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Job Req ID:  75921

IT Project Manager

We are seeking an IT Project Manager  who will be responsible for all phases of project management and of implementing solutions that support both the strategic school wide mission and goals of the Carey Business School as well as the departmental goals of the IT department. This position reports directly to the Director of Software and Reporting Services. This individual will participate in strategic planning and tactical execution of initiatives; facilitate communications between functional areas; coordinate the work of teams of IT and non-IT professionals. 


The IT Project Manager will execute project management processes and methodologies to ensure projects are delivered on-time and within budget, and adhere to high quality standards. This individual will be responsible for coordinating project plans, team and work assignments, guiding, and monitoring work efforts on a daily basis, identifying resource needs, performing quality review, and escalating functional, quality and timeline issues appropriately. The Project Manager will interact with functional and users and technical staff within the school and the university– understanding business processes and helping to ensure our systems meet their needs, communicating new enhancement/what to expect with system upgrades in non-technical terms, documenting and training end-users on proper data entry procedures.


NOTE: We are hiring for two IT Project Managers. One of the IT Project Managers will be will be focused on and will require significant knowledge of Salesforce. The other IT Project Manager will be focused on and will require significant knowledge of Student Services Systems along with related complex data structures and T-SQL, SQL queries development environments. 


Specific Duties & Responsibilities:

Project Management (50%)

  • Lead both software development projects and school wide strategic projects (defining and managing system scope, objectives, risks, tasks, responsibilities, timelines, status reports, training needs and documentation) and indirectly manage cross-functional staff and deliverables to meet project goals, school objectives and re-engineer and/or streamline processes and procedures.
  • Communicate proactively with all resources to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Coordinate resources, both internal and external, to ensure project success. 
  • Manage project execution to ensure adherence to budget, schedule, and scope.
  • Establish project timeline with appropriate stakeholders. Manage project to achieve approved timeline.
  • Integrates multiple cross functional processes and disciplines to meet business and technical requirements by bringing perspective from all architecture domains (process, system, application information, data, and security).


Strategy/Leadership (20%)

  • Collaborate with and frequently lead, other subject matter experts to contribute to the success of strategic school-wide projects.
  • Collaborate with and frequently lead, other technical experts and subject matter experts to contribute to the technical success of technology projects.
  • Engage key project stakeholders to ensure project is trending towards success.
  • Works independently and frequently oversees work of others.
  • Provide project oversight for adherence to institutional standards and guidelines for security, project management, continuous service improvement, and customer service.
  • Develop improvement processes for operational use by the team to ensure successful completion of a project or process.
  • Maintain knowledge of current trends and developments in the field.
  • Maintains IT effectiveness and efficiency by helping to define deliver and supporting strategic plans for implementing information technologies.
  • Build and maintain relationships through positive interactions.
  • Resolve problems and issues as they develop. Ensure the proper communication of problem resolutions.

Planning & Innovation (15%)

  • Create an organized plan that achieves the goals and objectives of the project and aligns with the overall IT and school wide strategy. 
  • Work with the key stakeholders to set timelines and expectations for project milestones.
  • Work with the project sponsor and virtual project team to determine the scope of work and available resources. 
  • Develop innovative processes and solutions to resolve project barriers. 
  • Research new software, products or systems, including coordination vendor demonstrations

Analysis & Documentation (15%)

  • Produce high-quality documentation that meets Johns Hopkins and Carey Business School standards and is appropriate for its intended audience.
  • Develop and maintain project documentation to include project proposals, charter, scope document, test scenarios, project schedule, and test plans, etc.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends. 
  • Perform detailed analysis of core implementation tasks using data driven decisions.
  • Develop measurable metrics to ensure the project continues to stay on task and on time. 
  • Maintain project archives. Configures and maintains documentation and deliverables, etc. in central location.


Minimum Qualifications (Mandatory):

  • Bachelor’s Degree required. Additional experience may be substituted for education.
  • Project Management Professional (PMP) certification desirable.
  • Six years of related work experience with computer systems and applications. 
  • Additional education may substitute for experience.*


JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. 


** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 


Special Knowledge, Skills & Abilities:

  • Projects will be extremely complex and varied in nature and also requires the ability to balance the demands of multiple school wide projects.
  • Projects will require technical knowledge in IT domains where the Project Manager is responsible. 
  • Duties will also require building and maintaining strong, trusted customer both at the school and the university and vendor relationships.


Classified Title: IT Project Manager
Role/Level/Range: ATP/04/PG 
Starting Salary Range: Commensurate with experience
Employee group: Full Time 
Schedule: Mon-Fri, 8:30 am - 5:00 pm 
Exempt Status: Exempt 
Location: Telecommute  
Department name: ​​​​​​​Software and Reporting Services Group 
Personnel area: Carey Business School


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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