IT Project Manager, Sightline
Johns Hopkins Sightline: Unleash Your Impact
The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact.
Does this sound like you?
- Thrive in fast-paced environments with daily new challenges and opportunities.
- Are passionate about simplifying complex systems to change people’s lives.
- Believe in transformation that empowers, not hinders, the front-line people.
- Have experience in process improvement, technology implementation, or project management.
- Enjoy analytical thinking and problem solving.
- Communicate clearly with a team.
- Possess a desire to grow and learn.
- Joining Sightline means you will work with cutting-edge technology.
- Join a collaborative team of experts in higher education and healthcare.
- Build new skills with a team that encourages creativity, innovation, and personal growth.
- Gain valuable experience and expertise in process improvement, technology implementation, and change management.
- Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.
- Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.
Additional Information
The work hours will primarily be regular day shift office hours. However, there may be times when they are required to work off hours to respond to project inquiries, adhere to project deadlines and meet the overall needs of a 24/7 health system/university.
General Position Summary
The IT Project Manager will be responsible for all phases of project management of implementing technology solutions that support the mission of the Johns Hopkins Institutions. This individual will participate in strategic planning and tactical execution of technology initiatives; facilitate communications between entities within the Johns Hopkins Institutions as they relate to the use of technologies; coordinate the work of teams of IT and non-IT professionals.
The Project Manager will execute project management processes and methodologies to ensure projects are delivered on-time and within budget, adhere to high quality standards, and delight the customer. This individual will be responsible for coordinating project plans, team and work assignments, guiding, and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functional, quality and timeline issues appropriately. Project resources may be drawn from shared pools within and outside Enterprise Technology Services; coordination of resources may be required with other managers. Candidates will have experience presenting to executives, end-users (faculty, students, and staff), and subject-matter experts. Candidate must possess excellent negotiation, facilitation, consensus-building, and diplomacy skills and will exhibit a strong customer service orientation. Candidate will be expected to stay current with a constantly changing technology and vendor landscape. This individual will serve as a knowledgeable liaison between the functional and technical communities.
Job Scope/Complexity
Projects will be extremely complex and varied in nature and also requires the ability to balance the demands of multiple projects. Projects will require technical knowledge in IT domains where the IT Project Manager is responsible. Duties will also require building and maintaining strong, trusted customer and vendor relationships.
Job Responsibilities
The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
STRATEGY/LEADERSHIP
1. Collaborate with and frequently lead, other technical experts, architects and subject matter experts to contribute to the technical success of technology projects for the enterprise.
2. Engage key project stakeholders to ensure project is trending towards success.
3. Works independently and frequently oversees work of others.
4. Provide project oversight for adherence to institutional standards and guidelines for security, project management, continuous service improvement, and customer service.
5. Develop improvement processes for operational use by the team to ensure successful completion of a project or IT process.
6. Maintain knowledge of current trends and developments in the field.
7. Maintains IT effectiveness and efficiency by helping to define deliver and supporting strategic plans for implementing information technologies.
8. Build and maintain relationships through positive interactions.
PROJECT MANAGEMENT
1. Develop comprehensive project plans that merge customer requirements with IT goals and coordinate resources during all project phases, from initial deployment plans through implementation.
2. Communicate proactively with all resources to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
3. Coordinate resources, both internal and external, to ensure project success.
4. Manage project execution to ensure adherence to budget, schedule, and scope.
5. Establish project timeline with appropriate stakeholders. Manage project to achieve approved timeline.
6. Integrates multiple cross functional processes and disciplines to meet business and technical requirements by bringing perspective from all architecture domains (process, system, application information, data, and security).
PLANNING AND INNOVATION
1. Create an organized plan that achieves the goals and objectives of the project and aligns with the overall IT strategy.
2. Work with the key stakeholders to set timelines and expectations for project milestones.
3. Work with the project sponsor and virtual project team to determine the scope of work and available resources.
4. Develop innovative processes and solutions to resolve project barriers.
ANALYSIS AND DOCUMENTATION
1. Produce high-quality documentation that meets Johns Hopkins standards and is appropriate for its intended audience.
2. Develop and maintain project documentation to include project proposals, charter, scope document, test scenarios, project schedule, and test plans, etc.
3. Prepare project status reports by collecting, analyzing, and summarizing information and trends.
4. Perform detailed analysis of core implementation tasks using data driven decisions.
5. Develop measurable metrics to ensure the project continues to stay on task and on time.
Minimum Qualifications
- Bachelor's Degree.
- Six years of related work experience with computer systems and applications.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Project Management Professional (PMP) certification.
- Knowledge in the assigned technical areas this position is responsible for.
Classified Title: IT Project Manager
Job Posting Title (Working Title): IT Project Manager, Sightline
Role/Level/Range: ATP/04/PG
Starting Salary Range: Min $99,800- Max $175,000 Annually ( $173,000 targeted; Commensurate w/ exp.)
Employee group: Full Time
Schedule: M-F 8 am -5 pm
FLSA Status: Exempt
Location: Mount Washington Campus
Department name: Sightline
Personnel area: University Administration