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Requisition ID:  117740

Facilities Support Specialist

We are seeking a Facility Support Specialist. Custodial services is a 24-hour business. There are multiple shifts that are offered day and night. Shift can be discussed further with the hiring manager during the interview stage.


The Facility Support Specialist will perform a variety of tasks related to room set-ups, floor care and custodial duties. The Facility Support Specialist will perform the following but not limited to cleaning offices, meeting space, outside areas, and various floor types; move furniture and equipment for events, perform set-ups and break downs before and after events; and operate equipment to perform these tasks.


Specific Duties & Responsibilities

  • Operates designated equipment to include auto-scrubbers, burnishers, buffers, carpet extractors to strip, scrub, and shampoo and wax floors, all surface cleaners, or other larger mechanical machines needed to support facility operations of assigned facilities.
  • Utilize automated floor cleaning equipment according to schedule for cleaning of large area of floor surface.
  • Uses the proper procedures on carpet and upholstering (shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.).
  • Performs maintenance and restorative processes for all floor surface types.
  • Cleans, sweeps, vacuums, and polishes floors. Uses various tools, equipment, and cleaning materials to include, but not limited to hand power scrubbing and polishing equipment, small and large vacuum cleaners, large commercial type buffer, broom, dustpan, wet and dry mop, bucket mop wringer, special cleaning solution, and chemical cleaners.
  • Cleans identified or assigned areas/spaces with required cleaners and disinfecting solutions to industry standards.
  • Cleans walls, window, window blinds and shade, vents, ceilings and doors.
  • Replenishes paper towels, soap, toilet tissue, linen, and other supplies as required.
  • Inspects exterior and interior of building for service issues and report all damages, malfunctions and needed repairs to supervisor.
  • Removes trash from assigned areas. Moves furniture, miscellaneous equipment, supplies and/or recyclable materials, empties large and small trash containers, removes miscellaneous debris and discarded building materials such as a broken plaster, wood, and brick.
  • Transports biohazard containers (if needed) to designated area.
  • Removes snow, ice and debris from exterior spaces to include patios but not building entrances, sidewalks and other areas as required.
  • Maintains assigned equipment and work areas in clean and orderly condition.
  • Observes safety precautions and properly uses equipment and products.
  • Sets up and removes furniture, miscellaneous equipment and supplies required for meetings and events.
  • Ensures a flawlessly executed event though accurate and timely setup, and breakdown of event.
  • Performs other duties as assigned.


Customer Service

  • Strives to exceed the expectations and needs of the internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Monitors events and for refreshing duties or changeovers.

Knowledge, Skills & Abilities

  • Ability to work in a fast-paced environment.
  • Ability to interact and/or work with faculty, students, staff, and visitors in a respectful and courteous manner.
  • Ability to work, collaborate and communicate with effectively as a team.
  • Ability to work alone or in a team setting.
  • Ability to understand and follow oral and written instructions including diagrams.
  • Ability to read and write such as to be able to read labels on cleaning and detergent materials, disinfecting solutions, and so forth.
  • Ability to operate large, powered vacuum cleaners, cleaning and buffing equipment and other equipment as needed.
  • Ability to ascend/descend stairs on a regular basis to sufficiently clean them.
  • Ability to lift, carry or otherwise move and position objects and materials weighing up to 50 lbs.
  • Ability to stand, walk or otherwise move about campus on a continuous basis.


Minimum Qualifications
  • High school diploma or graduation equivalent preferred.
  • One or more years of experience preferred in events set-up and custodial operations.


***This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered “probationary” employees until completion of 90 calendar days of employment. The university will notify the employees’ union. Bargaining Unit employees shall become eligible for benefits upon completion of their probationary period.


 

 

Classified Title: BU Facilities Support Specialist - SSR 
Job Posting Title (Working Title): Facilities Support Specialist   
Role/Level/Range: USKILLD4/01/BU  
Starting Salary Range: $17.26 per hour, increases to $20.31 after 12 months 
Employee group: Casual / On Call 
Schedule: Varies 
FLSA Status: Non-Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​Custodial Services 
Personnel area: University Administration 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Homewood Campus

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