Job Req ID:  114057

I-9 Compliance Coordinator

We are seeking a I-9 Compliance Coordinator who will meet with employees to complete I-9s for newly hired faculty, staff, and students of the Johns Hopkins University. Processes new I-9s and reverification of employment eligibility for nonimmigrant visa holders in accordance with federal regulations. Monitors data within the Electronic I-9/E-Verify system. Resolves E-Verify cases to ensure compliance. Notifies employees and departments of E-Verify tentative non-confirmation results. Assists employees to resolve non-confirmation results. The I-9 Compliance Coordinator also tracks the timely completion of new hire I-9s and work authorization extensions and follows up with the employee and department to ensure compliance. Follows up with employees by email which results in additional I-9 processing or the employee being removed from Payroll for non-compliance.

Because of the complexity of this position and the level of interaction with internal and external contacts and business partners, it is imperative that the candidate projects professionalism, sensitivity and generates credibility. The candidate must embrace the principles of DEI and have a genuine desire to serve and work with a diverse population of different academic preparation, cultures/racial/ethnic/socioeconomic, gender identification and must demonstrate patience and dedication to meet their needs.

The decisions and actions of this position will have a direct effect on the validity and veracity of data reported to the Department of State and USCIS. Processing I-9s and employment related information affects every part of our organization. Therefore, a clear and significant understanding of the I-9 process in general, with emphasis on how to process I-9s and reverifications of employment for international employees and students is imperative.

This incumbent will work onsite and will be responsible for providing I-9 services to multiple sites within Baltimore throughout the workweek.

Specific Duties & Responsibilities

  • Functions as primary I-9 preparer for newly hired students, faculty, and staff of Johns Hopkins University. Candidate will be responsible for monitoring and managing transactions in E-Verify and serve as primary point of contact for resolving I-9 and E-Verify issues.
  • Verifies accuracy of payroll demographic data (name, SSN, DOB, citizenship status, visa info) and that the individual presenting has been offered employment at Johns Hopkins University.
  • Processes all reverifications of employment for employees whose expired work authorization has been extended.
  • Tracks the timely completion of new hire I-9s and work authorizations and follows up to resolve non-compliant I-9s by reviewing reports, SAP and Equifax data to determine the appropriate course of action: I-9 completion or termination of employment relationship.
  • Provides assistance to resolve E-verification issues.
  • Applies expertise to perform follow-up and resolution for E-Verifications that return with Tentative Non-Confirmation (TNC) status, by assisting the faculty, staff or student in communicating with the DHS and/or SSA.
  • Assists faculty, staff, students and parents of minor students by clarifying, explaining and/or interpreting University policies and government regulations related to employment eligibility.
  • Evaluates and escalates irregular I-9 Compliance issues to I-9 Compliance Specialist as needed.
  • Works closely with the Payroll and Tax offices to facilitate the timely removal of I-9 holds for citizens, non-residents, and LPRs.
  • Processes manual I-9s for remote hires who are not in proximity to an I-9 Anywhere Partner location.
  • Responds to telephone calls regarding I-9 related questions, as necessary.
  • Interprets and enforces internal policies and federal regulations to ensure I-9 compliance.
  • Monitors and runs reports as needed to monitor I-9 compliance.
  • Must be able to work overtime during peak seasons.
  • Serves as I-9 floater to other locations during peak hire seasons as needed.
  • Serves as web managers for the State Compliance Solution which was created to deliver required state notices to new and existing employees per the requirements of the individual states. Web managers reset passwords, field questions related to incorrect data and assure employees that the request is legitimate and a legitimate part of the onboarding process.
  • Assists with other duties as assigned.

Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Three years administrative/academic related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Bachelor’s Degree; SAP/ERP experience, I-9 processing knowledge and immigration experience.

Special Knowledge, Skills, & Abilities

  • Must possess exceptional attention to detail and deadlines.
  • Must problem solve independently on a daily basis. Sound and consistent judgment is essential to comply with I-9 regulations and resolve E-Verify cases. Ability to use problem solving skills effectively when faced with technical problems and systems issues and/or evaluating visa documents for authenticity and validity.
  • Must possess excellent and mature interpersonal skills to deal with a group of diverse clients from different countries, backgrounds, socioeconomic status, educational background, etc.
  • Must be an outstanding team player, as the pressure of the peak season is extreme.
  • Must remain calm and focused under stressful situations.
  • Must be able to adapt to an extremely dynamic work environment as priorities change throughout the academic year.
  • Must be able to anticipate change as well as adapt professionally.
  • Must continually develop interpersonal skills and professional development.
  • Must possess exceptional interpersonal and customer service skills.
  • Must be able to represent the organization positively at all times.



Classified Title: I-9 Compliance Coordinator 
Role/Level/Range: ATO 37.5/03/OF  
Starting Salary Range: $21.00 - $36.50 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F/8:30-5:00 
Exempt Status: Non-Exempt 
Location: Eastern High Campus 
Department name: ​​​​​​​HR Compliance Services  
Personnel area: University Administration 



Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit

Vaccine Requirements
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Johns Hopkins at Eastern