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Job Req ID:  94516

Human Resources Generalist CGEPI

The Centers for Government Excellence and Public Innovation is hiring a Human Resources Generalist CGEPI to provide comprehensive human resources support to its diverse staff team, including employee relations consultation, performance management and coaching, and internal policies and strategies for recruitment and retention and diversity, equity and inclusion.


The HR Generalist must possess the following skills and experience: knowledge of federal, state, and local employment laws and regulations, exceptional interpersonal, communication and coaching skills, ability to develop and maintain positive working relationships, project management skills and proven ability to prioritize and drive programs and systems to implementation and ability to effectively de-escalate and mediate complex situations with managers, supervisors and employees.


The HR Generalist should also possess experience working in and knowledge of HR software systems common to large organizations. Prior experience with SAP and working within a large academic institution is preferred, but not required.


The HR Generalist reports to the Senior Director for Operations and Administration with a secondary reporting relationship to the University Administration HR Leadership team. The incumbent directly supervises all human resources staff employed by the Centers, and is expected to work in close collaboration with other staff and leadership of the Centers and a range of university stakeholders.


The Centers for Government Excellence and Public Innovation is committed to working with communities that are focused on ending legacies of structural, entrenched racism and oppression. The HR Generalist must be willing to consider how reimagined government, knowledge, and engagement models may contribute towards the dismantling of these legacies.


Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. The university promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans. Johns Hopkins University is a drug-free, smoke-free workplace.


Specific Duties & Responsibilities:

Employee Relations, Performance Management & Coaching

  • Effectively manage employee relations issues and advise managers and supervisors on performance management and improvement strategies, coaching, and disciplinary processes.
  • Make clear and appropriate recommendations to resolve complex employment-related matters consistent with university policies and know when to escalate matters for assistance and resolution.
  • Work to ensure that workplace issues are properly identified, reported, investigated and resolved.
  • Provide coaching and training support to individual managers, staff and staff teams to improve work performance and to assist them to addressing HR-related transactions and processes.
  • Develop and implement internal systems for performance management including a Centers-wide performance evaluation program consistent with university policies and practices.
  • Help create and sustain a positive work environment by promoting and demonstrating employee relations practices that balance organizational and individual needs.
  • Use working knowledge of employment laws and regulations and university policies to ensure compliance related to recruiting and employment, performance management, compensation, Family and Medical Leave (FML), disability and timekeeping.
  • Ensure appropriate HR-related documentation and data integrity within relevant university and internal recordkeeping systems.
  • Directly supervise all Human Resources staff of the Centers.


Talent Management

  • Partner with managers and leaders to develop and implement strategic recruitment plans to support new projects and operations, and make recommendations and solutions for attracting, engaging, retaining and developing talent.
  • Advise staff on training and professional growth opportunities available within the university and support the development of training and staff development policies and programs.
  • Develop and track organizational performance against internal HR metrics for recruitment, onboarding and retention.
  • Ensure smooth staff transitions, including performance of exit interviews, return of equipment and materials upon exit from employment.


Policies & Strategies

  • Ensure that HR-related policies and strategies are consistent with and support organizational commitments to diversity, equity and inclusion (DEI) in order to increase workforce diversity, foster a welcoming and inclusive workplace, and establish accountability through data-driven metrics and strategies.
  • Contribute to the development and implementation of business and strategic plans that promote the growth, sustainability and smooth functioning of the Centers.
  • Serve as the primary organizational resource for translation of university policies and procedures to meet the HR requirements of the Centers.


Perform other duties, as assigned, in support of the Centers


Minimum Qualifications (Mandatory):

  • Bachelor's Degree in Human Resources, Business Administration, or other related field.

  • Three years of progressive experience in a professional human resources capacity.


Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 


Preferred Qualifications:

  • Five years of progressive and successful HR-related experience within large and diverse organizations.
  • Master’s Degree in Human Resources Management.
  • Active HR certification with HCRI or SHRM.
  • Experience with SAP Enterprise Resource Planning (ERP) software.
  • Experience working within a large academic institution.


Special Knowledge, Skills & Abilities:

  • Exceptional interpersonal, coaching and communications skills, both oral and written.
  • Client service and solutions-based orientation.
  • Learning agility and tolerance for ambiguity and change.
  • Strong organizational skills, analytical and problem-solving abilities and attention to detail.
  • Capacity to work independently and in a results-oriented work environment.


Level of Independent Decision Making:

  • Moderate.


Classified Title: HR Generalist 
Working Title: ​​​​​​​Human Resources Generalist CGEPI   
Role/Level/Range: ATP/04/PC  
Starting Salary Range: Commensurate with experience  
Employee group: Full Time 
Schedule: 5/37.5 
Exempt Status: Exempt 
Location: ​​​​​​​Homewood Campus  
Department name: Centers for Public Excellence 

Personnel area: Academic and Business Centers 


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


The successful candidate(s) for this position will be subject to a pre-employment background check.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


EEO is the Law
Learn more:


Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Note: Job Postings are updated daily and remain online until filled.



Homewood Campus