needs for accommodation, including ergonomic improvement requests, through collaboration with: KSAS Office of the Dean, JHU Office of Institutional Equity, JHU Occupational Health Services.

General Operations and Maintenance

• Coordinate all necessary routine maintenance and emergency service to physical plant infrastructure.
• Work closely with technicians and supervisors and JHU Facilities Operations to schedule and implement service. Specific maintenance tasks will involve direct coordination with JHU staff and outside contractors in the following trades, disciplines, and specialties: Mechanical/HVAC, Plumbing, Electrical, Structural, Carpentry, Roofing, Painting, Locksmith, Grounds, Custodial Services and Recycling (including scrap metal disposal).
• Autonomously manage minor repairs, lab equipment repairs, furniture procurement, and space improvements, either through self-performance or working directly with vendors and contractors to solicit proposals, schedule work, and minimize operational impacts.
• Conduct regular building inspections and troubleshoot problems.
• Initiate and manage telecommunications service requests for building occupants.
• Coordinate installation of lab equipment to ensure compatibility with existing infrastructure and trouble-free delivery/installation.

Administrative

• Establish and maintain accurate records of space occupancy.
• Establish and maintain accurate emergency contact lists.
• Oversee annual space surveys as conducted by KSAS Finance, Office of Audits and Management, or OESA; maintain knowledge of Archibus and FAST systems.
• Develop and maintain space logs and building floor plans; collaborate closely with JHFRE Planning and Architecture to ensure integrity of University space accounting records.
• Determine/recommend space changes and assignments based on departmental/program needs.
• Manage J-Card and key access; disburse and collect keys from occupants.
• Establish and maintain accurate key logs.
• Create and install signage inserts as needed for new employees and relocations.
• Maintain the signage directory template and manage the annual process of updating the directories in Gilman Hall, the Wyman Park Building and other KSAS facilities.
• Assist in the purchasing process, including solicitation of quotes, creation of Purchase Orders and invoice processing
• Manage furniture needs and inventory
• Establish and maintain accurate equipment inventories.
• Assist in forecasting physical plant costs.
• Perform other administrative duties associated with facilities operations, as requested by the Office of the Dean, the Director and AD.

Special Knowledge, Skills, and Abilities

• Must be computer literate and able to learn and adapt to new software.
• Ability to establish and maintain viable working relationships with all levels of university customers.
• Ability to adapt to difficult emergency situations and think creatively to mitigate operational impacts.
• Ability to “manage without authority,” coordinating and directing other University personnel and outside contractors to respond efficiently during construction, repair, maintenance and emergency response efforts.
• Ability to work effectively within a large, decentralized organization with many stakeholders.
• Ability to handle faculty, student and staff complaints and requests with a respectful, constructive, helpful and professional attitude, even under extreme pressure.
• Ability to de-escalate conflicts.
• Ability to monitor construction activity to provide feedback to JHFRE, AD and KSAS Office of the Dean on contractor performance.
• Ability to learn and enforce all safety and compliance protocols, including,
• OSHA (Occupational Safety and Health Administration, federal)
• ADA (Americans with Disabilities Act, federal)
• Fire Marshal (local)
• OHS (Occupational Health and Safety office, JHU)
• RAR (Research Animal Resources, JHU)
• HSE (Health, Safety, and Environment, JHU)
• OIE (Office of Institutional Equity, JHU)
• Laser Safety (JHU)
• All other University, local, state, and federal protocols.
• Basic knowledge of building systems.
• Discretion to maintain confidentiality around sensitive projects and occupant concerns.
• Willingness to learn through on-the-job training.

• Bachelor’s Degree in architecture, engineering, construction management or a related field
• Five years of related experience preferably within a university setting. Supervisory experience required.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

• Prior experience working in an academic setting is preferred.

Classified Title: Facilities Project Manager 
Job Posting Title (Working Title): Facilities Manager   
Role/Level/Range: ATP/04/PE  
Starting Salary Range: $73,300 - $100,800 - $128,300 Annually ($100,000 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday - Friday / 8am - 4:30pm 
FLSA Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: KSAS Facilities & Planning Mgmnt  
Personnel area: School of Arts & Sciences